photoshop_faq's profile
Adobe Administrator

Adobe Administrator

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158 Messages

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14.3K Points

Fri, Mar 25, 2011 10:47 AM

Photography: Raw File Support - Requests and Information?

I just got a new camera and Camera Raw and/or Lightroom does not recognize the raw files, has no camera-specific profiles or has some features not enabled. What do I do?

Responses

2 Messages

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70 Points

5 m ago

I created a small, open-source utility that can fix the files until there is a fix from Adobe, Apple and others. Hope this helps https://github.com/inadarei/nikonzfix

2 Messages

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70 Points

5 m ago

Does LR support Z6II raw files? 

Note: This comment was created from a merged conversation originally titled Z6 II Raw Files

4 Messages

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90 Points

5 m ago

When Adobe support it Nikon Z6 II RAW files (in Lightroom and others)?

Note: This comment was created from a merged conversation originally titled Nikon Z6 II RAW file support

4 Messages

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90 Points

5 m ago

The Lightroom does not support Nikon Z6 II RAW file. If I know right this is an easy develop. Pls. make it asap. 

Note: This comment was created from a merged conversation originally titled Nikon Z6 II RAW support

Adobe Administrator

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10.1K Messages

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135.9K Points

This thread is being merged into an authoritative thread for better tracking and response. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

6 Messages

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100 Points

4 m ago

It’s been a nearly a year that canon released 1DX with HEIF file format and now it is in Canon R5 and R6 too, Will iPad Lightroom ever support canon HEIF file ? It would be lovely if it does.

Note: This comment was created from a merged conversation originally titled Will iPad Lightroom support Canon EOS R5’s .HEIF file for edit?

6 Messages

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100 Points

@JohanElzenga Thank you. But this is bunch of useless information. Since, lightroom app might support apple Heif or HEVC, it deffenetly does not support canon HEIF file since light lightroom don't even show it.

Adobe Administrator

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10.1K Messages

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135.9K Points

This thread is being merged into an authoritative thread for better tracking and response. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

4 Messages

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90 Points

3 m ago

I feel like buying my newer camera was such a waste because the programs I would like to use do not have any compatibility. Is this an issue on canon side or Adobe? My camera is not compatible with light room classic (Canon Rebel T8i ) 

Note: This comment was created from a merged conversation originally titled When is the next update for canon cameras?

Adobe Administrator

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10.1K Messages

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135.9K Points

This thread is being merged into an existing authoritative thread for better tracking and response. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

3 Messages

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80 Points

2 m ago

I've been using Samsung's Phone and Lightroom since the S9. The S10 worked incredible, amazing also the noise and color reduction in night raw shots. Now with the S21 Ultra even in well lit photos the Raw processing is not on par, terrible to say at least. I'm hoping for a follow-up in improving support for Raw processing from the Galaxy S21 Ultra. 

Note: This comment was created from a merged conversation originally titled Samsung Galaxy S21 Ultra

4 Messages

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90 Points

2 m ago

Hi - Is there a release date when Lightroom Mobile will be able to read Canon 90D CR3 files? Or is there a suggested work around? Thanks 

Note: This comment was created from a merged conversation originally titled Mary

2 Messages

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70 Points

2 m ago

Bonjour

Quand est prevu la prise en charge du boitier sony alpha one actuelement les raw ne sont pas reconnus

Merci

Note: This comment was created from a merged conversation originally titled prise en charge Sony Alpha one ?

Champion

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1K Messages

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15.8K Points

Adobe does not pre-announce camera support and those that know can't tell you because of NDAs

3 Messages

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90 Points

2 m ago

Hello Adobe support,

I would highly appreciate if your company could implement a camera raw support for the new Fuji GFX100s. I thought the files were identical to the Fuji GFX100 but they still cannot be opened in LR Classic or Photoshop. Maybe someone can explain why this is the case even the image sensors are identical?
Thank you for your help. 

HF

Note: This comment was created from a merged conversation originally titled Fuji GFX100s support

2 Messages

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70 Points

2 m ago

Hi I just got the new Sony Alpha 1 but it is not supported in camera RAW yet.

 

It's the latest flagship of Sony so i can't imagine it's not yet supported...??

I can't use my pictures now what is quite frustrating.

Anyone some info? 

Note: This comment was created from a merged conversation originally titled Sony Alpha 1 support

Champion

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3.5K Messages

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59.4K Points

ACR has not been updated since this camera was released, so your version is a “pre Sony A1” version. I’m sure it will come in the next update.

