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16 Messages

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436 Points

Wed, Aug 7, 2019 2:53 AM

Solved

Lightroom/Camera Raw: Cannot merge panorama after updating to 10.14.6

Since upgrading to OS 10.14.6, Lightroom Classic (8.3.1) cannot merge (21 frame) panoramic images. Just sits there forever and does nothing.

Responses

3 Messages

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102 Points

a year ago

Hey Ray, in Activity Monitor, while the Pano is stalled, select Lightroom in the list of processes, then click the little gear icon and choose "Sample". That will generate a process sample showing what Lightroom is doing. Then post it for Adobe. It can help them trace where in the code things are hanging up. Also you can double click Lightroom in Activity Monitor, a window will open, then click on the "open files and ports" tab and there will be a list of every file Lightroom is currently utilizing. Lots of it doesn't matter, but it will also show if there are files open related to caches etc that may be part of the issue.

2 Messages

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70 Points

a year ago

I've the same issue and contact Adobe support, YES, they knew the problems and only told me the support team are working on it. the only thing that I can do now is waiting, such a annoying answer 

2 Messages

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72 Points

a year ago

Just found this and to chime in as well. I to have this issue. I have tried deleting cache, scrubbing Adobe from my Macbook and reinstalling, fresh installing Mojave and Lightoom, trying different cameras and file names, creating a new Lightroom catalog, not allowing GPU acceleration, Changing raw cache size, changing how much ram Adobe can take, changing how Lightroom changes Raw files, Used Raw and JPEG files, Turned off Automatically writing changes to XMPs, turned off develop settings inside metadata, turned off address lookup and face detection (mostly because it says pause and thought it might be trying to do two things at once), tried all kinds of things for creating previews and smart previews (incase it was catching on making the preview for Lightroom). I am sure I have done other things and forgotten them. I spent days so far trying to troubleshoot it. All this didn't seem to make a difference. occasionally, and very randomly, a panorama would finish. But this was very infrequent. Both HDR and Panoramas stall. Yesterday I couldn't get a HDR to finish. 

The only thing that worked was downgrading to High Sierra and an older version of Lightroom using Timemachine. As soon as I reinstalled Mojave though, which I need, and updating Lightroom it stalled again. 

I am running a 2017 Macbook pro 15" 

Lightroom Classic version: 8.4 [ 201908011719-03751b60 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 10
Version: 10.14.6 [18G87]
Application architecture: x64
Logical processor count: 8
Processor speed: 3.1 GHz
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 1,327.7 MB (8.1%)
Virtual memory used by Lightroom: 4,321.7 MB
Memory cache size: 15.3MB
Internal Camera Raw version: 11.4 [ 273 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 489MB / 8191MB (5%)
Camera Raw real memory: 498MB / 16384MB (3%)
Displays: 1) 3360x2100

Graphics Processor Info: 
Metal: AMD Radeon Pro 560

Also had a post up on the forums about it. 
https://forums.adobe.com/message/11202289#11202289

Champion

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5.8K Messages

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102.6K Points

a year ago

For reference, this appears to be the same issue reported on Cloudy: https://feedback.photoshop.com/photoshop_family/topics/merging-dng-images-into-hdr-causes-high-memor...

16 Messages

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436 Points

a year ago

Anyone heard of any updates? I know Adobe will be testing/patching/etc., and that it does take some time. If there is a pre-release beta (once a patch has been applied), I would love to get my hands on it. This is debilitated my workflow.

1 Message

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60 Points

a year ago

I think I can pretty much confirm the above conclusions. I tried to stitch HDR panorama consisting of 30 DNG files of 45MP each, with the below results:

MacBook Pro (Retina, 15-inch, Mid 2015)
macOS Mojave 10.14.6
Lightroom Classic 8.4
Canceled after not even seeing a preview after 3 hours

MacBook Pro (13-inch, Early 2011)
macOS High Sierra 10.13.6
Lightroom Classic 8.4
Didn't exactly time it but it didn't take longer than 20 minutes (preview and stitching to final DNG panorama file)

13 Messages

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240 Points

a year ago

I just ran into this today. I hope the following wrinkles will help isolate this:
  • macOS 10.14.6
  • Panasonic raw files (DMC-G85)
  • 15-image 2D grid, 3 rows of 5 images, not 360.
  • Perspective projection
  • Panorama merge preview displayed as quickly as expected. I liked the preview so I clicked Merge.
  • After clicking Merge, progress bar moves quickly toward halfway and then hangs there forever, or at least I canceled the panorama process after about half an hour.
But later I successfully completed the merge this way:
  • I imported the same images into another existing catalog. Neither catalog is new.
  • It merged in two minutes. Resulting panorama is over 300 megapixels.
  • The catalog where they merged successfully is much smaller than the one where they merged unsuccessfully.
So maybe it's affected by some aspect of the database.

At no point did Lightroom Classic appear to be low on RAM in either case, it was using about 9GB out of 16GB RAM. When the merge hangs, CPU is around 100% on a quad core (400%) CPU.

151 Messages

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1.9K Points

One concern with test. Does the second go round with the same set of frames take advantage of what is in CACHE? How about purging CACHE before trying..

And, as for something in RAM, perhaps a cold boot.

5 Messages

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110 Points

a year ago

This reply was created from a merged topic originally titled Lightroom: Merging DNG images into HDR causes high memory consumption and crash.

Hi,

I noticed memory leaks during in HDR merging. Memory consumption goes so high that app stops responding and has to be killed. Issue is 100% reproducible.

