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Adobe Photoshop Family

Adobe Administrator

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158 Messages

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14.3K Points

Fri, Mar 25, 2011 10:47 AM

Answered

Photography: Raw File Support - Requests and Information?

I just got a new camera and Camera Raw and/or Lightroom does not recognize the raw files, has no camera-specific profiles or has some features not enabled. What do I do?

Responses

1 Message

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62 Points

9 years ago

I use to have a camera raw plug in on my computer for my (dated) photoshop 8.0. I called Adobe and they say they don't support 8.0 because it's too old, can anyone tell me where I can find the camera raw plugin for photoshop 8.0?
I need it to edit raw photos I took of a wedding!!!!

Many many thanks to any who can help!
Japanlure

This reply was created from a merged topic originally titled
where can I find the correct camera raw plugin for Photoshop 8.0? Anyone? I need help!.

5 Messages

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92 Points

9 years ago

You may want to read through the above messages. I believe you can still download raw converter 6.2 for PSE 8 to convert raw files.However, as in my case, it does not support some new cameras. If that is the case, you are left with the process of first converting your raw files with the DNG converter mentioned above. I think you will find the links above. My choice is to wait--not very patiently for PSE 10, rather than upgrading to PSE 9 and find it is outdated too.

3 Messages

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92 Points

9 years ago

I am presently useing PSE 8. When I download raw files from my camera into ZoomBrouser, they have a file extension of "CR2" which signifies canon raw files. When I try to open a raw file in adobe photoshop, I click on "open as" and in the drop down I find raw file with several extensions, one being for my camera, but yet I can not open a raw file. It comes up as wrong type of file or file format cannot parse the file. Can anyone help me with this. I am getting frustrated and ready to buy something other than adobe. Thank you in advance. H Charles

This reply was created from a merged topic originally titled
Cannot open raw files from my camera.

1 Message

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60 Points

9 years ago

I've just noticed that the only Sigma cameras listed under the Sigma tag of the lens correction tool are the DP range but there are far more Sigma users using Sigma DSLR's than there are using the DP range...I have the SD10 and SD14 and neither is currently supported so can this be sorted please?
Also, it would appear that someone at Adobe is under the misapprehension that the only lenses that can be used on Sigma cameras are made by Sigma...I use Canon (FL and FD), Nikon, Tamron, Tokina, Carl Zeiss, Vivitar, MTO, Wray, Taylor-Hobson, Mamiya 645, Pentax K, P6 and many more on my Sigma DSLR's.....In fact, Sigma users actually have a far bigger choice of lenses to use than Nikon users!
So it would be nice to see at least some of these lenses supported in the lens correction tool under the Sigma tag.
BTW, I also noted thatwhilst some Carl Zeiss lenses are listed under the Canon tag only the latest Carl Zeiss lenses areactually listed but there are far more photographers, including myself, that use the equally good older classic versions like the 28mm f2.8 Distagon T* for example, than there are using the newer versions, so the older versions should really be supported too.
Thanks
Alf B, London, UK.

946 Messages

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13.8K Points

"...I use Canon (FL and FD), Nikon, Tamron, Tokina, Carl Zeiss, Vivitar, MTO, WRAY, Taylor-Hobson, Mamiya 645, Pentax K, P6 and many more on my Sigma DSLR's....."

Simon, if you want some joy here, I'd really recommend you set yourself up to make your own lens profiles with Lens Profile Creator. It's not all that hard and you probably (based on the above) have the skills to do it effectively. There are just way, way too many combinations if you start mixing and matching like you seem to do to expect Adobe to do that.

1 Message

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62 Points

9 years ago

Pictures from my NIKON Coolpix P7100 will not be recognized by LR3 if they are .NRW files. Will there be an update to implement these files in the near future?

This reply was created from a merged topic originally titled
NIKON P7100 - .NRW files.

11 Messages

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266 Points

9 years ago

Could you please add sigma SD15 support?
The format is basically the same ad SD14 with some differences in the header.
At the moment lightroom ignores white balance of sd15 raw files. Even conversion to DNG doesn't work properly.
Please :-)

2 Messages

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72 Points

9 years ago

Could anyone please help! I have tried in vain to download from cf card to pse7, camera is canon eos 50d. I would also like to know if it is possible to watermark existing photos as well as new ones. Would appreciate any advice in laymans terms as i am not computer literate.

