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7 Messages

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340 Points

Fri, Apr 6, 2018 10:17 PM

Not a problem

Lightroom Mobile: Missing Camera Profile warning on mobile

Until recently I've been using Lightroom CC and established an almost flawless mobile workflow - I set up a collection with some of my favorite adjusted VSCO looks on a sample picture - I could then just copy those develop settings in LR mobile and paste them onto RAWs which I imported on the go with a card reader to my iPad / iPhone. (This was the workaround for not having my develop presets from my PC available in LR mobile).

Now yesterday I upgraded my library to Lightroom Classic CC - and: BANG - In LR mobile I now get errors all over my VSCO look pictures claiming they would be missing the camera profile. The point is: It worked perfectly until I switched my library to Lightroom Classic CC. My mobile workflow I loved now is burning in flames, since I neither can edit any of my already developed pictures in my collections, since pretty much everyone of them has a VSCO look on them, nor can I copy develop settings from my look-samples.

Will this be fixed? How can such a big backlash happen, rendering my whole library pretty much unusable on LR mobile? 

Responses

Champion

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6.1K Messages

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106.1K Points

3 years ago

The warning is new, but the problem of missing profiles is not. Third party camera profiles have never synced to mobile, so they were just silently failing before. Now it's warning you that the result won't be identical to the desktop where your profiles are installed, so you can make an informed decision. 

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

5 Messages

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200 Points

Unfortunately, its more than just a warning. This new update removes the VSCO profile from your photo completely, when you try to edit on mobile. Before it would do no such thing and you could edit freely on mobile, after adding the present on desktop.

Champion

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6.1K Messages

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106.1K Points

Ok, let me just understand... so previously, it silently failed on mobile, so you edited the photo and it looked one way on mobile, then when you opened the photo on desktop, it silently applied the correct profile again, plus your edits that you'd done on mobile, except now they look different to how they did on mobile because the VSCO profile is being applied again now. Is that an improvement over the predictable result now? Or were you simply applying a preset on mobile and guessing what it would look like?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

4 Messages

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112 Points

If I open the the photo after I developed in Lightroom for mobile the profil changed into adobe standard in lightroom classic. I’m really disappointed about that.

4 Messages

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112 Points

Thanks all for the reply of my questions
Best regards
Roland

5 Messages

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200 Points

I was under the impression it wouldn’t fail at all. I’d add the preset on desktop, then make changes to only exposure, contrast, selections etc on my iPad. Again, I’d add the preset on my laptop, open lighroom on my iPad, see that the preset has been added to a photo and the changes have been synced to all my devices, and begin tuning in my iPad.

5 Messages

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200 Points

Do you have any insight on when third party presets/profiles will be supported on mobile? My entire workflow depends on it — I rather not go back to a laptop.

Champion

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6.1K Messages

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106.1K Points

I can't share timings I'm afraid, but Adobe staff have publicly said it's a high priority.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

5 Messages

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200 Points

All I needed to hear, thank you!!!

1 Message

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62 Points

-Imported to CC via Desktop, synced successful
- Go to use iPad to Edit
—why does my Lightroom for iPad show missing profile warnings (that you CANT proceed through) on my .NEF Z6 images BUT those profiles are successfully on my phone.

*Desktop CC files have profiles and retained data
*iPhone CC files have profiles and retained data
*iPad PRO -> Profile Missing UGH

Yes all my iOS’s and Adobe programs are up to date. What am I missing I’m going nuts

Champion

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492 Messages

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9K Points

I realised that I had a similar problem last week, in my case the camera-matching profiles were OK on my iPad, but missing on my iPhone for most (but not all) of the current and historical cameras. As I've had this problem before (I don't know what causes it, and probably nor do Adobe), I've determined that deleting the LR app from the iDevice then reinstalling it usually corrects the problem. Not an ideal solution, and no guarantee that it will work for you, but it might prevent you going nuts! If you decide to try that, make sure that any images imported into the iPad have already completed sync to the cloud (deleting the app will delete all locally-held data).

5 Messages

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102 Points

@Victoria_Bampton_Lightroom_Queen 

its November 15 of 2020 and it still happens.with iPhone pictures non the less

the informed decision is to stop renting defective software and buy good software like affinity.

at 30 dollars a month for three years makes me regret it all.  

i

Champion

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6.1K Messages

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106.1K Points

@Ryokeken It appears that you've only just joined. What kind of problem are you having?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

5 Messages

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200 Points

3 years ago

Same here, Mow. This update has completely uprooted my workflow, which was the same as yours.

4 Messages

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112 Points

3 years ago

This reply was created from a merged topic originally titled Camera profile created with ColorChecker is missing.



The problem is that I edit images with a profile assigned, which was created with ColorChecker. When I open the image in Lightroom for mobile iPad, he does not find the profile and just knows the Adobe standard profile.

Champion

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3.3K Messages

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58.1K Points

Nothing has changed. You never could edit images on the iPad with a custom profile without losing that profile. The only difference is that now you are warned about that.

