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Adobe Administrator

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158 Messages

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14.3K Points

Fri, Mar 25, 2011 10:47 AM

Answered

Photography: Raw File Support - Requests and Information?

I just got a new camera and Camera Raw and/or Lightroom does not recognize the raw files, has no camera-specific profiles or has some features not enabled. What do I do?

Responses

1 Message

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62 Points

3 months ago

Yes, Adobe, please share with your paying customers what is the planned release date for support of the Nikon Z6ii camera.  Surely, Adobe must have had access to the very earliest of the official production version of the camera.  A timely inclusion of the Z6ii in Lightroom and Photoshop is a win for all stakeholder parties, including Adobe, Nikon, and common customers.  

1.9K Messages

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22.8K Points

All I can say about Nikon Z6ii: soon.

And don't assume they get anything early; the camera manufactures are at fault here and why you must wait.

Author “Color Management for Photographers"

89 Messages

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1.3K Points

You must be joking.  Nikon doesn’t share any information with any software vendor.  I expect ACR support for the Z6ii in December.  In the meantime, On1 RAW 2021, Fast RAW Viewer, Luminar 4.3,and RAW Photo Processor 64 will read the Z6ii RAW files.  Capture One Pro 20 (and the latest Beta) doesn’t,Exposure X6, DXO 4.0.1, Pixelmator Pro, Raw Power, won’t read the files.  Photo Mechanic 6 and Photo Mechanic Plus will both read the files and import them, however PM is not an editor.

Those programs that read the Z6ii RAW files look pretty anemic.  I can export jpgs, but I wouldn’t want to print anything from them.  YMMV.

8 Messages

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142 Points

@andrew_rodney camera manufacturer isn't at fault, Adobe are just slow to react, Photomechanic already supports the files

1.9K Messages

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22.8K Points

Adobe is slower than some others but not at fault for proprietary raw documents.

Author “Color Management for Photographers"

31 Messages

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488 Points

From PhotoMechanic's site: "In Photo Mechanic 6, RAW rendering is handled through Adobe DNG Converter." So PM doesn't support the raw files either. It can just show the JPEG embedded in the raw file.

89 Messages

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1.3K Points

This is almost immaterial since PM isn’t a raw converter to begin with.  Photo Mechanic ingests the files and displays the embedded jpg.  It doesn’t touch the raw file and doesn’t need to use the Adobe DNG converter for anything the program is capable of.  It supported ingesting Nikon Z6ii files the day of release even though Adobe DNG converter doesn’t yet support the raw files.  

8 Messages

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142 Points

@andrew_rodney sounds like something a DNG fan would say, there are very few cameras that shoot Adobe's format, so they have to do this for all new cameras, which is pretty regular, you'd hope a company the size of adobe would have a portion of their development team dedicated to such things! When camera manufacturers have proprietary hardware it makes absolute sense to have a proprietary way of storing that data - adobe should shape up, especially with the amount of money no doubt we are all paying them.

8 Messages

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142 Points

@linda_alschuler that's the whole point of Photo Mechanic - and the fact it can get the JPEG preview out means it can read the RAW file - unlike Adobe.

Champion

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5.5K Messages

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97.6K Points

"the fact it can get the JPEG preview out means it can read the RAW file - unlike Adobe."

It's more complicated.  Most raw formats are based on TIFF, and the JPEG previews are stored in the TIFFs in standards-based locations.  So it's straightforward for Photo Mechanic to read out the previews.

But the raw sensor data from the cameras are stored in proprietary ways, each manufacturer using their own method of embedding the raw data inside the TIFF format.  Photo Mechanic doesn't try to read or interpret that data (it doesn't have to), whereas raw processors like Camera Raw / Lightroom must be able to interpret it.

Canon has based its raw file format for .cr3 cameras on a newer industry standard file format, but it still stores raw data in a proprietary way inside the file.

