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8 Messages

 • 

400 Points

Tue, Feb 12, 2019 7:22 PM

Solved

Lightroom/Camera Raw: Enhance Details causes cut out colored squares

I was trying out the new Enhance Details function on Lightroom 8.2, and it is working well on some images, but on other images, it creates the new file, but totally messes it up by cutting out a square in one part of the image, and then other green, blue and magenta squares of the same size are placed randomly in other parts of the image.

This doesn't happen on all files (and it isn't consistent as to which files...two shots taken minutes apart with the same camera and lens, and one it won't process correctly, but the other it will.  If it messes up on a file, it always messes up in the same way if you try again. It doesn't matter whether GPU processing is enabled or not.


Example showing the effect: http://www.jordansteele.com/2019/enhanced.jpg

System Info:


Lightroom Classic version: 8.2 [ 1204643 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.17763
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 4.0 GHz
Built-in memory: 32726.0 MB
Real memory available to Lightroom: 32726.0 MB
Real memory used by Lightroom: 824.8 MB (2.5%)
Virtual memory used by Lightroom: 1044.2 MB
GDI objects count: 765
USER objects count: 2833
Process handles count: 1906
Memory cache size: 117.5MB
Internal Camera Raw version: 11.2 [ 134 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 158MB / 16363MB (0%)
Camera Raw real memory: 158MB / 32726MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 2560x1440, 2) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 2070 (25.21.14.1881)

Responses

1.6K Messages

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20.3K Points

2 years ago

Enhanced Detail will range for doing absolutely nothing visually to producing in best case (according to internal Adobe testing with Siemens Star resolution charts) 30% increase of resolution (NOT increase of pixels!). There is of course a before and after preview and the ideal zoom ratio to examine whether it's worthwhile converting the data to a linear DNG. Bottom line is: YMMV.

As to the issue you reported, can you try with GPU Prefs off?

Author “Color Management for Photographers"

8 Messages

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400 Points

Not sure what the first part has to do with my issue...when it works, it's working very well, but obviously having large portions cut out of my files isn't exactly workable.

As noted, the issue is the same whether the Use Graphics Processor is checked or not.

Adding to the oddity, when opening the converted DNG in Photoshop directly, I still get the cut out square s and colored overlays, but they are in a different location than when viewed in Lightroom, or when round-tripped through Lightroom (viewed in LR and round-tripped through LR show them in the same spots...opening that same DNG in photoshop directly, opens CameraRAW and shows the squares in different locations.)

If I open the original RAW file in CameraRAW and do Enhance Details, I get squares in yet a different location, though when trying to complete the import on that one, I get a photoshop Program Error, and it won't open the enhanced version it just created.

Adobe Administrator

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8.2K Messages

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118K Points

2 years ago

Additionally, does Adobe Camera Raw exhibit the same artifacts as Lightroom on the same file?
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

8 Messages

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400 Points

when opening the converted DNG in Photoshop directly, I still get the cut out square s and colored overlays, but they are in a different location than when viewed in Lightroom, or when round-tripped through Lightroom (viewed in LR and round-tripped through LR show them in the same spots...opening that same DNG in photoshop directly, opens CameraRAW and shows the squares in different locations.)

If I open the original RAW file in CameraRAW and do Enhance Details, I get squares in yet a different location, though when trying to complete the import on that one, I get a photoshop Program Error, and it won't open the enhanced version it just created.

26 Messages

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990 Points

2 years ago

Have same issue with Fuji X-T2... when it works, it is incredible though!

161 Messages

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3.4K Points

I have the X-T2 as well and see exactly zero difference...

1.6K Messages

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20.3K Points

2 years ago

Both running Windows?
I wonder if this might be another display profile issue although it should be consistent one way or the other. Version 2 or 4 ICC display profile?

Author “Color Management for Photographers"

8 Messages

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400 Points

I am not sure what version my display profile is.  How would I determine it?  Mine is a custom profile through i1 Profiler and the i1 DisplayPro colorimeter. But, as you can see by the file attached, it isn't just something that is displayed incorrectly on my computer,

1.6K Messages

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20.3K Points

It's a preference when building the profiles in that software. Doubt that's it but worth checking as V4 profiles and LR don't always get along.

Author “Color Management for Photographers"

1.6K Messages

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20.3K Points

2 years ago

Latest version of Windows? Enhance Details requires macOS 10.13 (or later) or, Windows 10 (Oct 2018 Release)

Author “Color Management for Photographers"

8 Messages

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400 Points

Yes.  System info is in the first post.

16 Messages

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304 Points

2 years ago

I'm seeing similar behavior on MacOS 10.13.6.

19 Messages

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292 Points

2 years ago

This reply was created from a merged topic originally titled Enhanced Details Causes Cut out Multi color squares.

19 Messages

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292 Points

2 years ago

This reply was created from a merged topic originally titled Enhanced Details writes cut out squares over the image.

I just tried enhanced details and LR writes coloured squares over the dng image.  I am running OSX 10.13.6 on a 2012 Mac Pro with 32 GB ram and a 3GB AMD Radeon HD 7950 graphics card.  Here is what the result looks like: 
 

1.6K Messages

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20.3K Points

2 years ago

I can't replicate the issue on my Mac with this .cr2. I did see slight visual differences after conversion but I'm going to upload on my FTP for others to try converting. At least if you still get the same colored squares, we know it's not the type of raw but something on your system. 
http://digitaldog.net/files/cactus.CR2

Author “Color Management for Photographers"

8 Messages

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400 Points

I also have no issues with that .cr2 file.  As I mentioned in my original post, not every file seems to be affected, but it happens with about half of my Fujifilm .RAF files (which seems to be the common thread here).  I haven't seen it on my Sony .ARW files either.  

