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4.9K Points

Thu, May 26, 2011 7:46 PM

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How do I upload photos and videos to Photoshop.com?

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Official Solution

Adobe Administrator

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2.2K Messages

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40K Points

8 years ago

FYI for PHOTOSHOP.COM USERS:

Photoshop.com storage is being discontinued in June. Customer's images are being migrated to Adobe Revel. We recommend archiving your files if you want to have a backup since only the JPG files will migrate. (see faq's to download the media downloader and run it) Once you migrate to Revel, you will no longer be able to add files to your Photoshop.com account. You can begin adding photos to Revel now:

Please see our FAQ's and links to answer questions:
http://forums.adobe.com/community/ps....
http://forums.adobe.com/community/ps....
http://www.adobe.com/products/revel/f...
http://helpx.adobe.com/elements-organ...

1 Message

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60 Points

Hopefully by then it'll support PCs (Windows 8), otherwise all of this will be no good to me.

Adobe Administrator

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2.2K Messages

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40K Points

You can use adoberevel.com now on a pc from a browser. It has the viewing and sharing, but not the editing. the app should have editing when it comes out.

Pattie

1 Message

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52 Points

abdellah

Adobe Administrator

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2.2K Messages

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40K Points

Denise- You can get Revel on the windows8 store now.

2 Messages

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70 Points

So all my photos are gone??? This is stupid. All those hours here spent are gone. Way to go Photoshop. I can't even sign into my real account, which I only know the username to. I don't remember the e-mail.

Adobe Administrator

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2.2K Messages

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40K Points

N/A,

If you had one of the really old accounts that did not use email to login, you should be able to go to adobe.com and login with the username and password you know, and change your adobeid to your current email. You can try logging into revel with whatever combination of username and password you used to use in photoshopcom or change it to your email and then try logging in. Unless you opted out, if you had jpg photos in photoshop.com, they should have migrated to revel. You can go to adoberevel.com in a browser to login or install one of the revel apps or supported platforms and login there.

Pattie

1 Message

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50 Points

4 Messages

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330 Points

10 years ago

Uploading photos and videos is easy!


  1. Choose Online Tools > Photoshop Express Organizer at the top of the Photoshop.com home page. Sign in, if prompted.

  2. Click Upload in the upper-right corner of the window.

  3. Navigate to and select the files you want to upload. Click Open.
    Note:Click More info in the bottom-right corner of the dialog box to learn about the Express Uploader desktop application. Use the Express Uploader to drag photos into your Photoshop.com library.
  4. In the Upload Photos And Video dialog box, select an upload location:

  5. Upload To Library Places files in your Library.

  6. Upload To New Album Places files in a new album, named with the current date.


  7. Upload To Existing Album Places files in the album you select from the pop-up menu.



  8. Optionally, click Choose More to add more files to the upload.
    Note: To remove a file from the upload queue, click the “x” icon to the right of the file’s name.

  9. Click Upload.

1 Message

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60 Points

It seems you are referring to folders and images on the hard drive. Can I also upload albums that I have created on PSE without trying to sort them out from the hard drive location?

6 Messages

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120 Points

I have the same question...did you get an answer? What is the point of organizing an album in PSE and going through the steps to share it (tutorial is for version 7, not 8) in PSE if you then have to log onto photoshop.com, upload from unorganized folders on your hard drive and reorder your photos a second time?

1 Message

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50 Points

not eah.. it dont even work FTS im gonna delete this stupid account this thing sucks shet! >:(

2 Messages

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52 Points

how d i up load photo or make a background channel for my u tube 2 look very snazy , iwanna piss my ex best pal off like and make her jealous? LOL?XXX

2 Messages

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52 Points

yup i couldnt agree more ha ha

1 Message

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60 Points

do photoshop have a phone number

1 Message

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60 Points

You may say it is easy but I cannot get anything to upload. Please make instructions clear.

4 Messages

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50 Points

4 Messages

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50 Points

h8ukify

1 Message

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60 Points

Im trying tp upload pics from my comp & i followed the steps and Im clicking upload & nothing happens???

1 Message

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60 Points

I am having the same problem. Is it me or is it your program?

1 Message

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60 Points

I am having same issue.....

1 Message

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60 Points

How to delete the pic that was uploaded in the home page?

1 Message

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60 Points

I want to preview my images before uploading them How do I do this? Right now it just has a list that isn't viewable

1 Message

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60 Points

same problem, im clicking upload and nothing happens...its annoying

2 Messages

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60 Points

OBAMA FOR PRESIDENT!!!

1 Message

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60 Points

I can not upload because they are not in album but just sitting in starter edition

1 Message

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62 Points

thanks
photoshop.com is difficult for up load (^.^)

2 Messages

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72 Points

this is so frustrating. i am on the upload process and can't seem to get to the Adobe Photoshop 3.0 edition location to get the photos so I can move them over. In the end what I really want is to drop all those photos onto a stick or disc to get them off the computer completely.

15.1K Messages

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195.8K Points

Which product are you using? Photoshop 3.0 won't even run on modern computers (it's over 17 years old).
Are you referring to Album Starter Edition? There's a whole topic on that.

