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Adobe Photoshop Family

1 Message

 • 

70 Points

Fri, May 17, 2013 3:38 PM

Media Downloader? is not downloading properly

After downloading when I try to launch, I only get a small portion of the main menu.

I only see the logo and "Adobe Med" I tried uninstalling and redownloading but it did the same thing.

Responses

736 Messages

 • 

9.2K Points

8 years ago

Cathy,
Are you trying to use the Adobe Media Downloader to download your images from Photoshop.com? I am assuming that is what you are trying to use as you stated "Adobe Med" .

If you want to download your images to your computer, then please
do the following
1. Install the Adobe Air application http://get.adobe.com/air/
2. Click on this link to install the Adobe Media Down loader
http://www.photoshop.com/misc/members...
Let me know if this is what your are trying to do.
Thanks
Scott