alan_montgomery_6549040's profile

11 Messages

 • 

192 Points

Tue, Jul 1, 2014 1:40 AM

Can open Adobe Revel following attempting to upload the current update

Following the recent update of the Revel app I can no longer access Revel on my iPad or iPhone. I've deleted the app and reloaded from the iStore to no avail. Over the two days since the update was released I've made the attempt to upgrade no fewer than 6 time. Each time I get a "Unable to download app Adobe Revel - Cloud access for all your photos and videos could not be installed" error message. Is there a solution? Prior to the update I had no issues accessing Revel on either my iPhone or iPad. Whats up - is there a failure with the app?

This conversation has been merged. Please refer the main conversation:

Adobe Revel 2.3.2 is not installing on my Iphone 5s or on my Ipad 4rth gen. What can I do?

Responses

Adobe Administrator

 • 

2.2K Messages

 • 

40K Points

7 y ago

There is an issue that the Revel version 2.3.2 on iOS does not seem to install. We are working with Apple to resolve it as quickly as possible. We sincerely apologize for the inconvenience this is causing you. In the mean time, you can still access your photos on adoberevel.com from a browser and from our mac, win8, and android apps.

Pattie