Adobe Administrator

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806 Messages

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14.7K Points

Hi Jennifer,

Are you asking about Photoshop Album Starter Edition? Adobe Photoshop Album Starter Edition was a free photo organizer and editor that was discontinued in the Spring of 2009.

Please see this separate FAQ about it, so you can access your photos: http://feedback.photoshop.com/photosh...

Specifically, see this link: http://helpx.adobe.com/x-productkb/mu...

3 Messages

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262 Points

10 years ago

I mistakenly had my elements program preferrences set to upload all pictures from my hard drive. I therefore have many pictures on my photoshop.com site that I do not want there. I have not been able to find a way to delete the "uncategorized" pictures other than one at a time. Since I have 10,000 on there I do not want to do it that way! Is there any way to do this?

1 Message

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60 Points

Did you get an asnwer?? I have the same problem!

1 Message

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62 Points

You can take them out one by one or call like I did and have them give back the accidental overdose of pictures I couldn't afford to be public. G rated but some habits are hard to kick and I'm looking for a career that is not tolerant of anything that could make one's mind slow. And then there were some dumb ones of me that I said... oh just my luck that the bad hair day shots are up. so call and demand. I'm getting to reload so I'm nervous. I just want a certain batch.
Yikes
best,
Stephenomenon

1 Message

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60 Points

my problem is i can't load my pictures on the hard drive. they are from my camera and i bought the drivfer for a pro stick duo. it took when i put it in my printer but not the computer. any help 4 me?

1 Message

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60 Points

my problem is i can't load my pictures on the hard drive. they are from my camera and i bought the drivfer for a pro stick duo. it took when i put it in my printer but not the computer. any help 4 me?

http://hoboidaiduong.vn/xay-dung-ho-boi

3 Messages

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94 Points

10 years ago

How do I upload pictures from adobe photoshop starter edition 3.0?

Adobe Administrator

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15.8K Messages

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295.1K Points

Starter Edition has been been deprecated. See the following document: What happened to Adobe Photoshop Album Starter Edition?

You can use the stand alone Photoshop Express Uploader to upload your images to Photoshop.com:

How do I install the Photoshop Express Uploader?

How do I use the Photoshop Express Uploader to upload photos to Photoshop.com?

Sr. Product Manager, Adobe Digital Imaging

2 Messages

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70 Points

thanx.......

15.1K Messages

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195.8K Points

This is a great conversation that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: How do I upload to Starter Edition?

Employee

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142 Messages

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2.2K Points

9 years ago

Hi Mauricio,

Do you have the photoshop express mobile app?

Adobe Administrator

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806 Messages

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14.7K Points

9 years ago

If you have Photoshop Express for iOS, you select a photo and then choose an upload target: Photoshop.com, Facebook, TwitPic.

If you have Photoshop Express for Android, go to the Upload tab, select one or more photos, and then choose an upload target: Photoshop.com, Facebook, TwitPic.

1 Message

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82 Points

9 years ago

Hello, I have a lot of pics in sd cards than I have not downloaded to my library because my starup disk in a MacBook Pro is almost full; can I upload them (let's say 10 pics) directly to photoshop.com without having them in my library?

Alfredo, Weston, Florida

Adobe Administrator

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806 Messages

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14.7K Points

9 years ago

To Laura and Millena

I can't reproduce. Let me suggest some basic troubleshooting....
-- Can you try updating your version of Flash player? Link: http://get.adobe.com/flashplayer/
-- Can you try an alternate web browser?
-- Can you try the standalone Photoshop Express Uploader? Installer: http://www.photoshop.com/tools#uploader

1 Message

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80 Points

9 years ago

I'm trying to upload a 508MB video (.wmv) to Photoshop.com. I browse to select the file but once that file is in the upload box it tells me it's "oversized" and I only have the choice to remove it. I have over 1.5G of free space. Why is this happening? Admittedly, I'm not paying for space thus only have 2G of space available but it still seems I should be able to upload this file.

1 Message

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60 Points

I have the same issue. but I have 7.5GB free and am trying to upload a 724MB video. I cannot find any file size limits posted ANYWHERE.
What's up Adobe? Facebook took the video in about an hours time...

Adobe Administrator

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806 Messages

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14.7K Points

Hi Bruce and Devon

You can upload videos up to 2GB in size. However, any videos over 200MB should be uploaded using the standalone Photoshop Express Uploader: http://www.photoshop.com/tools

Hope this helps!

--Charlie

4 Messages

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56 Points

ia saya mau aplod lagi

1 Message

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60 Points

I tried the Photoshop Express Uploader and it keeps saying the upload failed. I am having the same problem as Bruce. My video is under 500 MB. Help!

Adobe Administrator

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806 Messages

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14.7K Points

We were having a site issue around the time you seemed to experience this issue. Can you upload now? As long as you have enough free space in your account, and you use the Photoshop Express Uploader (which supports files up to 2GB), you should be set. If not, then we need to troubleshoot this further.