Steps to reproduce:
1. Get 4 set of images for HDR merging (each set containing 3 DNG images, 6000 × 4000 pix, ~30MB)
2. Perform first HDR merge, observe RAM consumption
3. Perform next merge

App stops during third merge on my MacBook Air. I would expect memory to go down after processing the first set.

I can provide the DNG files if needed.



System info...
Lightroom version: 2.4 MAS [ 20190802-0905-45e6444 ] (Aug  2 2019)NGL Version: 1.10.0.4
Operating system: macOS
OS Version: 10.14 [6]
Application architecture: x64
Computer model: MacBookAir8,2 / Intel(R) Core(TM) i5-8210Y CPU @ 1.60GHz
Logical processor count: 4
Processor speed: 1,6 GHz
Built-in memory: 8 192,0 MB
Real memory available to Lightroom: 8 192,0 MB
Real memory used by Lightroom: 226,2 MB (2,7%)
Virtual memory used by Lightroom: 5 444,3 MB
Memory cache size: 580,1 MB
Internal Camera Raw version: 11.4 [ 274 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 3655MB / 4095MB (89%)
Camera Raw real memory: 3652MB / 8192MB (44%)
Displays: 1) 2880x1800

Graphics Processor Info: Metal: Intel(R) UHD Graphics 617

Application folder: /Applications
Settings Folder: /Users/wojtek/Library/Containers/com.adobe.mas.lightroomCC/Data/Library/Application Support/Adobe/Lightroom CC

3 Messages

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92 Points

a year ago

This reply was created from a merged topic originally titled merging HDR and panorama grinds to a halt.

Ever since updating to the latest version of Lightroom Classic, the thermal throttling is insane. Once my computer heats up, it becomes impossible to merge an HDR or panorama. Worked just fine in the previous version of the software. 

8 Messages

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212 Points

a year ago

I am also running into this issue.  I'm working with .raw Nikon files on a construction project I've been documenting for the last 2 years.  Merges that wouldn't have been a problem a month ago are stalling Lightroom, but only Lightroom.  I'm running on a 27" iMac.  I haven't done anything yet to try to solve it other than a cursory look at prefs and finding a couple posts like this to follow.
Lightroom Classic version: 8.4 [ 201908011719-03751b60 ]

License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 10
Version: 10.14.6 [18G87]
Application architecture: x64
Logical processor count: 4
Processor speed: 3.5 GHz
Built-in memory: 24,576.0 MB
Real memory available to Lightroom: 24,576.0 MB
Real memory used by Lightroom: 3,675.1 MB (14.9%)
Virtual memory used by Lightroom: 14,967.5 MB
Memory cache size: 104.4MB
Internal Camera Raw version: 11.4 [ 273 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 8082MB / 12287MB (65%)
Camera Raw real memory: 8101MB / 24576MB (32%)
Displays: 1) 5120x2880, 2) 1920x1200

Graphics Processor Info: 
Metal: AMD Radeon Pro 575



Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Volumes/Lazy Acres 2018/Greg's project/Greg's Project/Greg's Project-2.lrcat
Settings Folder: /Users/todpoirier/Library/Application Support/Adobe/Lightroom

Installed Plugins: 
1) Export to Photomatix Pro
2) Facebook
3) HDR Efex Pro 2
4) ShootProof

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: Built-in Output
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: 12.1x4
CoreImage: true
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GL_ACCUM_BLUE_BITS: 0
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GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon Pro 575 OpenGL Engine
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 2.1 ATI-2.11.20
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3 Messages

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144 Points

a year ago

This reply was created from a merged topic originally titled Panorama merge hanging at about 50% - Lightroom Classic 8.4.

Twice now I've tried a simple 5 image panorama but it keeps hanging at about 50% progress. The preview worked fine. I've left it now for an hour and still hanging
I've not had any problems before? Any suggestions?

I'm running a iMac with Mojave V10.14.6

16 Messages

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436 Points

Hey Jamie, We are all in the same boat. Adobe is aware of the issue and hopefully will be releasing a patch very soon. *fingers crossed*. It’s destroying the work flow of many of us.

3 Messages

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144 Points

Thanks Ray, at least I'm not alone...some comfort taken! I've noticed that it does complete some but not all. The ones its does complete take ages! The example I posted actually did complete, 1hr 30mins later!!

42 Messages

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646 Points

Fingers crossed indeed. This issue is entirely preventing me processing any panorama images on any of the adobe products.

16 Messages

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436 Points

a year ago

BAM! Just created my first 21-stitch Pano from Lightroom in weeks. Thank you! Update did the trick.

2 Messages

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70 Points

a year ago

Wow, finally, it works perfectly fine after the above suggested update of Mac OS, thanks for your kindly help and wish more people who have the same issues can see this post! Thank you so much for your efforts on this. 

19 Messages

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262 Points

a year ago

Am I the only one who feels that (although working) it's still slower than before?

42 Messages

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646 Points

Tbh in my case I think it’s now back to normal.

2 Messages

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72 Points

I can tell you that batch processing a few files a couple of them took way longer than others. I don't know the reason behind it. The files are roughly the same size and number of photos in a pano are the same, but I have had some panos take much longer than others. I figure it will take them another update to even everything out, at least it works again. 

42 Messages

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646 Points

a year ago

57 uncompressed raw file (85MB each) hdr pano just completed. Used 107GBof scratch space during merge (1.1GB output file) which is in line with expectations. Great to have my system back working again.