This reply was created from a merged topic originally titled
pse7 raw down load.

Adobe Administrator

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15.5K Messages

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291.9K Points

9 years ago

Graham,

Are you on Mac or Windows?

Go to Photoshop Elements>About Plug-In>Camera Raw...

You will need Camera Raw version 4.6, 5.1 or later.

This post will help:

Why doesn’t my version of Photoshop or Lightroom support my camera?: http://adobe.ly/ACRandDNG

Sr. Product Manager, Adobe Digital Imaging

2 Messages

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72 Points

9 years ago

Hi Jeffrey.
I am on windows xp. Have had pse7 for a long time using jpeg download, as i have been on the help section within elements many times trying in vain to get raw download. It may be the fact that i am not computer savvy enough to understand how to get the downloads not that i could find it in the first place.
I do think that adobe could make the site a little more easier to navigate to those like myself whom are not whizz kids on computers ( or like myself the wrong side of sixty) and struggle.
Thanks for your reply.
Regards Graham.

1 Message

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72 Points

9 years ago

Why Leica D Lux 5 is still not supported by Photoshop or Lightroom? Eduardo G

This reply was created from a merged topic originally titled
Leica D Lux 5 camera support.

Adobe Administrator

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15.5K Messages

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291.9K Points

That's a pretty new camera. Read the article above. Camera support was just updated with ACR 6.5/Lightroom 3.5. New camera support usually occurs once a quarter (every 90 days or so).

Sr. Product Manager, Adobe Digital Imaging

Employee

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628 Messages

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11.5K Points

Julio, the D-LUX 5 is already supported in ACR and LR (I believe since 6.4/3.4).

1 Message

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72 Points

Eric: I did check in ACR 6.5 and LR 3.5 and Leica D-Lux 5 is not included only D-Lux 4. This Camera has been launched almost a year ago and still has not support.

Employee

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628 Messages

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11.5K Points

Julio: By "check" do you mean you actually tried to load images in the plug-in, or did you check the online documentation to see if the camera model name was listed? There was an (accidental) omission from the documentation, but the support is there in ACR 6.4 and 6.5.

I have just tried opening my D-LUX 5 .RWL raw files in both ACR 6.4 and 6.5 and they open correctly.

Employee

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628 Messages

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11.5K Points

BTW, if you have tried load the .RWL files in ACR 6.5 and they don't open (e.g., you get the "not supported" message), feel free to email me one of them and I can try to figure out why. In particular, try to reproduce the issue on my end, but using your image (instead of my image). You can use YouSendIt.com or similar service with target email address of madmanchan2000@yahoo.com

5 Messages

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384 Points

9 years ago

The Sony 900 came out in 2008

5 Messages

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384 Points

9 years ago

Still no Tetherd support

20 Messages

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606 Points

9 years ago

This is a topic of contention for many of my clients and it is seriously cramping my style:
I usually use Photoshop Camera Raw to develop any files my clients send me - it's more intuitiv and renders pixels much nicer than Leaf or Capture.
Unluckily, the new Leaf Camera Raw format is still not part of the repertoire in Photoshop - and it's been out for over a year now!
I am forced to use Capture One (which I loathe) to develop even the smallest jpegs for my comp images. The highres tiffs don't look nearly as good as when I develop them in Photoshop and I feel like this is truly a gap in product development.
Usually the Photoshop team is super fast when it comes to updating the camera raw plugin to include new formats... I have no idea what's going on with this one.
... But I'd really appreciate it if it could be fixed - like yesterday?

This reply was created from a merged topic originally titled
Camera Raw for the latest Capture One raws??.

15.1K Messages

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195.8K Points

It would help if you identified the specific camera you were looking to support.

Employee

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628 Messages

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11.5K Points

Nina, we support some, but not all, of the available Leaf formats in ACR/LR. Specifically, uncompressed formats shot directly from the back should be open-able directly in ACR/LR. However, the various compressed formats need additional (back-specific) processing which we do not yet support. So for these you can use Leaf Capture software to re-save the files, and after that they can be opened in ACR/LR. I know that this is an extra step in the workflow, but at least that way you'll get the back-specific calibration data applied to your images.

