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Adobe Photoshop Family

Adobe Administrator

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158 Messages

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14.3K Points

Fri, Mar 25, 2011 10:47 AM

Answered

Photography: Raw File Support - Requests and Information?

I just got a new camera and Camera Raw and/or Lightroom does not recognize the raw files, has no camera-specific profiles or has some features not enabled. What do I do?

Responses

3 Messages

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82 Points

9 years ago

I just bought a Lumix G3 this week, but lightroom still hasn't support its raw file yet. I really hope adobe can add raw support on new cameras more frequently. thanks!

This reply was created from a merged topic originally titled
When will be the next update for adding support on Lumix G3 raw files.

5 Messages

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92 Points

9 years ago

I bought PSE 8 a week before PSE 9 was released and now cannot open Nikon d7000 RAW files with the 6.2 converter. My only choice now seems to buy PSE 9. You have developed new converters quickly before so now is the time to help us who buy new cameras and depend on Adobe--since PSE 2!!

This reply was created from a merged topic originally titled
NEED PSE 8 RAW converter for new camera--NOW.

90 Messages

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1.6K Points

If it was only a week, why did you not return it and get the newest one? Or contact Adobe for a free upgrade? That is always the appropriate move with Adobe software because the "new cameras use DNG on older versions" thing has been a standard response for years at Adobe.

5 Messages

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92 Points

9 years ago

I needed the newest version at that time to work in Win 7 OS and had no problem with my D90 Nef files. It frankly did not occur to me that PSE 8 would be outdated in a year. When I converted some new NEF files to DNG, it looks like the file size drops by a little over 10 %. Not sure if this compromises the quality of the pixel count, but sure seems it would. Since the conversion also doubles the hard drive requirement I thought it would be okay to just delete the NEF files after conversion, but guess not a good idea. Can anyone comment on the quality issue and whether or not to keep the old NEF's?

Thanks,

Champion

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2.6K Messages

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33.7K Points

9 years ago

The filesize of a converted DNG being 10% smaller than the original NEF isn't necessarily a concern: the DNGs may have a smaller embedded preview than the source NEFs, or the lossless (no data is lost) compression used for the RAW data may be better than what the camera produces.

In the past few years, new versions of PSE seem to come out in the late summer or early fall, so if you can use DNGs for a month or two, then wait until PSE10 comes out and buy that, or if you don't want to use DNGs then buy PSE9 and be in the same boat you were in a year ago, where you bought a version in the last month or two of its release life. I would guess that PSE9 may be on sale near the end of its release life, so you could wait at least that long.

5 Messages

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92 Points

9 years ago

Thanks Steve for clarifying the file size question. It seems we are on the hook to use DNG until PSE 10 is out. Over the years I have updated versions every three or four years, but not felt it was required every year. Of course when I bought PSE 8, I did not know it was at the end of its life.

3 Messages

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82 Points

9 years ago

Please when are you going to update lightroom to support newer camera raw file like Panasonic Lumix G3? I am tired of using Silkypix to edit my raws now.

How come Silkypix support G3 raws but not lightroom?

thanks

427 Messages

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7.7K Points

LR 3.4.1 was released at end of May. The G3 was announced in mid-May and shipping in June. This is the reason why the G3 is not supported yet by LR. You will have to wait for LR 3.5 which certainly (I think) will support the G3. This is quite normal for the product/version cycle of ACR/Lightroom.

When buying a very recently released camera, one must take into account that there is always a risk that it will not be supported by any third-party raw converter for some weeks/months. Lightroom is no exception.

Champion

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2.6K Messages

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33.7K Points

9 years ago

No one can say when the next LR will come out: Adobe people who know are sworn to secrecy, and the rest of us don't know, but I'd guess in less than 2 months there should be something. Here is the LR release history so you're guess is as good as mine:
http://upload.wikimedia.org/wikipedia...

The previous version of LR 3.4 and ACR 6.4 had to be rush-updated to LR 3.4.1 and ACR 6.4.1 because they were corrupting metadata data in a particular camera's image files, so Adobe has a release schedule so they can test things to reduce the likelihood of bad things happening. Hopefully a LR/ACR beta will come out prior to the actual release and you'll be able to do something sooner rather than later.

3 Messages

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82 Points

9 years ago

thanks guys for the quick replies. I understand all the things you have said. I am just curious why does third party company like Silkypix supports G3 as soon as it release but not leading brand like Adobe?

I believe releasing newer updates for features/bugs should be separated from releasing updates for raw support. Cause they are different! Adobe should not release new raw support util next feature/bug update.

Champion

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2.6K Messages

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33.7K Points

9 years ago

The interim releases of LR and ACR are scheduled periodically throughout the year and are mostly for new camera support, except the last one that came out in about a month to fix an important bug. Scheduling of releases lets the engineers, beta testers, and other quality-control folks be more careful and methodical instead of being rushed and making mistakes or needing to change a profile in the next release.

SilkyPix's company is an 800,000 cap company with 30 employees, while Adobe is a 13B market cap company with 9000 employees around the world.
http://www.isl.co.jp/SILKYPIX/english...
http://finance.yahoo.com/echarts?s=AD...;
http://en.wikipedia.org/wiki/Adobe_Sy...

If the RAW-engineers ran the company perhaps things would come out a little quicker, but they are part of a large company that needs to be careful since any misstep can change the stock price and therefore the number of people working to create things for us to use.

3 Messages

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94 Points

9 years ago

The Olympus e-P3 is rather new on the market and is not yes supported by Adobe Lightroom 3. Since it is becoming a very popular model, I am sure that Adobe wants to support its RAW files. When will this be possible? Until then: Are there any workarounds?

This reply was created from a merged topic originally titled
When will Lightroom support the RAW files of the new Olympus Pen e-P3?.

Employee

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628 Messages

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11.5K Points

9 years ago

No current workarounds. But support is on the way. Please stay tuned.

90 Messages

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1.6K Points

9 years ago

Would it be possible to get support for the Fuji F600EXR and F605EXR in the next ACR cycle? I'm sure that Fuji would confirm that the existing F550EXR support (and 500 and 505) is fully compatible with the newer cameras ... same sensor and encodings.

Employee

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628 Messages

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11.5K Points

9 years ago

Yes, I believe so.

3 Messages

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92 Points

9 years ago

How far away is the next version? I'm waiting on Lumix G3 RAW support :)

This reply was created from a merged topic originally titled
Lightroom: Next version?.

Champion

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2.6K Messages

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33.7K Points

9 years ago

Look at the upload.wikimedia link in previous posts for the history of LR releases and you can guess along with the rest of us.

Roughly, June, Sept, Dec, May are the previous four releases with 3.4/3.4.1 counting as one release since the latter was as bugfix of the former. The variations can be due to how many cameras are released by various manufacturers, if an important feature is added mid-version and needs more testing, when a new verson of Photoshop is released, etc. Usually a beta is released some weeks before the final.