matthew_zachary_fymthrfd62x0y's profile

2 Messages

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80 Points

Fri, Sep 6, 2019 1:44 PM

1

How About an FAQ for Legacy Users?

Dear Adobe –

From just a normal users opinion and feedback perspective, I’ve been using Photoshop for 25 years and it would be nice if when you issue updates there was an accompanying FAQ that helps legacy users like me know that you’re making fundamental and significant changes to established mechanical routines in the UI.

Every time there's an update, some keystroke I've been using since 1997 stops working and I have to chat with tech support to see what you did.

Thank you for listening.

Responses

Adobe Administrator

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15.9K Messages

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296.4K Points

2 y ago

Hi Matthew,

Like this? https://www.adobe.com/products/photoshop/features.html 

This is linked from the "Learn more" links in the Creative Cloud desktop app for each update.

2 Messages

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80 Points

2 y ago

I do read these with each new version – but something more Tip Line like "We've decided for no reason to change the object scaling feature so the shift key doesn't work anymore. Oh, and now we have a new "legacy composition" button hidden in our preferences if you want to turn it back on.

LOL