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Adobe Photoshop Family

1 Message


70 Points

Thu, Jan 17, 2013 6:51 PM Broken link in receipt email

There is a broken link in the email I received from you. The email is your version of a receipt. The link takes me to an Adobe page that says "error" in the tab and "broken link" on the page. The page looks like an Adobe page. The link is
Also you call the email a receipt but it is not a receipt. It does not contain any information at to how much I have paid, or will pay when you extract the amount from my credit card. I would like Adobe to be up front in future and include in a receipt or notice of subscription renewal, exactly what price is being charged. To omit this information causes me to distrust Adobe. --Vicki Jacobs


Adobe Administrator


15.8K Messages


295K Points

8 years ago

Hi Vicki, I'll have someone contact you about your receipt and this broken link.

Sr. Product Manager, Adobe Digital Imaging