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Adobe Photoshop Family

7 Messages

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370 Points

Fri, May 6, 2011 5:37 AM

Answered

How do I delete my Adobe ID?

Last year I returned the combo of PH PR and PH EL and was refunded for the product but not the subscription. I just purchased the version 9 and everything was working fine, the first time. Then My subscription from last year ranout and now my account is suspended and crweshing my system. How can this be so hard for your people to fix? I have spokien with 4 people and no one can understand so now i am over this after a wekk of this I just removed the software and i do not care if i get a refund from dell or not. Now all I want to do is to cancle my adobe ID to be rid of you thieves

Responses

Official Solution

Adobe Administrator

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15.1K Messages

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288K Points

8 months ago

Follow these instructions to delete your Adobe Account: https://helpx.adobe.com/manage-account/using/delete-adobe-account.html

Sr. Product Manager, Adobe Digital Imaging

2.1K Messages

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32.2K Points

9 years ago

It's should not be possible for an expired web site subscription to crash your computer, whether our site or someone else's. Do you mean that Photoshop Elements was crashing? Likely there is another cause to this issue you were experiencing and that it is entirely resolvable.

If you would rather have everything working correctly, I would be happy to assist you with that. However, if you would simply prefer to have your accounts deleted, I can work with you on that as well.

1 Message

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80 Points

Can you delete my account please?

1 Message

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50 Points

is there any way you could delete mine as well?

3 Messages

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94 Points

Yes I want my account deleted too!!!!

2.1K Messages

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32.2K Points

Done

1 Message

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60 Points

Can you also please delete my account?

1 Message

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60 Points

Hi Brett,

Please delete my Adobe account -olga.kotsareva@yandex.ru

Thank you in advance!

2 Messages

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70 Points

I would like to delete my Adobe ID as well.

1 Message

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60 Points

i was shocked on haveibeenpwnd to learn this site was where i was hacked, i definitely want out, as well as im closing every single account, as they say...nor lender or borrower be....ASAP...delete my whole abode account, trust noone

1 Message

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60 Points

Please delete my Adobe account -chingmei36@gmail.com

1 Message

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60 Points

Please delete my account as well

1 Message

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60 Points

I somehow have 3 accounts/id's  and the account I want to keep is using an email address that I no longer have access to.  In order to change the email address of the account I want to keep, I have to delete the other accounts.  Please delete the adobe id's that are tied to ph7278@gmail.com and me@petehanna.com.  Thanks and please let me know when this is done.

1 Message

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60 Points

Delete my account as well please st.maphanzela@gmail.com please let me know when it is done using the same email address.

2 Messages

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70 Points

delete mine please mariamakonteh@hotmail.com and please let me know when its done 

2 Messages

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70 Points

remove all access, i dont need it 

3 Messages

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102 Points

i want my adobe id to be deleted. i don't need it.i asked for help in your support but they could'nt even find me like a member!. Please delete it. Thank you.

1 Message

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60 Points

Hello , I have two accounts and is confusing . Could you please help me to delete this one oigresp90@yahoo.es ,   Could you please confirm it .  Thank you in advance. 

1 Message

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60 Points

Delete mine also rasbryoe@gmail.com

1 Message

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60 Points

Please, delete my account - rainers100@inbox.lv

1 Message

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60 Points

Please delete my adobe ID: crvlh.b@gmail.com

1 Message

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62 Points

1 Message

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60 Points

Please delete my adobe account as well!! I dont use it and am being told my password to this account was exposed on the dark web! my sign in info is:
 donna.gear@yahoo.com
I

1 Message

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60 Points

Please delete my account : screamoutforever@hotmail.com

1 Message

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60 Points

could you please also delete my account . thank you 
 Aniazarian20@gmail.com

1 Message

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60 Points

Please delete my account : themisfad@gmail.com

1 Message

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60 Points

Could you please delete my account?
sm.sofija11@gmail.com

1 Message

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60 Points

Please delete my account, thank you.

hackisabella1@gmail.com

1 Message

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60 Points

Please delete my account, thank you: kelemen.richard97@gmail.com

1 Message

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60 Points

please can you delete my account?naniyao101@gmail.com

7 Messages

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370 Points

9 years ago

This i9s a long story that I will not repeat again bu7t the su8bscription controls your softeware and I have a unique set of problem and it appears that I will have to go to t5he crri8dit card company to fix this. It can happen and as a final cut pro user also gtive up on adobeI have deacivated my product and weather or not I get a credit I will never use an a`bode product again

