ignacio_cerezo's profile

2 Messages

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900 Points

Mon, Jun 30, 2014 7:18 PM

Adobe Revel 2.3.2 is not installing on my Iphone 5s or on my Ipad 4rth gen. What can I do?

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Responses

2 Messages

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82 Points

7 y ago

This reply was created from a merged topic originally titled
Adobe Revel not working on iPhone & iPad.


After trying to download latest update to iPhone & iPad the app don't work. Still after 5 days there are no fix and I have problems with downloading photos when I am traveling.

2 Messages

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82 Points

7 y ago

This reply was created from a merged topic originally titled
Revel App not working on iOS 7.1.2.


After I got the update to iOS 7.1.2 on my Ipad and Iphone the app is no more working. Can you give me some information about this? Is there an update coming to solve the problem? Thank you. Daniele Chiodi

1 Message

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60 Points

7 y ago

I'm completely frustrated that the download will not work on my iPad and no word on the fix. I work in IT and know things happen but you keep lines of communication open so people know you are working on it. Silence is unacceptable.

9 Messages

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132 Points

7 y ago

My Revel app is now working. I don't know what version it is. It appears to have an update available so it's probably the non-updated version. I do NOT plan on trying to update at this time!

4 Messages

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102 Points

7 y ago

I finally got Revel to delete from my iPhone. (For a while, it wouldn't install or delete). I tired the new update which wouldn't install but then it would delete. Dropbox works for me.

2 Messages

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94 Points

7 y ago

This reply was created from a merged topic originally titled
REVEL: new app wont load.

3 Messages

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102 Points

7 y ago

This reply was created from a merged topic originally titled
Revel will not load to iPhone 5.


I've had Revel on my iPhone for a long time. Then you had a recent update. Now it will not open. A message appears that says "Adobe Revel - Cloud access for all your photos and videos" could not be installed at this time. I've tried it seven times over 48 hours, with phone rebooted twice. How do I get Revel back on my iPhone?

14 Messages

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404 Points

7 y ago

Yes... As you will see in the first reply to this post. I acknowledged that Adobe has apologized many time for any inconvenience. I think there should be an apology for the bad handling of this situation not the inconvenience that it has caused!

2 Messages

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92 Points

7 y ago

This reply was created from a merged topic originally titled
The latest update will not load. The app will NOT work. Your assistance please?.


The update will not load. Retry options do not work and the app simply will NOT work!!

2 Messages

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82 Points

7 y ago

This reply was created from a merged topic originally titled
Revel not working on i-pad mini, lots of complaints, is it being looked into? and when can we get back onto the cloud and start using it??.


Have photo shop elements 12 on my PC and also have loaded revel onto my i-pad mini; worked ok and used for about 1 month. Now it will not load onto the I-pad and no matter what I try- no go - have looked at the revel sight and notice that there are quite a few people with the same problem is their any chance of this being fixed?
Regards Charles

2 Messages

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72 Points

7 y ago

7 days since this problem started for me. Not good.
Obviously, the communications and relationship between Adobe and Apple continues to be terrible. Why we Apple users continue to support Adobe products, when there are so many options out there is troubling enough.. but why Adobe and Apple staff would choose to make life so difficult for customers is even more so. I'm not a monthly Revel customer, I paid up front. I find DropBox and Googlr drive more acceptable to others I share with. But.. I like the Revel features, and want them back. Hopefully, this week things will be resolved? I mean, 4th of July is past.. you guys had your days off... Help us all out here a little bit? Pleeze???!

3 Messages

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92 Points

7 y ago

I have seen first hand how Apple can bring down a developer.

2 Messages

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92 Points

7 y ago

This reply was created from a merged topic originally titled
new REVEL App not working on ipad..


When I click on app,Revel appears momentarily and then disappears.

2 Messages

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82 Points

7 y ago

This reply was created from a merged topic originally titled
ISO app fails to install update!.


The latest IOS app update fails each time I try to install it. I see everyone is complaining of the same in the reviews. Please advise as to when this will be fixed.

Adobe Administrator

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2.2K Messages

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40K Points

7 y ago

I will post updates on the following thread as soon as I have any new information:

Adobe Revel 2.3.2 Installation Issue
http://feedback.photoshop.com/photosh...