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Adobe Photoshop Family

1 Message

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70 Points

Tue, Aug 12, 2014 9:03 PM

Closed

How do I get my photos back? I lost all my photos on Revel after deleting my Facebook account.

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Responses

Adobe Administrator

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391 Messages

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6.2K Points

6 years ago

I don't see a Revel account associated with the email address you are using in this forum.

I will contact you offline to get more details.

-Peter

Adobe Administrator

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391 Messages

 • 

6.2K Points

6 years ago

Apologies, I have found your account.

Please login to Revelwith your email ID and rather than choosing "Sing in with Facebook", just use the Sign In or Sign In with Adobe ID button.

Then choose "Forgot password" and follow the information shown.

This will allow us to assign your Facebook ID with a new Adobe ID and you will then be able to access your photos.

Please let us know if that works for you.

-Peter