morbius_242365's profile

5 Messages


202 Points

Mon, Jun 30, 2014 1:17 AM

Latest iPhone app update on June 29th killed my Revel install!

The Adobe Revel app updated on my iPhone 4 just today, and now it won't open or work at all! It's app icon is kind of grayed out on the phone, and when I tap it, it does one of two things....either it just sits and says "Waiting...." underneath it, or it acts like it's reinstalling, as it says "Installing...." under it, but never completes! I've tried deleting it from the phone entirely, and redownloading, both directly through the App Store on the phone, and by downloading an resyncing with iTunes. Nothing has todays update has completely killed my Adobe Revel install, and I don't know to fix this!

This conversation has been merged. Please refer the main conversation:

Adobe Revel 2.3.2 is not installing on my Iphone 5s or on my Ipad 4rth gen. What can I do?


9 Messages


160 Points

7 y ago

Same here. Revel on my iPad is greed out and won't update. I have removed, reinstalled, etc. I need this to work if I continue paying for it! What's up?

2 Messages


82 Points

7 y ago

Same Problem on my iPhone 4s and my ipad 2.

Adobe Administrator


2.2K Messages


40K Points

7 y ago

There is an issue that the Revel version 2.3.2 on iOS does not install. We have diagnosed the problem, filed a support issue with Apple, and are actively trying to get resolution from Apple. We hope to resolve it as quickly as possible. We sincerely apologize for the inconvenience this is causing you.

In the mean time, you can still access your photos on from a browser and from our mac, win8, and android apps.