7 Messages

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370 Points

9 years ago

The sad part about my problem is that if someone from adobe just followed your own history on me it is so easy to see the issue and it is so easy to fix without me spending more money. Money is not even the point. I ( currently have a subscription account with o files in it and it is suspended. It was part of a purchase from last year that was returned. I was refunded for everything except for the subscription last year. This year I just purchase VERSION 9 and for the first time it works until this subscription suspending my account. I have deacvitated the product and now all I want to do before I throw it in the trash,( my new copy of version 9) is unsuspend my account so I can delete it. All someone from adobe has to do is look at JasonSparks.phohoshop.com and they would see an empty account. I am entitled to 2 GB and the Plus features since this was never refunded to me. What do I get no help, no support just tell me to buy more. Adobe is no APPLE AND FINAL CUT PRO IS SUCH A BETTER PRODUCT THAT i WAS STUPID TO USE YOURS

7 Messages

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370 Points

9 years ago

I want to remove my adobe ID

This reply was created from a merged topic originally titled
how do I delete my adobe ID.

Adobe Administrator

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15.1K Messages

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288K Points

Hi Jason,

Brett will contact you directly to remove your Adobe ID and Photoshop.com accounts. Thanks.

Sr. Product Manager, Adobe Digital Imaging

6 Messages

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50 Points

i am done with adobe

6 Messages

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50 Points

seeking full refund i want software that does not force social networking toys

6 Messages

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50 Points

It is nice to see you getting on the band wagon but i just want tools and often do not have a connection and hate the glaring CREATE NEW ADOBE ID option built into the software.

3 Messages

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80 Points

Please delete my Adobe account -jai-ma@yandex.ru 

Thank you in advance!

2.1K Messages

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32.2K Points

Done

3 Messages

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80 Points

Brett, thank you for deletting. But now I have a problem: my behance account was linked to my adobe account. How can I use it now? Thank you for the answer. www.behance.net/mairenlion

2.1K Messages

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32.2K Points

Deleting the account means removing all access to items attached to that account. While we always try to avoid deleting files, which is why your Behance page is still live, deleting your account means you can no longer make changes to your Behance page. If you want to continue using Behance, you must have an account. 

3 Messages

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80 Points

It was my mistake,  I have forgotten the password of Adobe ID and of my email, that's why I asked to delete it. Now I have made a new Adobe account. Thank you! My problem is solved now :)

2.1K Messages

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32.2K Points

If you have forgotten your password, you can use the "Forgot Password?" link on the login page to reset the password to something new. 

You can create a new Adobe account, but this will not be in any way connected to the previous account or your content on Behance. 

I'll see if there is anyway we can recover the account you asked us to remove. 

2.1K Messages

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32.2K Points

It looks like we may have been able to recover you account because of the short interval. You will have to reset your password (and should see an email prompting for this to occur). Hopefully nothing has been lost from your account.

1 Message

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60 Points

I accidentally created a this new account because I could not remember the email associated with my original account. Could you please delete it?

1 Message

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60 Points

Hi Brett
Please delete my adobe Id:
Godforsook@yahoo.com.au
Thank you

1 Message

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60 Points

Pls delete my adobe id
rajputarpit138@gmail.com

7 Messages

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370 Points

9 years ago

Brent I just want to remove my id. You say that this subscription will not harm the product but it will when you suspend it. Yopuy are constantly promopted for a new credit card and everytime you use the organizer the system hangs and crashes. at this point I have dectivated the product and I am past the dell 21 day return so you get to keep the sale. At the end of the day everyone lost here becuase my experience with your Premier product started in 2003. that was the 3.0 version This current version I really liked but after this experience I want my adobe id deleted so that my account is gone. having the id caused this issue

7 Messages

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370 Points

9 years ago

i want jasonsparks.photoshop deleted also

7 Messages

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370 Points

9 years ago

you had actually done the impossible I purchased your product again because your refunded me last year had I known this is whewre it was to lead. anyway i was mad now I am over it so please help me regain my name back from adobe.

Adobe Administrator

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15.1K Messages

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288K Points

Sounds like Brett was able to connect with you to resolve this. Thanks for contacting us.

Sr. Product Manager, Adobe Digital Imaging

22 Messages

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280 Points

Wrong, I was only able to make your product work by creating a new adobe ID the way you product works equals about 500 system cashes to edit one-minute of video. Your current product is the most unstable of all of your versions and I have files a report with mircosoft since my system tells me that this product is not compatible and they will let me know when there is a solution..

22 Messages

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280 Points

I was trying to see if I should buy flash pro but based on the sleazy sales and lack of support after trying to resolve the stupidity of your terrible support I gave up. But no one from your company ever tried to look beyond the pre wrtten script-so I gave up

22 Messages

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280 Points

I hope I can do a case study and use adobe as my example of what went wrong with us busienss

22 Messages

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280 Points

I hate the service and the lack of knowledge that I have encountered with adobe
it is the worst company who once was the best

22 Messages

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280 Points

so no none of my issues have ever been resolved and there is no satisfaction with your loser company

22 Messages

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280 Points

So Becuase it is impossible for me to get anyopne who can do anything I think this forum is a joke

1 Message

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60 Points

9 years ago

i want to delete my whole account in adobe.

