ignacio_cerezo's profile

2 Messages

 • 

900 Points

Mon, Jun 30, 2014 7:18 PM

Adobe Revel 2.3.2 is not installing on my Iphone 5s or on my Ipad 4rth gen. What can I do?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

11 Messages

 • 

184 Points

7 y ago

Still not working

1 Message

 • 

62 Points

7 y ago

Can I go back to Revel before the update?

9 Messages

 • 

160 Points

7 y ago

They did post an announcement that there is something wrong between the Apple and Revel architecture and they are trying to get it fixed. They should have tried it first... but eventually it will be fixed. I just saw my payment to them processed... wonder if we get a discount for their screw up.

11 Messages

 • 

184 Points

7 y ago

Yeah, they didn't have any problem processing my payment either -- and I doubt we'll see a refund no matter how inconvenient this is to all of us.

5 Messages

 • 

176 Points

7 y ago

I think that Adobe will lose many customers. Revel bye bye !!!

5 Messages

 • 

162 Points

7 y ago

Well hopefully they will give us a credit

11 Messages

 • 

184 Points

7 y ago

What really concerns me is that I don't know if I can depend on this app to work when I need it -- just look at the experiences people on this forum have already had! And so far Adobe seems less than caring.

14 Messages

 • 

404 Points

7 y ago

I'm sorry.... My Mac has a little program called Time Machine that comes with the OS. If I make an update to a program and I screw up. I go to the date it did work, hit a button and i I am back to the working version in seconds. Then I try again till I get it right. Just seconds of down time!

Your telling me Apple's Engineers don't have something a little better than Time Machine running on their servers?

This is unacceptable. If I did this to one of my clients. Three Days of DOWN TIME!!!! I would expect to be working for free for a long time or never work for them again!

I would also imagine I would be in a straight jacket around a lot of people with White Coats and stethoscopes, drooling from all the drugs they gave me to stop me from killing myself!

This is ridiculous!!!!

Murphy's law: Anything that can go wrong will go wrong.

Step up to the plate here!!!!

11 Messages

 • 

194 Points

7 y ago

Quite why Adobe haven't pulled the app update as numerous other vendors have done when an update goes wrong I don't know,

However if you've been regularly synchronising your iOS device with iTunes, it is possible to roll back to the previous version, 2.3.1, which is what I have done.

In my case it was slightly more complicated because iTunes already had 2.3.2, however the previous version is put into the trash, so looking in there I found the installation package for 2.3.1. I manually deleted 2.3.2 from iTunes, and then dragged and dropped the 2.3.1 package from the trash into iTunes, then installed Revel again from iTunes. I've then turned off automatic updates as since Adobe can't be bothered to pull the broken update it would otherwise keep trying to download.

It's a bit tedious to do, but it will get you going again with Revel.

2 Messages

 • 

82 Points

7 y ago

This reply was created from a merged topic originally titled
Latest Version for Ipad.


The latest patch of adobe revel will not install to my iPad. I have deleted it, uninstalled and re-installed, I have installed thru my iTunes on the pc and still no joy

2 Messages

 • 

82 Points

7 y ago

This reply was created from a merged topic originally titled
iOS app broken. Will not install..


Everyone seems to know about this but Adobe. The Revel app for iPhone will not install successfully. Instead, it repeats the installation process ad infinitum. When will this be addressed and fixed?

8 Messages

 • 

162 Points

7 y ago

This reply was created from a merged topic originally titled
Revel does not load on my iPhone (model 5).


Revel does not install

8 Messages

 • 

162 Points

7 y ago

This reply was created from a merged topic originally titled
Revel does not load on my iPhone (model 5).


Revel does not install.

2 Messages

 • 

92 Points

7 y ago

This reply was created from a merged topic originally titled
adobe revel update, can't install on iPhone 5.


can't install on iPhone 5 last adobe revel update

2 Messages

 • 

98 Points

7 y ago

This reply was created from a merged topic originally titled
Update won't work on I Phone.


After I hit the update - I get the message that is it is "Unable to Download App" . So now I have no access to the application or my photos at all.