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declan_mclaughlin_5v4wshf47wm2m's profile

3 Messages

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90 Points

Tue, Jun 16, 2020 10:45 PM

Photoshop 21.2: Updated and Camera Raw shows a distorted image

updated Photoshop to 21.2.0 this morning now camera raw gives me a messed up view. Uninstalled Photoshop, powered off and reinstalled - still the same thing. Tried earlier versions of camera raw with the same results

Responses

10 Messages

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152 Points

8 months ago

Hello, McLaughlin. I think this might be a new version of BUG or something? I updated my Photoshop the day after my mother helped me close it, and then it couldn't be turned on. I once thought because my mother shut it down by mistake, but now it seems that it's maybe of the update problem? I look many people new version of Photoshop be like have all various bug.

612 Messages

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12.3K Points

8 months ago

It seems like it's graphic driver related. Is it resolved when you turn off the GPU in preferences? 

3 Messages

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90 Points

Opens just fine in Photoshop - just disabled the GPU and it does the same thing. Everything worked just fine until this morning when I updated

Adobe Administrator

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15.9K Messages

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295.3K Points

Where did you disable GPU? In Edit > Preferences > Performance? or Edit > Preferences > Camera Raw?

Sr. Product Manager, Adobe Digital Imaging

3 Messages

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90 Points

Yep - Your were right - turned of the GPU in Camera Raw and it looks fine !! Thanks

Adobe Administrator

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15.9K Messages

 • 

295.3K Points

K. Probably means you just need to update the driver from NVIDIA or AMD - then you can try and reenable it to get faster processing.

Sr. Product Manager, Adobe Digital Imaging