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2 Messages

 • 

80 Points

Thu, Jan 28, 2016 7:50 PM

ELEMENTS 14 - Lost photos after installing update on Windows 10

I just installed an update and now all my photos are gone.!!!
What happened and how do I get them back, these are 3000 family photos.
I have tried a restore but that did not help.

Responses

15.1K Messages

 • 

195.8K Points

5 years ago

Which product are you using?
Which version?
Which OS version?

2 Messages

 • 

80 Points

5 years ago

PS Elements 14, Windows10

2 Messages

 • 

80 Points

5 years ago

I had the same problem and found out that all my photos were automatically transferred
from my iPhoto to a new app called Photos. It's a circular symbol with multicolors inside.
It's actually better than iPhoto. 
Check to see if that's the case.
Stu Kerner

15.1K Messages

 • 

195.8K Points

I seriously doubt that he will have iPhoto or Photos on Windows 10.