jason_sparks

7 Messages

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370 Points

Fri, May 6, 2011 5:37 AM

Answered

How do I delete my Adobe ID?

Last year I returned the combo of PH PR and PH EL and was refunded for the product but not the subscription. I just purchased the version 9 and everything was working fine, the first time. Then My subscription from last year ranout and now my account is suspended and crweshing my system. How can this be so hard for your people to fix? I have spokien with 4 people and no one can understand so now i am over this after a wekk of this I just removed the software and i do not care if i get a refund from dell or not. Now all I want to do is to cancle my adobe ID to be rid of you thieves

Responses

Official Solution

JeffreyTranberry

Adobe Administrator

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15.9K Messages

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295.3K Points

a year ago

Follow these instructions to delete your Adobe Account: https://helpx.adobe.com/manage-account/using/delete-adobe-account.html

Sr. Product Manager, Adobe Digital Imaging

brett_n

2.1K Messages

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32.2K Points

10 years ago

It's should not be possible for an expired web site subscription to crash your computer, whether our site or someone else's. Do you mean that Photoshop Elements was crashing? Likely there is another cause to this issue you were experiencing and that it is entirely resolvable.

If you would rather have everything working correctly, I would be happy to assist you with that. However, if you would simply prefer to have your accounts deleted, I can work with you on that as well.

spencer_zweber

1 Message

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80 Points

Can you delete my account please?

5 years ago

jade_alexandra_morales

1 Message

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50 Points

is there any way you could delete mine as well?

5 years ago

tony_a_2wchqwjqzt6q3

3 Messages

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94 Points

Yes I want my account deleted too!!!!

4 years ago

brett_n

2.1K Messages

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32.2K Points

Done

4 years ago

josh_morgan_k6wa7w7ftvutc

1 Message

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60 Points

Can you also please delete my account?

4 years ago

olga_kotsareva

1 Message

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60 Points

Hi Brett,

Please delete my Adobe account -olga.kotsareva@yandex.ru

Thank you in advance!

4 years ago

eszter_mezey

2 Messages

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70 Points

I would like to delete my Adobe ID as well.

4 years ago

shyn_tooshyts

1 Message

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60 Points

i was shocked on haveibeenpwnd to learn this site was where i was hacked, i definitely want out, as well as im closing every single account, as they say...nor lender or borrower be....ASAP...delete my whole abode account, trust noone

4 years ago

may_yang_hnmr4e60o79kq

1 Message

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60 Points

Please delete my Adobe account -chingmei36@gmail.com

4 years ago

claudette_lampley

1 Message

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60 Points

Please delete my account as well

4 years ago

peter_philip_hanna

1 Message

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60 Points

I somehow have 3 accounts/id's and the account I want to keep is using an email address that I no longer have access to. In order to change the email address of the account I want to keep, I have to delete the other accounts. Please delete the adobe id's that are tied to ph7278@gmail.com and me@petehanna.com. Thanks and please let me know when this is done.

4 years ago

sabelo_da_vin_mkhulisi

1 Message

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60 Points

Delete my account as well please st.maphanzela@gmail.com please let me know when it is done using the same email address.

3 years ago

mariama_jatta

2 Messages

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70 Points

delete mine please mariamakonteh@hotmail.com and please let me know when its done

3 years ago

mariama_jatta

2 Messages

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70 Points

remove all access, i dont need it

3 years ago

maria_stratou

3 Messages

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102 Points

i want my adobe id to be deleted. i don't need it.i asked for help in your support but they could'nt even find me like a member!. Please delete it. Thank you.

3 years ago

oigres_ponton

1 Message

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60 Points

Hello , I have two accounts and is confusing . Could you please help me to delete this one oigresp90@yahoo.es , Could you please confirm it . Thank you in advance.