Johan W. Elzenga,

http://www.johanfoto.com

4 Messages

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130 Points

2 m ago

Hi all,

Since a few weeks I'm the proud owner of the new Sony A1 (Alpha 1).

Now I have a question about the ARW files. Does anyone know how I can use these files, since Lightroom/Photoshop/Camera Raw is still not able to read those?

Cheers,
Alex

Note: This comment was created from a merged conversation originally titled Sony A1 - use ARW files

Champion

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3.5K Messages

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59.4K Points

Right now you'd have to use the Sony software that came with the camera.

Johan W. Elzenga,

http://www.johanfoto.com

2 Messages

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80 Points

1 m ago

Fujifilm X-E4 raw files support needed. Hope that it is included in the next update cycle!

2 Messages

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70 Points

1 m ago

Please release support for raw formats of the Sony alpha1.

I just completed a product shoot and and shot it all in RAW.

It’s my fault as I thought I had read there was support.

Please do what you can, this is Sony’s flagship camera.

I realize they could make .dng files to make this easier, but they do not unfortunately.

I am just as upset with Sony over this.

Note: This comment was created from a merged conversation originally titled Sony alpha 1 Raw

Champion

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6.5K Messages

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109.6K Points

@Mark Nichols Just in case you haven't spotted it, it's in today's release.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

7 Messages

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130 Points

This always seems to happen with new cameras.  They will usually fix it in the next update.  When I got my 5D Mark IV I had to wait a month or two.

3 Messages

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86 Points

23 d ago

Good day. I am the owner of Nikon Z7II. Unfortunately, lightroom does not read the metadata from my camera correctly, which is why the lens is not recognized correctly. Because of this, there is a constant problem with distortion correction.

Champion

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5.8K Messages

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100.4K Points

1. What is the precise name of the lens?

2. Please post a screenshot of this part of the Metadata panel, so we can see exactly what LR thinks it is reading:

3. Post a screenshot of the Lens Corrections panel:

3. Copy/paste the first ten lines from the menu command Help > System Info. 

641 Messages

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9.7K Points

@Max Artbovich

What lens, or lenses, are you using.

That camera has been supported from LrC 10.1.

If the camera doesn't properly record the lens make and model correctly then LrC can't read it. That is dependant on what lens/es you are using and whether they are communicating with the camera. 

3 Messages

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86 Points

Lightroom Classic version: 10.2 [ 202103041821-226a1211 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19041
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 2,8 GHz
SqLite Version: 3.34.0

Full name of lense Nikon AF-S Nikkor 24-70mm f/2,8 G IF ED , but lightroom shows all my lenses on this camera with an incomplete name. For the example of distortion, I compare the result with nikon d810 and the result is unsatisfactory

Champion

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5.8K Messages

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100.4K Points

The line in the screenshot, Profile: Camera Settings, indicates that LR is reading the lens profile embedded in the raw file by the camera itself. That embedded profile is provided by Nikon, not Adobe.

If you're satisfied with the results of the Adobe profile for that lens on the D810, try changing the lens profile for a Z7 II photo to the Adobe-provided profile:

Steffen70

72 Messages

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796 Points

@Max Artbovich

Where is this screenshot coming from? I'm really surprised to see a lens profile for a Nikon Z lens to be applied! This was your screenshot:

Champion

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5.8K Messages

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100.4K Points

For some new cameras added after LR 9.4, the built-in lens profile embedded by the camera in the raw file shows as Camera Settings in the Profile menu.  It can be turned off, and another profile can be enabled:

https://www.lightroomqueen.com/whats-new-in-lightroom-classic-9-4-cloud-3-4/ 

That's what Max is showing in his screenshots, and you can see that for yourself by downloading this sample Nikon Z7 II raw:

https://www.dpreview.com/sample-galleries/1957757583/nikon-z7-ii-samples-gallery/6851546303 

Steffen70

72 Messages

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796 Points

Ok, i see. So this is showing up for Z7 II (and i suppose for Z7 II) RAW files but still not for Z7 and Z6 cameras with the same lenses. I can also confirm that besides showing this info, the significant under correction of vignetting is still present in these shots from dpreview. Such a shame as even my old D200, D300, D700, D800 and D750 with various lenses attached have had (and still have) wonderful, perfect correction of vignetting in Lightroom Classic. Why Adobe isn't finally taking care of this despite multiple reports (for more than a year), sample images and even confirmation to work on it (dating from April 2020) is beyond my simple understanding of customer sending a monthly fee in a timely manner... sigh

Champion

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5.8K Messages

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100.4K Points

The built-in lens profiles are defined and embedded in the raw files by Nikon, so if they're inferior, I think it's an issue that Nikon has to fix.  