It's a shame too, as the improvement in Fujifilm when it works properly is quite substantial.

1.6K Messages

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20.3K Points

Probably need to supply Adobe with one of the .RAF files that's doing this. Good to know it isn't happening on all raws (or my .CR2), which perhaps indicates it's the actual original and not something OS related. 

Author “Color Management for Photographers"

1.6K Messages

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20.3K Points

IF you're OK supplying one of the suspect files but are not certain how to get it to Adobe, I'd be happy to do so. 

Author “Color Management for Photographers"

19 Messages

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292 Points

Andrew.  I have tried your file and a Sony arw file and no problem.  Here is the file I used for my test. https://www.dropbox.com/s/aa531eh0dczzs78/--Backyard%20after%20the%20snow-1.RAF?dl=0 . It may take a few minutes to upload to dropbox. 

1.6K Messages

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20.3K Points

I've had no such issues with my ARWs. Either directly from my Sony or ARWs converted upon import to DNG. Nor CR2s. What this appears to be is a hardware issue with older hardware (according to Eric Chen of Adobe). I don't believe it is an OS or file issue as again, I can't replicate this issue on a 2016 MacBook Pro Retina with the latest version of the OS with either of these raws. 
As such, what I recommend for those with issue would be specific details on hardware to provide to Adobe. 

Author “Color Management for Photographers"

19 Messages

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292 Points

2 years ago

I uploaded your photo and LR processes the enhanced version with no color squares. My file was a Fujifilm .raf file. So, my system seems to be working but LR cannot process Fuji X-trans files....Any other suggestions?

5 Messages

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160 Points

2 years ago

Just updated LR to 8.2. I have the latest Win 10 Pro, ie all up to date. But LR8.2 says I need the latest Win version. :-(

546 Messages

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10.7K Points

Hit the Windows key and type "winver".  What's your version?  You need 1809.

4 Messages

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144 Points

2 years ago

I have exactly the same problem. Latest version of Windows, Enhance gives an error, "System Update Required." 

546 Messages

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10.7K Points

Hit the Windows key and type "winver".  What's your version?  You need 1809.

5 Messages

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100 Points

2 years ago

I am getting the same result as David Kennedy on my system at work, which granted, is a rather old late 2009 27" iMac. I will try at home on a newer Mac Mini later today. GPU on or off makes no difference and I get the patchwork of colour squares on my Fujifilm X-Pro2, X-E2 and X-H1 files. I tried it on a few Nikon D750 files and no glitches there - it seems fine. For now here is the Lightroom System Info...

Lightroom Classic version: 8.2 [ 1204643 ]License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 10
Version: 10.13.6 [17G4015]
Application architecture: x64
Logical processor count: 4
Processor speed: 2.6 GHz
Built-in memory: 12,288.0 MB
Real memory available to Lightroom: 12,288.0 MB
Real memory used by Lightroom: 2,437.1 MB (19.8%)
Virtual memory used by Lightroom: 4,599.5 MB
Memory cache size: 61.8MB
Internal Camera Raw version: 11.2 [ 134 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 1825MB / 6143MB (29%)
Camera Raw real memory: 1876MB / 12288MB (15%)
Displays: 1) 2560x1440

Graphics Processor Info: 
OpenGL: ATI Radeon HD 4850 OpenGL Engine

Check OpenGL support: Passed
Vendor: ATI Technologies Inc.
Version: 3.3 ATI-10.4.14
Renderer: ATI Radeon HD 4850 OpenGL Engine
LanguageVersion: 3.30
Total Video Memory: 512 MB


Application folder: /Applications/Adobe Lightroom Classic CC
Library Path: /Users/beau/Pictures/Lightroom/Lightroom Catalog-2.lrcat
Settings Folder: /Users/beau/Library/Application Support/Adobe/Lightroom

Installed Plugins: 
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) ColorChecker Passport
4) Envira
5) Facebook
6) Flickr
7) FUJIFILM Tether Plugin
8) Nikon Tether Plugin
9) ON1 Photo RAW 2018
10) ON1 Resize 2018

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: Built-in Output
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: 12.1x4
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 8192
GL_MAX_TEXTURE_SIZE: 8192
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 8192,8192
GL_RED_BITS: 8
GL_RENDERER: ATI Radeon HD 4850 OpenGL Engine
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 2.1 ATI-10.4.14
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod 

16 Messages

 • 

304 Points

2 years ago

Seems it might be a problem confined to X-Trans files.

I tested with a Nikon .NEF file: the enhancement process worked fine.  Andrew Rodney tested with a Canon .CR2, also fine (see Andrew's earlier posts in this thread.)

I have seen these symptoms with my own Fuji X-Trans XT-1, XT-2, and XT-3 files, and with Adobe's XPro-1 sample file that was linked to in the weblog post by Sharad Mangalick ( https://theblog.adobe.com/enhance-details/).


5 Messages

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100 Points

2 years ago

Yes, it is starting to sound like its more of an X-Trans issue. I also need to test uncompressed since every X-Trans raw I've tried has been lossless compressed.