89 Messages

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1.3K Points

Most camera companies have a standard way of embedding the jpg photo inside their raw files.  So all PM does is look for the begin and ending bytes for the embedded jpg file to extract and display.  It does not do the demosaic step,which is what programs like Lightroom,ACR, Capture One and many others do.  PM doesn’t follow any update path that correlates with the release of new camera hardware.  As far as I know, only SONY shares the proprietary details of their raw files to software vendors.  Nikon doesn’t, Canon doesn’t, Panasonic doesn’t.  Leica may, only because their raw format in camera is DNG.  Some vendors have access through public means of getting pre-release raw files, which they can reverse engineer to provide early support.  Invariably, these programs do more poorly with the initial support than they do once the camera is released and they can examine the raw files in detail and tune the details of their specific demosaic algorithm for subtle changes to the way the cameras do certain things.

(edited)

1.9K Messages

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22.8K Points

Fan of DNG and ALL openly documented non proprietary file formats: JPEG, TIFF, DNG etc. Adobe does have a team to hack proprietary raws like every other company that has to do so to understand the new proprietary raw! As you wait and they spend time and money to always do so. Why? Because every time a new camera ships with a new proprietary raw, which is not necessary for them to do, everyone has to hack/decode that raw while you wait. Now you know who's at fault and why.

Note; no wait to use those cameras JPEG. Not proprietary! Fan of proprietary raws?

Author “Color Management for Photographers"

1.9K Messages

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22.8K Points

that's the whole point of Photo Mechanic - and the fact it can get the JPEG preview out means it can read the RAW file - unlike Adobe.

Not a fact. A raw converter that could only see and use that JPEG but not the raw data is not a raw converter. <g>

Author “Color Management for Photographers"

8 Messages

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142 Points

@andrew_rodney Not sure what you mean by that, maybe you should re-read it and post again.

No one can argue that PM is a viewer with some tagging tools, it is a fact that is can read the JPEG from the RAW, don't think you can dispute that, not sure what you are on about with the raw converter part, but as an ex-software developer who is now Head of Development for a software company, if the raw data can be read that's half the battle (if not more) and if a small company like PM can do it then one the size of Adobe has little excuse.

There are workarounds and they all work, adding a TIFF step is annoying but not the end of the world, Adobe are obviously working to some sort of schedule and I'm sure this forum thread won't make any difference to that.

2 Messages

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74 Points

Unfortunately Agree you are right. This forum change anything for Adobe 

89 Messages

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1.3K Points

Keri.  It isn’t the issue of “reading” the raw file.  Any dumbpiece of software can do a byte by byte read without knowing what it is reading.  PM simply looks for the jpg header and the jpg footer.  Everything between the header and footer is the embedded jpg because jpgs are encoded to a standard format, agreed on by an international committee.  That’s why all software can read jpgs.  The difference between extracting the jpg and displaying the raw file is that the raw file is the direct readout of the electrical charge at every pixel on the sensor.  To convert that to an image requires a step called demosaicing which is different for every manufacturer, every sensor tweak and requires reverse engineering to correctly interpret each site on the sensor and what information captured.  RAW data can be lossless, lossless compressed as 12 or 14 bit, lossy compressed as 12 or 14 bit, can be small RAW, medium RAW, each of which require a slightly different conversion path.  That doesn’t account for the lens, aperture, shutter speed, ISO, exposure compensation, and any other settings in the camera that might affect the final raw image. 

So, you are grossly oversimplifying the complexity of the problem.  I can just tell you flat off that PM is not reading the RAW in the sense you describe.  They are only searching for stardard pieces of code that set off the jpg from the rest of the data.  Their “reading” of the raw is simply a pass of reading the data at the bit level (or maybe the byte) to find the jpg nugget.  I’ve been writing software since 1965.

1.9K Messages

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22.8K Points

So, you are grossly oversimplifying the complexity of the problem.

Indeed. 

Author “Color Management for Photographers"

1.9K Messages

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22.8K Points

if the raw data can be read that's half the battle.