5 Messages

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110 Points

I just purchased additional storage and now have up to 20GB of space. My wmv that I am trying to load is almost 300MB. Why is Photoshop limiting me to 200MB size uploads?? I am paying for 20GB of storage and should be able to load whatever size I want!!

error message:
Titans2011.wmv Oversize 297 MB

Adobe Administrator

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806 Messages

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14.7K Points

Hi Ron

The uploading mechanism built into the online organizer has a 200MB file size limit. There is a standalone Photoshop Express Uploader which can upload videos up to 2GB in size, and is what you need. More info here:
http://feedback.photoshop.com/photosh...

5 Messages

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110 Points

Thanks. I performed a standalone Adobe Air download and then loaded Express Uploader and that worked. Now, my 300 MB wmv slideshow created in Elements runs very slowly because the slideshow is always "buffering". Is this a browser issue or a flash issue?

Adobe Administrator

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806 Messages

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14.7K Points

I believe we re-encode videos for playback at 2 mbit/sec, and match the source resolution up to 720P. Checking out my own similar creation in my own account, using my home connection, on an iPad (no Flash), I get smooth playback. There are Flash player local storage settings, but I've never been asked to increase them for video playback when streaming video.

Some questions to try and troubleshoot this? Can you try another browser?. Is your Flash player relatively recent (installed or updated in the last year or so)? What is your general geographic location? What is your bandwidth?

5 Messages

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110 Points

Charlie.....figured it out.....probably dependent on the amount of on-board RAM you have. Some people played the slideshow with no issues. I simply waited a good 10 minutes before pressing 'play' and it played fine with full motion and music. Thank you

Adobe Administrator

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806 Messages

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14.7K Points

9 years ago

Hi Donni, you have to enable sharing settings for albums in which your images reside.

1 Message

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60 Points

I have the same Q as Donni and I can't seem to find which settings i have to alter... I'm using the android app and those to upload to photoshop, made a profile, signed in and uploade a bunch of photos... but I can't see them, my gallery is empty...

Where is the settings I need to alter? :)

1 Message

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70 Points

9 years ago

I uploaded many files at 728 x 1092 pixels. They apparently all were reduced to 341/345/368 x 512 pixels. Is 512 the maximum dimension, or have I uploaded incorrectly?

Adobe Administrator

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806 Messages

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14.7K Points

Hi David

What are your source files and where are uploading them? How are you downloading them to see this reduced pixel dimension? I am not sure I understand your workflow or results.

Assuming you are asking about Photoshop.com... Images you upload to Photoshop.com are stored in their original size. Thumbnails are created to display them via web browsing, but our large thumbs used for web display are 1024 pixels (I'm referring to the images users see when viewing your shared online gallery, or what you see when viewing your assets in your online Organizer). Since your source is smaller than our large thumb size, there should be apparent loss of image quality in the thumbs. Regardless, your original images are always preserved at their original dimensions when you download them back to the desktop (see the Download button to get the original phtoo, not right-clicking on the thumb to save that alternate version)

Hope this helps

7 Messages

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56 Points

dammi.il.quadro.aperto

7 Messages

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56 Points

fai,una.indaggine,dellelfotografie,che,o,di,melita

Adobe Administrator

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15.8K Messages

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295.1K Points

9 years ago

We're investigating an issue with uploading that appears to have developed this AM. Follow this thread for more details:

http://feedback.photoshop.com/photosh...

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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15.8K Messages

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295.1K Points

This issue has been addressed. You should be all set.

Sr. Product Manager, Adobe Digital Imaging

16 Messages

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232 Points

My video also says oversized and it is only 250 MB. Just trying to get a feel for the size limitations as I am trying to find something to replace my Mobile Me on my Mac. I want to upgrade to more storage but want to see the quality displayed first, there is enough in my free account to accommodate this file and the format is correct

Adobe Administrator

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806 Messages

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14.7K Points

You can upload videos up to 2GB in size if you use the standalone Express Uploader app we created for www.photoshop.com. More info is at the bottom of the page here: http://www.photoshop.com/tools

2 Messages

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70 Points

9 years ago

I'm having trouble uploading videos. My gallery is empty, so I have 2 GB of space. I tried to upload several videos that are about 300-400 MB each, and each time I got an "Oversize" message with "Remove" as the only option. I also tried uploading several psd files as a test, and that worked fine.

Adobe Administrator

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15.8K Messages

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295.1K Points

Hi Jeanne, it sounded like there was an issue of sluggishness transcoding video the past day or so. Are the videos visible today?

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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806 Messages

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14.7K Points

Hi Jeanne, the uploading mechanism built into the online organizer has a 200MB file size limit. There is a standalone Photoshop Express Uploader which can upload videos up to 2GB in size, and is what you need. More info here: http://feedback.photoshop.com/photosh...

2 Messages

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70 Points

Using Photoshop Express Uploader worked! Thank you for your responses and your help.

16 Messages

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232 Points

Looks like I may have my answer here, will try it

Adobe Administrator

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806 Messages

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14.7K Points

9 years ago

Skye, are you using the uploader on www.photoshop.com, or the standalone Express Uploader which runs as a standalone application?

If you have tried the standalone uploader, please do. More info here:
http://feedback.photoshop.com/photosh...

1 Message

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50 Points

9 years ago