Skip to main content
Adobe Photoshop Family

3 Messages

 • 

90 Points

Fri, Jun 7, 2013 5:15 PM

Elements: My edited files are disappearing when saved to Dropbox folder.

Do you ever have a situation happen where you save a file to your server (in my case, Dropbox) and they just vanish as of they never existed? I can save to my desktop, to files on my computer - no problem, but if I save to db or even drag and drop and edited file to db, it suddenly just disappears. Help!!

Responses

2.2K Messages

 • 

40K Points

7 years ago

When you drag and drop to dropbox, it actually moves your file. If you want to copy to dropbox, you need to copy and past the file or make a duplicate and drag and drop to move it. This is surprising to many because all external and internal drives copy, but with dropbox they actually move. It is not just you. We have all done it at least once!

Pattie

3 Messages

 • 

90 Points

7 years ago

I realize that. The issue is, whether I move it to or just copy it to Dropbox, what I moved, copied, saved, etc will just vanish. You can actually see it sit there for about a second and then it just goes away.

2.2K Messages

 • 

40K Points

7 years ago

I see. OK. I will let the Elements folks respond here then.

P

15.1K Messages

 • 

195.8K Points

7 years ago

That probably needs to be addressed by Dropbox - it sounds like they may have a filesystem bug with how they handle safe saved files.