Skip to main content
Adobe Photoshop Family

3 Messages

 • 

90 Points

Wed, Apr 10, 2013 12:52 AM

Elements 10 won't launch

My Photoshop Elements 10 won't open anything. It opens and then says that the runtime has an error and closes...

Responses

15.1K Messages

 • 

195.8K Points

8 years ago

What OS version?
Have you installed all the updates for Elements 10?

And what is the exact error message?

3 Messages

 • 

90 Points

8 years ago

I didn't know that there were any updates unless it notified me on its own.

The message I get reads: the application has requested the Runtime to terminate in in an unusual way.
Please contact the program's support team for more information.

Doesn't give me an error message number or file location.

15.1K Messages

 • 

195.8K Points

OK, so either the install is damaged, or you have a driver on your system that is damaged.

Again, what OS version are you using?

3 Messages

 • 

90 Points

I use Windows 7...no need to seem condescending.