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Adobe Photoshop Family

4 Messages

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102 Points

Sat, Mar 26, 2016 12:16 PM

Solved

Photoshop/Camera Raw: 32bit HDR not working as should since camera raw update

God, trying to find an answer without waisting hours going through these options. HDR 32bit conversion not working after the latest upgrade. I use 32 bit a lot and after running through in the normal way when i go to convert to 16bit instead of it going back to camera raw for adjustments i get a "program error message" and nothing more happens, it stays as 32 bit. Any ideas anyone???

Responses

Official Solution

Adobe Administrator

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14.6K Messages

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283.3K Points

4 years ago

Sr. Product Manager, Adobe Digital Imaging

15.1K Messages

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195.8K Points

5 years ago

That's a bug in Camera Raw.  Change the options to do the toning in Photoshop instead of the Camera Raw plugin.

4 Messages

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102 Points

5 years ago

Thank's Chris
This got my right in the middle of a series of shots for a client, seems almost every time their's an upgrade something stops working as before.
Thanks again and have a good one
Dave

2.6K Messages

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33.7K Points

Roll back to ACR 9.4 using the manual installer you can download from here: 

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html


Adobe Administrator

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14.6K Messages

 • 

283.3K Points

4 years ago

The Camera Raw team is investigating this issue. Thanks.

As a workaround, you can roll back to 9.4 using the manual installer from here:   https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Sr. Product Manager, Adobe Digital Imaging

4 Messages

 • 

102 Points

4 years ago

Thanks guys, i did the download of the ACR 9.4, will load that until there is a fix.

"loaded the older version, all working as before, so this will do for now.."

Thank's again
Dave

4 Messages

 • 

102 Points

4 years ago

Hi Jeffrey, Yeah that seems to have done the trick, thank you for the responses and the action. Have a good one.
Dave