It isn't. A JPEG preview is. 

Author “Color Management for Photographers"

89 Messages

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1.3K Points

Earlier Linda_Altshuler cited PM saying it used the Adobe engine to convert raw to DNG. That is true, but irrelevant.  First, unless Adobe's DNG converter works with the existing RAW, which it doesn't, the conversion doesn't happen.  So PM doesn't have access to DNG conversion unless Adobe already supports the RAW file.  However, a closer inspection of what PM is doing is "offering" the user the opportunity to do "bulk DNG" conversions from deep within a menu.  It isn't part of the display algorithm, or the exif or IMPT template.  It is a tool for users, not a display option.

(edited)

8 Messages

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142 Points

I assume you don’t mean me

89 Messages

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1.3K Points

Sorry, that response was really meant for Linda Altshuler who was the one quoting Photo Mechanic's documentation.  I apologize for suggesting it was you who was unaware.

31 Messages

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488 Points

I hope you realize I only cited PM's use of Adobe's DNG converter to point out that PM can't process raw data from the Z6ii either. My main point was that PM just shows the embedded JPEG, not the result of reading the raw data. No 't' in Alschuler...

89 Messages

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1.3K Points

Yes, I misread your message.  Too much in this thread to be useful anymore.  I think we agree that people need to get a grip and let Adobe do what Adobe does best.

5 Messages

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94 Points

3 months ago

Hello! 

Does anyone know how to solve the problem of Lightroom 5.7.1 being unable to open .SRW files? 

I have MacOS 10.15.7, and have had the Lightroom problem for a while. It was fine in previous versions, but now Lightroom just stops working/freezes in the middle of .SRW import. 

I've seen similar threads around, but haven't really found a solution. 

Thanks!

Anders

Note: This comment was created from a merged conversation originally titled Lightroom 5.7.1 unable to open .SRW files

Adobe Administrator

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1K Messages

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17.6K Points

Would you tell us what camera you are using?

5 Messages

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94 Points

Hello and thanks for the reply,

I am using Samsung NX cameras, in this particular case NX 500. 

Regards,

Adobe Administrator

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1K Messages

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17.6K Points

That camera is supported but only if you are using Lightroom 6.0 or later.

See this page for details:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

5 Messages

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94 Points

Thanks. I think I understand, but I'm a bit confused, as the list states the following requirements for NX500 support:

-version 1.0 for Lightroom

-version 6.0 for Lightroom Perpetual

-version 2015 for Lightroom Classic

My version is Adobe Photoshop Lightroom 5.7.1 / Camera RAW 8.7.1. I don't know how it corresponds to the list, but I assume I have Lightroom Perpetual then.

However, when I click on a .SRW file in Finder, it opens in Camera RAW 9.1 and works fine. Maybe because I also have Photoshop Elements 15? So from what I can see Camera RAW 9.1 does not work with Lightroom below version 6.

A bit confusing, but probably best to upgrade then.

Champion

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6.2K Messages

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106.4K Points

5.7.1 was the version before Lightroom Perpetual 6.0, so yes, it's time to upgrade. The alternative is to convert the files to DNG using the free DNG converter, which Lightroom 5.7.1 would be able to understand, but that's a bit a faff.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

2 Messages

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70 Points

2 months ago

I've had the new Nikon Z 6II for a week now, but I can't work directly with the RAW-files in Photoshop / Lightroom, because Camera Raw isn't supported yet. Unfortunately the Adobe DNG Convertor isn't working as well. I found an online tool that converts to DNG, but only one file at the time and takes a long time to only convert one file. Any chance there is going to be an update of Camera Raw soon? Looking forward hearing fron you!

Note: This comment was created from a merged conversation originally titled Will the Nikon Z 6II RAW-format be supported soon?

