
Adobe Administrator
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Fri, Mar 25, 2011 10:47 AM
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Photography: Raw File Support - Requests and Information?
I just got a new camera and Camera Raw and/or Lightroom does not recognize the raw files, has no camera-specific profiles or has some features not enabled. What do I do?
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Official Solution
JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
10 years ago
Why doesn't my version of Photoshop or Lightroom support my camera?
Sr. Product Manager, Adobe Digital Imaging
11
pierre_courtejoie
Champion
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914 Messages
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19.5K Points
10 years ago
0
kim_letkeman
90 Messages
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1.6K Points
10 years ago
I would like to see Fuji's newest CMOS-EXR sensors supported in ACR so that Photoshop, Elements and Lightroom are all available to die-hard Adobe users. I've tested the new F550EXR extensively and the new sensor is a winner. The RAW files are amazing for a compact with a 1/2" sensor. See http://kimletkeman.blogspot.com for my articles (31 and counting.)
But my all-Adobe work flow is seriously hampered by Fuji's RAW being forced through its proprietary converter first before I move it to ACR6 and then CS5. It's messy and the results, in my opinion, are inferior to what they would be if I could go directly to ACR6 first and then to CS5 Elements 9 or Lightroom 3. As a long time all Adobe user, I and a lot of others would deeply appreciate support for this wonderful new sensor.
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kim_letkeman
90 Messages
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1.6K Points
10 years ago
Meanwhile, the S200EXR has a similar sensor and has never been supported by Adobe. What I am hoping is that Adobe will consider supporting the newer CMOS version of the EXR sensors (unusual pixel-paired bayer-like mask pattern, multiple modes for split sensor, multiple blend technology for dynamic range extension or low noise mode) in ACR as they have spread to five models of camera of which several have RAW support.
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ond_ejretromantiklobo_tindl
3 Messages
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92 Points
10 years ago
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noam_hamou
7 Messages
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122 Points
10 years ago
I usually use Bridge CS4 to go through my pictures, mark them and send them to Camera Raw for retouching and editing.
At first i noticed D7000 raw files were not supported, and waited for an update from Adobe. When the update arrived i realized it's for CS5 users only.
What this basically means, is that if i want to go on with my regular workflow, to which i am accustomed, i would need to upgrade to CS5.
This makes me furious at Adobe for acting like a bunch of other vicious money-squeezing corporate companies who shall rename nameless.
Furthermore, it makes me furious at myself for going out and paying a lot of money for software which will not provide me with the ability to do my work as time goes by.
It's basically the same as Adobe deciding that if you want to go on opening JPG files, you need to pay more money and upgrade. It's utterly rediculous.
If I was using a really old version like CS1 or CS2, even CS3, maybe i would have accepted this, seeing that Adobe can't really keep all legacy versions up to date.
But i'm using CS4! it's only one version back! i bought the software a little over a year ago, it can't possibly be that this suite will be worth nothing to me after so little time.
Oh, and i've heard about the solution that i can convert the files to generic raw format and then use camera raw, but this is not an acceptable solution. Adobe can't just start adding processes and wasting users' time like this.
Please make sure all new cameras are always supported in camera raw for older versions of CS.
This reply was created from a merged topic originally titled
D7000 NEF Support for CS4.
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JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
10 years ago
We hear you. Did you read my entire article Why doesn't my version of Photoshop or Lightroom support my camera?
I tried to cover most of the concerns that users have around camera support. The last section is especially devoted to users like yourself.
Similar to our users, the Digital Imaging teams at Adobe have limited time and resources. From my article:
"It’s untenable to keep updating previous versions of the Adobe Camera Raw plug-in going back to CS2 to support new cameras/raw formats in a timely fashion. Using the DNG converter is the fastest way to deliver backwards compatibility to ALL users (CS2, CS3, CS4, Lightroom 1 & 2, as well as 3rd party apps that support DNG). This allows us to support the greatest number of customers and cameras as possible."
I encourage all users visiting the feedback site read the Welcome to the Photoshop Family Feedback Site - Getting Started & FAQ and to review the Community Guidelines and Company & Customer Pact.
Sr. Product Manager, Adobe Digital Imaging
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andrew_rodney
1.9K Messages
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22.8K Points
10 years ago
Author “Color Management for Photographers"
9
anttibarck
10 Messages
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376 Points
10 years ago
This reply was created from a merged topic originally titled
Panasonic G3 raw / Lightroom / Camera Raw.
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chris_hill_2492981
1 Message
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62 Points
10 years ago
It is inconceivable that PSE 8 cannot be set to use later versions of CR, since basically CR just knows how to deal with the various file formats and uses PSE as an interface.
Regards
Chris
This reply was created from a merged topic originally titled
Outdated and less that a year old..
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david_rose_2473838
4 Messages
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94 Points
10 years ago
Cyberlink Photodirector 2011 has just come out on Beta. I have no problems with RAF file conversions here. I will stick with this program until Adobe sort themselves out in the future.
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asta_s
2 Messages
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82 Points
10 years ago
This reply was created from a merged topic originally titled
Canon 60D not compatible with CS4?.
1
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dennis_wister
1 Message
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62 Points
10 years ago
This reply was created from a merged topic originally titled
Import File Support.
1
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chad_jaeckel
1 Message
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62 Points
10 years ago
This reply was created from a merged topic originally titled
Panasonic G3 RW2 file support for LR and CS5.5 please..
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damianbudnik
1 Message
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62 Points
10 years ago
I can ́t find a update for my Photoshop Elements 8 or Adobe Bridge CS4 (mac Version) regarding the reading of the CR2 files from my new CANON 60D!
I read some blogs and I found the information that this Version will be not updated by ADOBE!?
I know that I am only one of hundreds / thousands of customers and only a rookie but I will not buy a new version of this product if this is only a question of some c-code which you can implement easy in the older CS4 Version!
I like the Bridge and the Photoshop Elements product so I hope you will help other customer and me on this issue!
Best regards,
Damian Budnik (Germany)
This reply was created from a merged topic originally titled
RAW-Files Issue on the CS4 Version "Canon 60d, ...".
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