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Adobe Photoshop Family

1 Message

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70 Points

Tue, Jan 30, 2018 12:31 AM

LR Classic slow and full of glitches - forums NO help.

Adobe LR Classic is giving me major frustration. It's been an issue since the app 'upgraded' to Classic. It's slower, glitchier and has so many bugs that I need to restart it many times A DAY. Your customer supper is ABSOLUTE CRAP. The forums are not helpful, I'm not finding any articles that can resolve the issues I'm having after ensuring my OS and app are fully updated, my graphics card is supported and perfomance is optimized within LR. What am I missing. I just want a person to speak to who can help me fix this. I'm wasting so much time DAILY in a program I essentially live in. I'm so frustrated and at my wits end. I've been waiting online for a chat for HOURS. Literal hours and that's after 'cheating' the system because the troubleshooting tab on the website only leads to forums. ABSOLUTE CRAP.

Responses

Adobe Administrator

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703 Messages

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13.3K Points

3 years ago

Hi Billye,

I'm sorry you're having trouble with Lightroom. Can you tell me your system information?

OS...
Lr version...
Any specific, repeatable issues...

Thanks,

Rick