89 Messages

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1.3K Points

@Pascal Fielmich If you are desperate, there are tools out there that will change the exif data in your photos to make Adobe think the photos were taken by the Nikon Z6, which uses the same sensor.  If the Z6_2 header is changed to Z6, the files will open as demosaiced raws in Lightroom 10 and ACR.  I have done this, and the files look OK.  I don’t think this is optimal both because it is tedious, but also because there are other small tweaks Nikon made to the sensor that weren’t on the Z6.  I have other software that will “read and demosaic the Z6ii” raw images, but the only one I trust right now is Nikon’s own software, which happens to be free.

2 Messages

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70 Points

2 months ago

Camera RAW is not reading Canon 90D RAW Data correctly. I have updated, reverted, checked with tech support several times and still no solution. Can someone at Adobe please FIX THIS!???

WB is incorrect and Tint is incorrect... no 90D folder in Application Support !!! 

80D RAW Data works just fine!!!

Note: This comment was created from a merged conversation originally titled Camera RAW: is not reading Canon 90D RAW Data correctly

2 Messages

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70 Points

2 months ago

Error received when trying to import NIKON Z6II raw files into lightroom or photoshop "can not read raw files"  When will this issue be resolved?

Note: This comment was created from a merged conversation originally titled Lightroom can not read NIKON Z6II raw files.

1 Message

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60 Points

https://community.adobe.com/t5/lightroom-classic/down-load-of-nikon-z6-ii-raw-files/m-p/11589888?page=1#M211767

89 Messages

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1.3K Points

Z6ii is not yet supported by Lightroom Classic 10 or ACR.  You will have to be patient.  Nikon does not share the proprietary raw encoding of their RAW files with any vendor of raw conversion software.  Adobe, like every other vendor has to reverse engineer the format and encoding once the release version of the camera is in the wild.  That takes time and resources.  If you need conversion of raws to display, use the software Nikon supplies for free.  Otherwise be patient.  Rome wasn’t built in a day.

26 Messages

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452 Points

2 months ago

Develop module does not include camera matching color profile for Canon .cr3 files.  This file format has been out for sometime now.  When will LR Classic enable the camera profiles to be used

Note: This comment was created from a merged conversation originally titled LR Classic develop - no camera matching color profiles for cr3 files

8 Messages

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142 Points

2 months ago

Lightroom needs Z6 ii compatability please

89 Messages

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1.3K Points

See above answer to same question.

2 Messages

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70 Points

2 months ago

I will not able to open raw photos of nikon Z6 II. how many days r require for nikon z6 II raw photo update?

Note: This comment was created from a merged conversation originally titled Nikon Z6 ii update get added to Adobe Lightroom Classic?

3 Messages

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82 Points

@Shrikant Hiwale Yes, please! Nikon?? Can we get an ETA on this? I'm trying to finish up an edit.

89 Messages

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1.3K Points

Use Nikon's software for now.  It is free and works perfectly with the Z6ii raw files.  Adobe will take its time to do it right.

3 Messages

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82 Points

2 months ago

Can anyone share a quick workaround to make the RAW files from the Z6 ii usable in Lightroom while we wait for Adobe to provide us with an update? Thank you in advance!

89 Messages

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1.3K Points

@Chelsea. The only workaround for any Adobe product is to use an Exif Editor to change the header from Nikon Z6_2 to Nikon Z6.  This will fool Lightroom into thinking it is a Z6 file, but you won't be getting optimal readout of the raw images.  There are subtle differences between the Z6_2 and the Z6 at the raw file level.  Your only other alternative would be to use Nikon software to export TIFF files and then edit in Lightroom 

305 Messages

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4.6K Points

The only downside to editing the header as explained is that when the Adobe products are finally updated you will either have to edit the header again or just forget about those early images. Just be patient for a few weeks. Should a few JPEG's and get to know the camera in the meantime.

