ronald_keller_6846844's profile

31 Messages


796 Points

Sun, Jun 21, 2020 6:16 PM

Latest update causes graphics processor error

Latest update (Version: 21.2.0) does not detect Graphics Processor although it is listed in my System info (NVIDIA Quadro 2000).
As a result I cannot use the Rotate View tool and probably many other functions too.

I reinstalled the previous version to check and this worked fine. I reinstalled the latest version and the problem showed up again.

Here is the first part of my system info.
 I hope someone can help me.

System Info (first part)

Adobe Photoshop Version: 21.2.0 20200604.r.225 2020/06/04: 02a81f3015  x64
Number of Launches: 6
Operating System: Windows 7 64-bit
Version: 7 SP1 6.1.7601.18939
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3296 MHz
Built-in memory: 32718 MB
Free memory: 20674 MB
Memory available to Photoshop: 29962 MB
Memory used by Photoshop: 69 %
ACP.local Status:
 - SDK Version: ^0
 - Core Sync Status: Unknown
 - Core Sync Running: Unavailable
 - Min Core Sync Required: Unavailable
ACPL Cache Config: Unavailable
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=0, left=-1920, bottom=1200, right=0
Display: 3
Display Bounds: top=0, left=2560, bottom=1200, right=4480
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
clgpu[0].CLPlatformVersion="OpenCL 1.1 CUDA 4.2.1"
clgpu[0].CLName="Quadro 2000"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[1].CLPlatformVersion="OpenCL 1.1 CUDA 4.2.1"
clgpu[1].CLName="GeForce GT 520"
clgpu[1].CLVendor="NVIDIA Corporation"
License Type: Subscription
Serial number: 91190462648435898016
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2020\
Temporary file path: C:\Users\Ronald\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  F:\, 111.8G, 102.7G free
  E:\, 55.9G, 55.7G free
  G:\, 12.0G, 6.91G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\

This conversation has been merged. Please refer the main conversation:

Photoshop 21.2: Not detecting older GPU's


11 Messages


204 Points

1 y ago

I have got exactly the same problem since photoshop updated yesterday. Also ACR is no longer gpu accelerated.