Max said he got better lens corrections for the same lens on his D810 (which uses Adobe's lens profile) than on his Z7 II (using the built-in embedded Nikon profile by default).   He hasn't said yet whether switching the Z7 II lens profile to the Adobe profile gives the same results he gets with his D810.  

If you have a Z7 II or Z6 II and a lens that has an Adobe-provided lens profile, how does the embedded profile (shows up in LR as "Camera Settings") compare with the Adobe profile?

Steffen70

72 Messages

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796 Points

Hi John_R_Ellis, thanks for your comments but Nikon's own software corrects for this very nicely, so it's possible and therefore, why should i complain to Nikon (discussed here i don't know how many times before)? I and others here have come to conclude that Adobe somehow wrongly reads the Nikon RAW file information. And in fact, an Adobe person here confirmed the issue and said that the "team is working on it". So again, your comment is most appreciated but the facts are the facts and i'm paying Adobe every month for allowing me to correct (imperfect) RAW images coming out of my camera. I thought this has always been a key expectation of users of Lightroom and not a new or exceptional expectation (especially not if i have so far paid € 330 and counting since reporting the issue)?

Champion

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5.8K Messages

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100.4K Points

I read through the long discussion about the Nikon Z embedded lens profiles starting here:
https://feedback.photoshop.com/conversations/camera-raw-and-dng/lightroomcamera-raw-nikon-z6-raw-processing-and-adobe-wb/5f5f45ee4b561a3d4268eaf7?commentId=5f5f48ed4b561a3d42439f0e 

The comments I found from Adobe employee Rikk Flohr are:

"The team is working on new profiles for an upcoming release. I do not have an ETA."
"The Camera Raw team is continuing their work on this issue. I have no ETA I can provide at this time."

I read these as simply acknowledgements that some of the Nikon Z results are inferior -- he hasn't provided any information about the cause of the problem. 

The cause could indeed be a bug in the way LR interprets the lens profiles embedded by Nikon, but it could also just as plausibly be that the embedded lens profiles are inferior.  The in-camera firmware and Nikon Capture NX may not be using those embedded lens profiles at all, using their own proprietary profiles instead.  And/or the Nikon engineers may have misunderstood the meaning of various opcodes in the lens profiles, and now Adobe and Nikon are arguing internally over that and who should do what to fix the situation.  There are no facts presented yet that would allow us to distinguish these hypotheses.

Regardless, the situation sucks for customers. We know that in the past, Adobe hasn't always had the best relationship with its manufacturer "partners", especially with Nikon. They don't like to play in the same sandbox, and the manufacturers don't always provide timely information to Adobe.  Look how long it took for Adobe and some of the manufacturers to agree that LR could allow the built-in profiles to be disabled.  (An Adobe engineer let slip that Adobe needed permission, a stance dictated by their lawyers that other companies like Capture One may not necessarily take.) 

The examples you posted two years ago on Dropbox in the thread above are for the Z 6, not the Z 6 II, so you wouldn't be able to use existing Adobe lens profiles or build your own for the Z 6 (or Z 7).  But for the Z6 II and Z7 II, an option is to use Adobe-provided lens profiles (for those that exist) or define your own profiles using Adobe Lens Profile Creator (which requires a Windows computer or installing Parallels on Mac, since Adobe hasn't done the work of porting it to newer Mac OSes).   This is of course a much more tedious, significantly inconvenient workaround.

Steffen70

72 Messages

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796 Points

Dear John, agreed. We don't know what (if anything) is going on behind the corporate curtains. I only know that i'm paying every month for what is a highly frustrating situation. Attached is a more recent example, showing how highly visible the under correction of vignetting is (shot at 45 mm f2.8 with the brilliant Nikkor 24-70 f2.8 S). There is no way in Lightroom to correct such strong vignetting with the available manual tools in Lightroom (apart from the huge impact it has on my precious free time when editing thousands of images).

 
Steffen70

72 Messages

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796 Points

Here comes the example mentioned above.

(edited)

Champion

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5.8K Messages

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100.4K Points

"I only know that i'm paying every month for what is a highly frustrating situation."

Totally agree -- the situation sucks for custoemrs.

Steffen70

72 Messages

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796 Points

Thanks John. Greetings from Lambaréné, Gabon.