Some users, (No, many users) seem to feel like they are breaking a rule of photography if they shoot a JPEG image with their precious camera. And yet many times I have seen comments on the forums that suddenly a user has lost all of their camera profiles. All they have available is "embedded". They are completely unaware that they have switched to shooting JPEG mode. The quality of the JPEG image is good enough that they can't even tell that the mode has changed.

Don't misunderstand me. I prefer shooting raw. But don't let this little issue paralyze you. In a few weeks the whole issue will be gone, and in the meantime you can enjoy taking pictures and getting to know the camera.

89 Messages

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1.3K Points

Again, there is a free solution while waiting.  Nikon’s software isn’t a UI delight, but it does demosaic the RAW files correctly.  And it has basic editing functions, close to the level of Lightroom.  If you simply can’t abide jpg, then use Nikon’s software in the meantime and quit complaining.

921 Messages

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11.3K Points

As a software engineer, I decided to jump in only ONCE, to say there is a way to convert JPG to TIFF or RAW to TIF and RAW to JPG using the existing software.  I will not teach technology here, so find out for yourself.  All of you sound silly.  You are trying to side-step DNG converters.  So stupid.  But my way doesn't need a DNG converter even.  I know how to manipulate software.   Steve Lehman, MCSE   

808 Messages

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9.6K Points

I 2nd Marc's comment.  

  

While I've not used a Nikon for a couple years now, at the time, I though that the software from Nikon actually did a bit better initial job. It just lacked the functions I needed but I would compare the results and occasionally use it to help me with initial Lightroom adjustments. 

 

A review by a professional sports photographer (sorry, I don't have the link) liked it so much that he switched from shooting jpegs. He didn't have the time to deal with complex editing like we do in Lightroom and the Nikon tool was just enough better than jpegs from the camera that it became his new standard workflow. 

808 Messages

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9.6K Points

Steve, yes a jpeg can be converted to a raw or raw-like format but the raw information is lost because it is not in the jpeg. It does NOT produce a raw file. There is absolutely no reason to do this. 

921 Messages

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11.3K Points

"there's absolutely no reason to do this"  They why do all of you argue about it?  If its a 'normal' conversation, it's dull, boring, lacks substance, and doesn't come to any conclusion.  

1.9K Messages

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22.8K Points

Convert a JPEG to a true raw? I don't think so. 

http://www.digitaldog.net/files/ThisIsRaw.jpg

Author “Color Management for Photographers"

89 Messages

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1.3K Points

I can read the embedded jpgs now without doing anything differently.  I know how to edit the headers to get Lightroom or ACR to "think" they are reading a file created by a different camera.  I can do everything I need because, while not a software engineer, I've been writing software for more than 55 years in multiple different and ever changing languages, and have been in digital photography since its beginnings.

The point is, there is no reason to be having these discussions when existing and free software will allow you read whatever type of file your camera creates, while we wait for Adobe to modify Lightroom and ACR to be able to handle the camera released within the past four to six weeks.

I agree these conversations are silly.  People act like Adobe is completely unaware that camera company X has just released a new camera body and they need to constantly pester them to update their software.  People need to get a grip.  Early adopters almost always pay the penalty of incompatible software until it catches up with the hardware or the operating systems.  Just how many pieces of software are currently certified to run under Big Sur?  Not as many as you think.  But many uncertified pieces run anyway and people are using them.  But, if you have a problem with your software running under Big Sur, don't expect your vendor to necessarily feel any sympathy for you.

Bottom line:  all these pleas for Adobe to support X,Y,Z are just dumb.  If you want to be on the bleeding edge, expect to bleed for awhile.

89 Messages

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1.3K Points

Again, using the Z6ii as an example.  While the Z6 and the Z6II use the same basic sensor, the masking of the two sensors is different.  The Z6 generates raw images that are 6048x4024 pixels, while the Z6ii generates images that are 6064x4040.  This is a 16 pixel difference on each dimension - a trivial amount in the larger scheme of things - but altering the exif data will create an expectation that the image is actually slightly smaller than it really is.  Do you want to start with 16 pixels cut off each side, before you deal with the changes in dynamic range and sensor output?

