jordan_steele's profile

8 Messages

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400 Points

Tue, Feb 12, 2019 7:22 PM

Lightroom/Camera Raw: Enhance Details causes cut out colored squares

I was trying out the new Enhance Details function on Lightroom 8.2, and it is working well on some images, but on other images, it creates the new file, but totally messes it up by cutting out a square in one part of the image, and then other green, blue and magenta squares of the same size are placed randomly in other parts of the image.

This doesn't happen on all files (and it isn't consistent as to which files...two shots taken minutes apart with the same camera and lens, and one it won't process correctly, but the other it will.  If it messes up on a file, it always messes up in the same way if you try again. It doesn't matter whether GPU processing is enabled or not.


Example showing the effect: http://www.jordansteele.com/2019/enhanced.jpg

System Info:


Lightroom Classic version: 8.2 [ 1204643 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.17763
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 4.0 GHz
Built-in memory: 32726.0 MB
Real memory available to Lightroom: 32726.0 MB
Real memory used by Lightroom: 824.8 MB (2.5%)
Virtual memory used by Lightroom: 1044.2 MB
GDI objects count: 765
USER objects count: 2833
Process handles count: 1906
Memory cache size: 117.5MB
Internal Camera Raw version: 11.2 [ 134 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 158MB / 16363MB (0%)
Camera Raw real memory: 158MB / 32726MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 2560x1440, 2) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 2070 (25.21.14.1881)

Responses

1 Message

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62 Points

2 y ago

Thank you, Mr.Rikk Flohr, for this important news. Have immediately installed NVIDIA Creator Ready Driver version 419.67, - and, indeed, for me this solved the matter of color tiling in "Enhance Details". Just few extra words if you please: (a)  I will never understand why the company of Adobe calibre decided to release this half-baked feature to users in the first place. Believe that a couple of months ago this issue was as evident to Adobe as it became to the Lightroom users upon installation. (b) Just to tell you the truth, - while I have most highly appreciated that I no longer see these ugly color squares in my "_Enhanced.dng" photos, I have to honestly admit that I can hardly see much differences between my initial (big enough) RAW file and the resulting  ( h u g e ) _Enhanced.dng photo...  Looks like at the end of the day "the mountain gave birth to a mouse"... and the whole story probably wasn't worth all the mountain's labours...

7 Messages

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122 Points

2 y ago

I updated my Mac Pro with a Sapphire Pulse Radeon RX 580 GPU. System Info reports:  Metal:    Supported, feature set macOS GPUFamily1 v3. The Geekbench performance is significantly better (*10) than the original card.  I'm running 10.13.6.  


Enhance Details still fails with colored squares all over the image.  And it takes a long time - on the order of 3 or 4 minutes.  


I have access to a 2017 iMac with a "Radeon Pro 580" graphics card.  It's running 10.13.6 also.   It's Geekbench score is slightly less than my Mac Pro now.  Here's the deal, however.  The iMac runs enhance detail in 30 seconds or so with no squares.  (We can talk later about if I can a significant difference.)


One idea is CPU speed matters a lot.  My Mac Pro is a 2.8 GHz Quad-Core Intel Xeon while the iMac is a 3.8Ghz Intel Core i5.  Whatever the problem, I can't see that Lightroom or ACR are using the GPU at all.  I have 'Use GPU' checked and Adobe "System Info" reports:

Graphics Processor Info: 

Metal: AMD Radeon RX 580


Any ideas how to fix this?  As to Mojave - I saw something that said it requires "Metal 2"  True? 

7 Messages

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122 Points

An update - I disabled Use GPU in ACR, did enhance detail - took 5:36.  Then enabled the GPU, did enhance detail on the same image - took 5:36.  So, I conclude Adobe doesn't use my GPU at all.  No matter what the preferences are.   Major Bummer. 

Champion

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5.8K Messages

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100.4K Points

"So, I conclude Adobe doesn't use my GPU at all. "

Sounds like it.  You can easily verify that by starting Activity Monitor and doing the menu command Window > GPU History.

7 Messages

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122 Points

Yes - that confirms the GPU is NOT being used.Here's what I'm seeing about the GPU under Help>System Info:
glgpu[0].GLVersion="2.1"glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=8192
glgpu[0].GLName="AMD Radeon RX 580 OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon RX 580 OpenGL Engine"
glgpu[0].GLRendererID=16915464

Which seems to say they 'see' it, just refuse to use it. 

Champion

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5.8K Messages

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100.4K Points

"Which seems to say they 'see' it, just refuse to use it."

This could be a Mac OS bug, not a LR bug.  See this discussion: 
https://forums.adobe.com/message/11012837#11012837

7 Messages

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122 Points

Interesting.  The bug is in Mojave but I'm running High Sierra.  Two out of three machines I have access to - all running High Sierra - apparently have the bug but the third, an iMac doesn't.  Entering the Twilight Zone here. 

Employee

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1.7K Messages

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32.4K Points

You would need to update to the latest macOS 10.14.4 to give a try. 

Principal Scientist, Adobe Lightroom

7 Messages

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122 Points

I did update to 10.14.4.  The convert time dropped to 24 seconds.  Now I just need to be convinced it is actually better.  So far, way to subtle for me.  Curious about when to apply it - before sharpening, after?

16 Messages

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222 Points

2 y ago

when I used a Mac Mini (2014) I5proceesor with 16Mb ram it took 4 minutes to process and enhanced detail DNG file.
That same file processed on a MacBook Pro (2018) with a Radeon 560 GPU and 16Mb ram did the same in only 8 seconds!!
I am convinced that a fast GPU makes all the difference.  The folks at Lightroom recommend a dedicated GPU for this process.
george