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Adobe Photoshop Family

1 Message


70 Points

Thu, Feb 1, 2018 4:50 PM


How to access Adobe Stock trial with 10 free images

I was promised 10 free photos from adobe stock with my yearly subscription and now the support team doesn't know when they ever promised this and that I don't have any right for this. Can anyone advice how to receive these 10 photos or my money back? It is outrageous that Adobe has such a policy!


Adobe Administrator


663 Messages


12.8K Points

3 years ago

Hi Joy,

Sorry you're having problems. I looked into your issue and this is what I got from our account support people:

Hi there,
We are sorry to hear that, however, I have checked your account details and noticed that you have CC (student and teacher) subscription. In order to get the 10 free images promo offer you will need to sign up separately. Please see the link

Once you sign up for this plan the first month will be a free trial. Service begins from the moment that you activate this trial period by submitting your payment details. You will not be charged for the first month’s billing cycle. You’ll be charged the rate stated above, plus applicable taxes (such as value added tax when the stated rate doesn’t include VAT), every month starting with the second month’s billing cycle for duration of your first annual contract.
For more information please see

Adobe Stock
Adobe Stock 30-day trial - Get 10 Stock images free.
Get 10 Adobe Stock standard assets with your free 30-day trial. Try risk-free today.

So to put it simply, you can sign up for the free trial and download 10 free assets during the first 30 days. 

If you want you can cancel your subscription before the 30 days is over and not be charged. The 10 assets will be yours to keep.

I hope that helps.