thomas_rubin's profile

18 Messages

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392 Points

Wed, Feb 13, 2019 6:04 PM

Photoshop crashes when applying raw filter on psd files

Photoshop crashes when applying raw filter on psd files and has to be terminated with the task manager.
One update ago it worked well, after the last update the problem the problem is there again.

Responses

Champion

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1.7K Messages

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29.3K Points

2 y ago

Which version of Ps? Which version of Camera Raw? How are you applying the raw filter? Regular layer? Smart Object? 8bit? 16bit?

Employee

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46 Messages

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888 Points

2 y ago

Can you please send us your system info, possible crash log ( you can copy and paste that info in a txt doc) Also what settings did you apply in the filter? Thank you

18 Messages

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392 Points

2 y ago

All newest versions. Regular layer, 8 or 16 bit
W10 all newest updates, th filter just blocks when opend, there are no changes possible and therfore also no crash log (terminated with task manager).
It occuors not always, but I couldn't find out, why and when.