Mon, Sep 14, 2020 10:30 AM

Responses

15.1K Messages

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195.8K Points

9 y ago

Look in /Library/Application Support/Adobe/...

4 Messages

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90 Points

On my active OS /Library/Application Support/Adobe/ there are 42 folders in there all with multiple contents. How on earth can I tell which are missing.
In the folder "Previous System" there is no Application Support folder at all in Library. SO I have nothing to compare.
So instead I tried to reinstall using my original install CDs for Creative Suite. Everything goes fine until the window where I'm told to check which software. But all the options are grayed out so I can't check any. So I can't proceed, the only button operable is Quit. Why are they all grayed out?

15.1K Messages

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195.8K Points

You can't easily tell which are missing. You probably need to reinstall, or copy the folder from your backup.

The suite installer may want you to uninstall the applications before installing again. Though I thought it had a reinstall/repair option.

2.1K Messages

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32.2K Points

Please view your other post on this subject for an answer to this last question: http://feedback.photoshop.com/photosh...