3 years ago

brian_livaha

1 Message

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60 Points

Delete mine also rasbryoe@gmail.com

3 years ago

rainers_truba_s

1 Message

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60 Points

Please, delete my account - rainers100@inbox.lv

3 years ago

bruno_carvalho_hfvt4696ytb7t

1 Message

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60 Points

Please delete my adobe ID: crvlh.b@gmail.com

3 years ago

moluk_alesa

1 Message

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62 Points

delete both of mine please molukalesa315@gmail.com molukalesaa315@gmail.com

3 years ago

donna_gear

1 Message

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60 Points

Please delete my adobe account as well!! I dont use it and am being told my password to this account was exposed on the dark web! my sign in info is:
donna.gear@yahoo.com
I

3 years ago

syeda_hadiqa_jaffri

1 Message

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60 Points

Please delete my account : screamoutforever@hotmail.com

3 years ago

ani_azarian

1 Message

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60 Points

could you please also delete my account . thank you
Aniazarian20@gmail.com

2 years ago

themis_fad

1 Message

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60 Points

Please delete my account : themisfad@gmail.com

2 years ago

smetanka

1 Message

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60 Points

Could you please delete my account?
sm.sofija11@gmail.com

2 years ago

isabella_hack

1 Message

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60 Points

Please delete my account, thank you.

hackisabella1@gmail.com

2 years ago

rich_rd_kelemen

1 Message

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60 Points

Please delete my account, thank you: kelemen.richard97@gmail.com

2 years ago

yao_nani

1 Message

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60 Points

please can you delete my account?naniyao101@gmail.com

a year ago

jason_sparks

7 Messages

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370 Points

10 years ago

This i9s a long story that I will not repeat again bu7t the su8bscription controls your softeware and I have a unique set of problem and it appears that I will have to go to t5he crri8dit card company to fix this. It can happen and as a final cut pro user also gtive up on adobeI have deacivated my product and weather or not I get a credit I will never use an a`bode product again

jason_sparks

7 Messages

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370 Points

10 years ago

The sad part about my problem is that if someone from adobe just followed your own history on me it is so easy to see the issue and it is so easy to fix without me spending more money. Money is not even the point. I ( currently have a subscription account with o files in it and it is suspended. It was part of a purchase from last year that was returned. I was refunded for everything except for the subscription last year. This year I just purchase VERSION 9 and for the first time it works until this subscription suspending my account. I have deacvitated the product and now all I want to do before I throw it in the trash,( my new copy of version 9) is unsuspend my account so I can delete it. All someone from adobe has to do is look at JasonSparks.phohoshop.com and they would see an empty account. I am entitled to 2 GB and the Plus features since this was never refunded to me. What do I get no help, no support just tell me to buy more. Adobe is no APPLE AND FINAL CUT PRO IS SUCH A BETTER PRODUCT THAT i WAS STUPID TO USE YOURS

jason_sparks

7 Messages

•

370 Points

10 years ago

I want to remove my adobe ID

This reply was created from a merged topic originally titled
how do I delete my adobe ID.

JeffreyTranberry

Adobe Administrator

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15.9K Messages

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295.3K Points

Hi Jason,

Brett will contact you directly to remove your Adobe ID and Photoshop.com accounts. Thanks.

Sr. Product Manager, Adobe Digital Imaging

10 years ago

removed_oeiqdjq23902c

6 Messages

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50 Points

i am done with adobe

9 years ago

removed_oeiqdjq23902c

6 Messages

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50 Points

seeking full refund i want software that does not force social networking toys

9 years ago

removed_oeiqdjq23902c

6 Messages

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50 Points

It is nice to see you getting on the band wagon but i just want tools and often do not have a connection and hate the glaring CREATE NEW ADOBE ID option built into the software.

9 years ago

mairenn_lion

3 Messages

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80 Points

Please delete my Adobe account -jai-ma@yandex.ru

Thank you in advance!

4 years ago

brett_n

2.1K Messages

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32.2K Points

Done

4 years ago

mairenn_lion

3 Messages

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80 Points

Brett, thank you for deletting. But now I have a problem: my behance account was linked to my adobe account. How can I use it now? Thank you for the answer. www.behance.net/mairenlion

4 years ago

brett_n

2.1K Messages

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32.2K Points

Deleting the account means removing all access to items attached to that account. While we always try to avoid deleting files, which is why your Behance page is still live, deleting your account means you can no longer make changes to your Behance page. If you want to continue using Behance, you must have an account.

