computer died . I tried to install on my new computer & wants serial # which I don't have. How do I get it.
My old computer died and all info for my elements 14 was on that. I downloaded it so do not have a disc. I tried to install on my new computer and they gave me a link which i did and downloaded the files. But its asking me for a serial number which I don't have and have no way of retrieving it. I paid for this product and would like to use it.