Skip to main content
Adobe Photoshop Family

11 Messages

 • 

374 Points

Sun, Jan 8, 2017 8:57 PM

Solved

Photoshop CC 2017: Image breaks up when using raw filter (Win - graphics driver issue)

When editing Raw, TIFF and JPG images in the raw editor of PS, the image begins to break up after moving a couple or so adjustment sliders. The changes "take" and if the file is saved then viewed in PS it is intact and reflects the changes. My PS software is current (I reinstalled it hoping to correct the problem). My Nvidia graphics driver is current. Using Win 8.1, i7 processor, 32GB memory and 2T hard drive. Any help would be appreciated. I have a photo of the problem but can find no place here to attach it. Thanks.

Responses

Adobe Administrator

 • 

14.9K Messages

 • 

286.1K Points

3 years ago

This issue should be fixed in current versions of Camera Raw (9.12 or later) Let me know if you're still having issue.

Sr. Product Manager, Adobe Digital Imaging

4 Messages

 • 

110 Points

2 years ago

I had this same issue when the thread first started and by rolling back my Nvidia drivers it solved the issue. It has just returned as of late December, 2018 and I can only solve it by disabling the GPU for ACR. I have a GeForce 1060, Windows 10 64-bit, 32 GB RAM, Intel Core i7 6700K processor.

6 Messages

 • 

102 Points

I have an Nvidia 1080ti and mine is doing the same thing.  Very frustrating. 
{Camera Raw Version 11.1 /  Nvidia Version 417.35} both current.
Not cool having to "untick" the use of a graphics card that costs as much as a mortgage payment. 

6 Messages

 • 

102 Points

I have an Nvidia GTX 1080ti and mine is doing the same thing.  Very frustrating.  
{Camera Raw Version 11.1 /  Nvidia Version 417.35} both current.
Not cool having to "untick" the use of a graphics card that costs as much as a mortgage payment. 

4 Messages

 • 

110 Points

Rikk, thanks for the suggestion. I tried the solution and it's possible there was a slight improvement, but the image will still break up. I find that when I zoom out to a small magnification there is less of an issue whereas zooming in to a pixel level results in more image tearing when performing the same slider actions. Here is a screenshot of what it looks like with the suggested change:

Adobe Administrator

 • 

8.2K Messages

 • 

117.4K Points

If after changing that line in the file you still see the issue, your next stop is nVidia's website to make sure you have the latest driver installed. You may need to do a clean install of the driver.
(Note: do not rely on Windows to update your driver as the Microsoft reported update is often several versions old)
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

4 Messages

 • 

110 Points

Thanks Rikk. I do have the latest driver installed and use Nvidia's GeForce Experience software to do a clean install every time:

3 Messages

 • 

112 Points

2 years ago

This reply was created from a merged topic originally titled Camera Raw - photo "falls apart" while adjusting sliders.

  Hi,
after opening any photo from Adobe Bridge in the Camera Raw
window the image kind of falls apart while adjusting any of the sliders
(as seen below). This happens on 2 different computers, one of which is
freshly installed.
I first noticed 2 weeks ago, however mostly I use Lightroom CC which is unaffected.
How could I solve this?
Thank you,
  Balazs