4 years ago

mairenn_lion

3 Messages

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80 Points

It was my mistake, I have forgotten the password of Adobe ID and of my email, that's why I asked to delete it. Now I have made a new Adobe account. Thank you! My problem is solved now :)

4 years ago

brett_n

2.1K Messages

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32.2K Points

If you have forgotten your password, you can use the "Forgot Password?" link on the login page to reset the password to something new.

You can create a new Adobe account, but this will not be in any way connected to the previous account or your content on Behance.

I'll see if there is anyway we can recover the account you asked us to remove.

4 years ago

brett_n

2.1K Messages

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32.2K Points

It looks like we may have been able to recover you account because of the short interval. You will have to reset your password (and should see an email prompting for this to occur). Hopefully nothing has been lost from your account.

4 years ago

isabella_stutzman

1 Message

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60 Points

I accidentally created a this new account because I could not remember the email associated with my original account. Could you please delete it?

3 years ago

juan_lamb

1 Message

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60 Points

Hi Brett
Please delete my adobe Id:
Godforsook@yahoo.com.au
Thank you

3 years ago

arpit_rajput

1 Message

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60 Points

Pls delete my adobe id
rajputarpit138@gmail.com

2 years ago

jason_sparks

7 Messages

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370 Points

10 years ago

Brent I just want to remove my id. You say that this subscription will not harm the product but it will when you suspend it. Yopuy are constantly promopted for a new credit card and everytime you use the organizer the system hangs and crashes. at this point I have dectivated the product and I am past the dell 21 day return so you get to keep the sale. At the end of the day everyone lost here becuase my experience with your Premier product started in 2003. that was the 3.0 version This current version I really liked but after this experience I want my adobe id deleted so that my account is gone. having the id caused this issue

jason_sparks

7 Messages

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370 Points

10 years ago

i want jasonsparks.photoshop deleted also

jason_sparks

7 Messages

•

370 Points

10 years ago

you had actually done the impossible I purchased your product again because your refunded me last year had I known this is whewre it was to lead. anyway i was mad now I am over it so please help me regain my name back from adobe.

JeffreyTranberry

Adobe Administrator

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15.9K Messages

•

295.3K Points

Sounds like Brett was able to connect with you to resolve this. Thanks for contacting us.

Sr. Product Manager, Adobe Digital Imaging

10 years ago

jason_sparks_2610236

22 Messages

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280 Points

Wrong, I was only able to make your product work by creating a new adobe ID the way you product works equals about 500 system cashes to edit one-minute of video. Your current product is the most unstable of all of your versions and I have files a report with mircosoft since my system tells me that this product is not compatible and they will let me know when there is a solution..

9 years ago

jason_sparks_2610236

22 Messages

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280 Points

I was trying to see if I should buy flash pro but based on the sleazy sales and lack of support after trying to resolve the stupidity of your terrible support I gave up. But no one from your company ever tried to look beyond the pre wrtten script-so I gave up

9 years ago

jason_sparks_2610236

22 Messages

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280 Points

I hope I can do a case study and use adobe as my example of what went wrong with us busienss

9 years ago

jason_sparks_2610236

22 Messages

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280 Points

I hate the service and the lack of knowledge that I have encountered with adobe
it is the worst company who once was the best

9 years ago

jason_sparks_2610236

22 Messages

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280 Points

so no none of my issues have ever been resolved and there is no satisfaction with your loser company

9 years ago

jason_sparks_2610236

22 Messages

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280 Points

So Becuase it is impossible for me to get anyopne who can do anything I think this forum is a joke

9 years ago

reivon_arra_francesca_santiago

1 Message

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60 Points

9 years ago

i want to delete my whole account in adobe.

brett_n

2.1K Messages

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32.2K Points

I tried looking up an account for you but there isn't really anything. We have your email address, but nothing else. I can remove your email address from our system though.

9 years ago