2.1K Messages

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32.2K Points

I tried looking up an account for you but there isn't really anything. We have your email address, but nothing else. I can remove your email address from our system though.

5 Messages

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100 Points

How do I delete my adobe id?

5 Messages

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100 Points

I have photoshop,but do not use it anymore...

22 Messages

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280 Points

9 years ago

I will try this one more time

JasonCurtisSparks@gmail.com

jasoncurtissparks@hotmail.com

are both my accounts. The reason that I ended up with two accounts is because of the all of the problems with your product. I could not get the product to work until I started over. I have a long history of your bad technical support and the lack of anyone who has any common sense. My experience started with premier 3.0 PH 5
and I currently have your v9.3 of Premier and PH. I was going to buy the flash pro but since my account is a mess I asked for help. With all your awards how difficult is it to just get someone to help me? I am forced to use both you and dell because I can not afford to get a new system and software. I never wanted two ID' s I just wanted your product to work as spec'ed, I know that is impossible. I live with 500 to 1000 system crashes for every minute of edited video. This is a product that dell and you marketed together. I just has to delete the system crash log because I was running out of hard disk. My system has a logged 100GB of system crash. Windows tell me that your product is compatible. Just because I* had problems does not mean that you should have no record of my account. If you want me to list all the SN of the products I own I will but I have already done that and it got me no help. I look forward to the day that adobe fails and goes out of business.

22 Messages

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280 Points

9 years ago

this problem has never gone away

both you and dell should be sued by the state of New York I guess that is my only alternitive

1 Message

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60 Points

9 years ago

I need to have my account deleted from adobe id. Can you do that for me?
Thanks.

2.1K Messages

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32.2K Points

Ellen, your account is empty. All we have is your email address on record along with your name. Is there some reason you need this information removed?

6 Messages

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50 Points

Brett, before you also ask me why, I'd like my information deleted because I do not want adobe to retain it for marketing purposes, thank you.

2.1K Messages

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32.2K Points

We don't use any of our customer's information for marketing purposes. But you may occasionally receive information about your existing purchases, such as updates. Marketing materials have to be signed up for specifically.

2 Messages

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72 Points

I want my Adobe I D and email address deleted

2 Messages

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72 Points

I do not use it...

6 Messages

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50 Points

9 years ago

Hey Brett, you answered a question with a question. I have the same question: Can you? Jason, they will not go out of business but they will become more and more of a toy instead of a tool. You may be right about Apple. Looking into Avid now. Forcing people to make an account to use the purchased software is just not right. I can not stand this trend. Please delete my account too, thanks.

2.1K Messages

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32.2K Points

Ralph, I see that you are in the midst of a technical support case for Premiere Elements. Deleting your account also will discontinue your ability to receive technical support. Is this what you are looking to do? We use your account to track what products you own and your support history. Without this information, we don't know what products you are entitled to support for.

6 Messages

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50 Points

Brett N, Yes some things have been resolved. Bypassing the control panel that heavily emphasizes account upgrade / use can be done by creating shortcuts to the editor / organizer / premiere. There is still the CREATE NEW USER ID / SIGN IN option at the top of the program which can not be removed. It should be in a side or bottom hidden menu but not permanently at the top of the software. I didn't want to buy a constant offer for online services just software. I'll get back to you about deleting. There is one more item that may be resolved. If the software can be used without having to have a connection and be logged in and without prompts to log in / upgrade then deletion may not be needed. Registering with an email address should be enough.

1 Message

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60 Points

8 years ago

I wish to delete my adobe id account.

2.1K Messages

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32.2K Points

Done

1 Message

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60 Points

I'll along with all the other requests to have my adobe id removed, having too many problems with your overseas tech reps, can't understand them at all...
mauiguy46@live.com

1 Message

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60 Points

8 years ago

Can someone delete my adobe id account?? I don't know how to do anything with this stuff.. I'm only 16 and the only thing i can do on computers is my assignments for school, facebook, skype, youtube and a couple of other stuff.. so can someone please help me!?!?!?

2.1K Messages

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32.2K Points

I found an account with a similar email address to the one used to registered this web site's log in. However, the account is entirely blank. There is nothing there to delete.

1 Message

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60 Points

Hi I try to delet my friend ID Adobe but it is inposible. Can you please delete my friend acount: p.mexican@seznam.cz Thank you Ps: as I bought one of new program but when I wanna instaled then asking me for sign in But I can sign with my. So please if you can remove my friend from My laptop. Thank you so much. Have nice day