20 Messages

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606 Points

Hi Eric,
That's what I've been having to do. My clients or I have had to re-save everything as Dng files. This little hitch is slowing down my workflow to a crawl.
I usually receive catalogs of 300+ rawfiles from my clients. I browse them in Bridge, grab the files I need for a comp on set and can open them directly in Photoshop. No need to open any other software.
For my last job, I was forced to use Capture to process an entire catalog of files into jpegs before I could even begin putting together a comp. It killed hours of valuable time I had on set while the clients drummed their heels and kept wondering why they even bothered paying for a retoucher to come on location.
My client didn't feel it necessary to tell me the exact back they were shooting with but I don't think there are many Leaf backs out there that are 80mp size...
That's the one I'm having the most issues with.
I have heard this complaint from every photographer (and especially their assistants) about the Photoshop camera raw plugin - I never had any issues developing any raw files my clients gave me... until the new Leaf backs came out.

Employee

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628 Messages

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11.5K Points

Hi Nina, I understand your pain and frustration. Unfortunately, we do not have the technical data that we need at this point to support all of the available data formats of the Leaf backs. I wish it was different, but this is the reality and unlikely to change for the near term. Luckily, we do now have improved support for reading files from other medium format systems and backs, including the Hasselblad (3FR, and FFF from Phocus) and Phase One backs. And of course the Leica S2 and Pentax 645D shoot DNG natively so those files are readable in ACR/LR (even very old versions).

20 Messages

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606 Points

Thanks Eric!
Just keep us in the loop if things change. I've been ripping my client for buying that damn camera back anyways - he's shooting panoramas that create nasty vignettes with fuchsia tints and line distortions, forcing me to filter everything I process through capture. I've been bugging him to go back to his old back that never gave us any issues... this will be just one more argument in my arsenal ;)

15.1K Messages

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195.8K Points

If you would like support sooner, please let Leaf know that they need to provide Adobe with the additional information.

20 Messages

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606 Points

Totally on it!!!!

1 Message

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62 Points

9 years ago

Will elements 10 work with nikon d5100 and would I be able to work in
RAW? Thanks

This reply was created from a merged topic originally titled
Elements 10 compatible with Nikon d5100? Can I edit RAW?.

Adobe Administrator

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15.5K Messages

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291.9K Points

Yes, the Nikon D5100 is supported in Photoshop Elements 9 & 10, Photoshop CS5 and Lightroom 3 natively, or in previous versions through the FREE Adobe DNG converter.

Sr. Product Manager, Adobe Digital Imaging

3 Messages

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82 Points

9 years ago

I just downloaded Photoshop CS5 this morning. I'm trying to edit photos and I am getting an error message that my camera (Nikon D5100)is not supported by the installed version of camera raw. It worked fine on the trial version. Help!

This reply was created from a merged topic originally titled
Camera raw.

90 Messages

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1.6K Points

Update the ACR component to the latest version (6.5 I believe) and you will have support.

3 Messages

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82 Points

I'm so new to this. How do I go about updating the ACR component. You would think that if I just downloaded Photoshop today it would be up to date.

90 Messages

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1.6K Points

In CS5, go to the help menu and select "updates" ... you will have to have an image loaded because it does not offer that menu without a loaded image (minor bug.)

When the update launches, it will show you ACR 6.5, probably with several other components. In my case, it showed me only ACR 6.5 when I tested this a moment ago.

Select ACR (and other components if you like) and launch the update. It will come back at some point and ask you to close CS5 and Bridge (if you had Bridge running.) You will have to go into the icon tray on the bottom right and right click on the Bridge icon and select exit bridge. Then close Cs5. Now click continue on the update and it should be done in 3 or 4 minutes.

Adobe Administrator

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15.5K Messages

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291.9K Points

Nicole, read the Official Response at the top of this topic. There's an article that explains everything in detail.

Sr. Product Manager, Adobe Digital Imaging

3 Messages

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82 Points

Thanks, everyone. Got it.