1 Message

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60 Points

2 months ago

If you can't open RAW files with the new Nikon Z6 II, you can get it to work for Camera RAW and lightroom by updating the exif model data to 'NIKON Z 6' 

There are plenty of people showing how to do this now. I learned from this 
https://node14.com/Public/Blog/OpenNikonZ6IIRaw.aspx

89 Messages

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1.3K Points

Great.  This is not news.  But have you been following this thread.  There is no free lunch.

2 Messages

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70 Points

2 months ago

LR cannot open nikon z6ii RAW

Note: This comment was created from a merged conversation originally titled LR cannot open nikon z6ii RAW

Champion

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6.2K Messages

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106.4K Points

@wei660812 I've merged your post into an existing thread that will provide more information for you.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Steffen70

56 Messages

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626 Points

Hi Victoria,

My post re missing Adobe-sanctioned Nikon Z lens profiles (the built-in profiles are very low quality and i recently again had to manually adjust vignetting for thousands of images...) got merged here too. I'm now receiving up to 20 messages unrelated to my topic per day... i trust this was not done to discourage me from pursuing this as a Lightroom customer of the first hour (version 1 beta).

Best wishes,

Steffen

(edited)

Champion

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6.2K Messages

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106.4K Points

Hi @steffen_borrmann No discouragement is ever intended by merging posts, it just keeps things tidy and enables the engineers to see all of the information about a specific topic in one place instead of having to hunt for it. You can unfollow this thread using the button at the end of the first post.

I didn't merge your post, but it looks like there's another thread on Nikon Z lens profiles here, which would be the one to watch: https://feedback.photoshop.com/conversations/camera-raw-and-dng/lightroomcamera-raw-nikon-z6-raw-processing-and-adobe-wb/5f5f45ee4b561a3d4268eaf7

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Steffen70

56 Messages

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626 Points

Hi Victoria,

Many thanks for your prompt feedback. In fact, i see that the other thread (where i had been in touch with Rikk re this issue since early 2019) is still alive. Great and phew! ;-)

Steffen70

56 Messages

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626 Points

Dear Victoria, just to clarify after the release of LR Classic 10.1: i hope it's not too much of an expectation to see some tiny progress on a major image quality issue for Nikon z lenses when i as your customer have been paying € 300 over the last 2 years. This may be nothing for Adobe but it's a lot for a small family budget. We are kicking off the phase 3 trial of a third COVID-19 vaccine - if we were to work at the same speed as Adobe, well we may well be out of the job by next year! It is really FRUSTRATING to see absolutely nothing being done for my hard earned money! Sorry to say this so clearly. Adobe: please at the very least release a beta version of the lens profile for Nikon z lenses.

Champion

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6.2K Messages

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106.4K Points

Probably best to stick to the other thread Steffen, as this one is about raw file support.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

2 Messages

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70 Points

2 months ago

No conversion from nef to dng files in Nikon Z6II

Note: This comment was created from a merged conversation originally titled No conversion from nef to dng files in Nikon Z6II

Champion

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6.2K Messages

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106.4K Points

The Nikon Z6 II isn't supported yet. 

This thread is being merged into an authoritative thread for better tracking and response. 

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

2 Messages

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70 Points

2 months ago

Please add support for RAW files from Nikon Z6 II cameras.

Note: This comment was created from a merged conversation originally titled Support RAW files from Nikon Z6 II cameras

2 Messages

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70 Points

2 months ago

Nikon Z6 II Raw File Not Open Photoshop and lighroom  so plz update raw 

Note: This comment was created from a merged conversation originally titled Nikon Z6 II Raw File Not Supported

2 Messages

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70 Points

2 months ago

I created a small, open-source utility that can fix the files until there is a fix from Adobe, Apple and others. Hope this helps https://github.com/inadarei/nikonzfix