4 Messages
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110 Points
Wed, Nov 28, 2012 6:03 PM
Elements 11: "moving ad" and hang when launching
I have elements 7 which has worked fine for years. You are now pushing elements 11 with a moving ad which appears when I open up. My computer then hangs and has to be shut down. On rebooting the normal start screen comes up and I have no bother.I am fed up with this recent intrusion and wish it to stop immediately.
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8 years ago
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chris_cox_2148894
15.1K Messages
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195.8K Points
8 years ago
Have you scanned your system for malware?
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richard_arnold_4975621
4 Messages
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110 Points
8 years ago
What occasionally displays instead of this is the announcement about elements 11 with a colourful slow moving background of balloons, I think., filling the whole picture area of the above usual picture. At this point the cursor shows an hourglass and everything hangs; nothing further can be done on the computer until it is shut down and restarted. It is so frustrating!
I have no other software problems on the machine.
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