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Adobe Photoshop Family

88 Messages

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1.6K Points

Mon, Sep 26, 2011 11:14 AM

Closed

Not planned

Make forum option to "always remember" sign in?

May I suggest to make a forum option to "always remember" sign in, like most forums? Currently, it doesn't remember after I close my web browser and it is a hassle when revisiting this site.

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Responses

Official Solution

15.1K Messages

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195.8K Points

9 years ago

The forum does remember sign-ins through cookies for a period of time, but cannot have a "always remember" because of security policies.

200 Messages

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3.1K Points

9 years ago

On Safari 5.7.1 / MacOS 10.6.8 the "remember me" box doesn't work. Have to type in name and password every single time I want to post. Deleting cookies and trying again doesn't help.

200 Messages

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3.1K Points

9 years ago

I know this thread is labeled as "Not Planned" but I think something is broken that could be fixed. There is a "remember me" box when signing in and it doesn't work at least under some browser/OS conditions.

15.1K Messages

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195.8K Points

9 years ago

It remembers my login for the same session just fine.
But when I exit the browser (or Safari glitches and forces everything to reload thanks to bugs in Safari), I have to log in again.

200 Messages

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3.1K Points

9 years ago

And when you're logging back in does it suggest your login name and password or leave those fields blank?

15.1K Messages

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195.8K Points

It leaves them blank - the "remember" option is just a session cookie.

200 Messages

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3.1K Points

I see, well

1) it would be nice if it at least remembered the login name for future use

2) if there was an option to stay logged in for 30 days

64 Messages

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2K Points

Agreed.

42 Messages

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756 Points

9 years ago

I would prefer an actual cookie as opposed to a session cookie. Session cookies are great for stores or purchases, but hard cookies are just better in my opinion for forums and discussion areas.

Funny thing is feedback.photoshop.com uses a session cookie where there's not much critical user data stored from what I can tell. The password perhaps being the most delicate data. Whereas adobe.com uses a hard cookie and there, they have full billing information, past orders, downloads, full personal records.... seems like it should sort of be the opposite - session cookie at adobe. com and hard cookie at feedback.photoshop.com.

I dislike logging in each time here. Mainly because I generally forget and get the log in screen after writing some idea or comment.. then through logging in, everything I write is gone and it must be rewritten.

99 Messages

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2.3K Points

9 years ago

Highly annoying - shame this isn't planned

88 Messages

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1.6K Points

8 years ago

pretty much all forums on the internet can permanently remember sign-in. i don't see why adobe won't make this possible for the sake of convenience. it's such a hassle to sign-in all the time.

15.1K Messages

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195.8K Points

Because Adobe doesn't control this site entirely, most of it comes from GetSatisfaction.com.

200 Messages

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3.1K Points

Let's get satisfied on this issue then - LOL!

200 Messages

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3.1K Points

Maybe they would listen to a big wig like yourself from Adobe?

15.1K Messages

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195.8K Points

We've talked to them, but it might help if more customers also brought it up.
But also, some of this runs into security policy issues because it is a shared authentication between 2 companies.

Adobe Administrator

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15.9K Messages

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295.2K Points

8 years ago

Hi Tom,

I find that if I log in with a GetSatisfaction account, rather than through the Photoshop.com/Adobe ID mechanism, it remembers my log in between session and for a longer time. Sorry, the way the authentication handshake works between the Adobe ID/GetSat side is sub-optimal. Hoping we can improve this in the future.

Here's how to log in with a GetSat account instead of an Adobe ID:

http://feedback.photoshop.com/photosh...

Sr. Product Manager, Adobe Digital Imaging

1 Message

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64 Points

Hey! Thanks for the great tip. I think that this will probably orphan the rest of my older feedback etc, but it's probably worth it somewhere along the line. thanks for the reply.