Johan W. Elzenga,

http://www.johanfoto.com

1 Message

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60 Points

3 years ago

Just want to chime in and add my voice here - also having the same problem, and the workflow I've been using (basic/quick edits on my desktop, finishing touches on my iPad during my train commute to/from work, and then exporting on my desktop) is broken, since it resets the profiles whenever I touch an already-edited photo on my tablet.

Oddly, I have ONE single profile from my desktop (160S - F from VSCO 7) that is somehow available in the profiles tab on my iPad, but no others.

8 Messages

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154 Points

3 years ago

And I'll add my vote too - Adobe, please add support for custom profiles to the mobile version!
And I'm not sure that this has been happening all along. I've edited many photos with custom profiles on my phone, without the profile changing when I looked at the image back in Lightroom Classic.

1 Message

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62 Points

3 years ago

Agreed- this is the ONE feature I need most from Mobile CC. Without it, it makes this app useless to me as I have my presets built for how I like to process my images. What's the point of being mobile if I have to rebuild it every time ....

Adobe you are so innovative- PLEASE add / fix this. This would make your programs my default choice! (Due to the inability to save presets, I'm using Darkroom on my iPhone and iPad to speed up my workflow / post processing.)

Champion

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6.1K Messages

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106.1K Points

3 years ago

As of today's releases, you can now sync camera-specific profiles to your mobile devices. The trick is to install the Lightroom CC desktop apps and import the profiles, which will then sync up to the cloud, making them available on your mobile devices. Lightroom Classic does NOT sync these profiles up to the cloud on its own.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

7 Messages

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340 Points

Wow, this is exciting news. Glad to see you guys react on my feedback! I will test this out as soon as possible and let you now if any problems or questions to the implementation of the profile-synchronization persist.

4 Messages

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92 Points

Will Adobe include this feature in Lightroom Classic CC as well? Or is this a step to force people to use Lightroom CC?

163 Messages

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2.7K Points

 You can have both installed.

Champion

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6.1K Messages

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106.1K Points

Since Adobe announced they won't be adding new sync functionality to LR Classic, it seems unlikely they'll add syncing profiles/presets. I did a tutorial that might help you though: How do I sync my Lightroom Classic profiles & presets to the Lightroom CC mobile apps?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

4 Messages

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92 Points

That is an announcement I’ve missed. Bad and disappointing news. Killing Lightroom Classic is a fatal decision.

Champion

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6.1K Messages

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106.1K Points

Oh no, not killing it. Just diverging. LR Classic is focusing on the traditional desktop based workflow, where it excels, and LRCC is focusing on a cloud-native workflow. There's more blurb here: https://www.lightroomqueen.com/the-future-of-lightroom/

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

4 Messages

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92 Points

Diverging? If Adobe stops including new sync funtionality they kill Lightroom Classic, and that is of course the way they want to go. I mean, why would Adobe make Lightroom a less usable software if they wanted people to use it? The next step is to stop developing Lightroom Classic.

A modern workflow includes syncing. If Lightroom Classic cannot sync, the workflow dies. With it dies Lightroom Classic. It is really sad.

Champion

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6.1K Messages

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106.1K Points

You'd be amazed how many people don't want to sync, and for those who do, LRCC will (in time) become a much better tool for that job. It's very early days yet though, so it's still lacking features that many long-time Lightroom users rely upon, so we're slightly in limbo at the moment until it catches up.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

4 Messages

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92 Points

Adobe has made a decision not to add new sync functionality to Lightroom Classic. It is their decision. They can change it, but of course they won't. Lightroom Classic is not a priority for Adobe. Everybody can see that with that announcement.

Lightroom Classic is my working tool as we speak. It ain't helping me a bit to know that Lightroom CC may be a better software in the future. Saying that there is a huge number of people that don't want to sync is rather lame. If Adobe wanted to they could continue updating sync functionality in Lightroom Classic, but they don't. They are killing that software. You don't have to pretend they're not.

Champion

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2.3K Messages

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37.9K Points

Victoria I followed your procedure to sync camera profiles to LR Mobile for Android, but no success!

https://www.lightroomqueen.com/sync-presets-profiles-lightroom-classic-mobile/

I can see the camera profiles and image files in LR CC Desktop, but keep getting the Missing: 'PROFILE NAME' error message. My Samsung NotePro 12.2 Android tablet shows 'Synced and Backed up' status.

This is on a brand new Windows 10 system running latest OS version 1803. Any help is appreciated–Thank you!

Champion

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2.3K Messages

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37.9K Points

Victoria I followed your procedure to sync camera profiles to LR Mobile for Android, but no success!

https://www.lightroomqueen.com/sync-presets-profiles-lightroom-classic-mobile/

I can see the camera profiles and image files in LR CC Desktop, but keep getting the Missing: 'PROFILE NAME' error message. My Samsung NotePro 12.2 Android tablet shows 'Synced and Backed up' status.

This is on a brand new Windows 10 system running latest OS version 1803. Any help is appreciated–Thank you!

Champion

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6.1K Messages

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106.1K Points

Ok, let's narrow it down to where they're getting lost. If you visit the web interface and go to edit one of the photos there, is the profile available?  And is the profile available for that same photo in CC desktop?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Champion

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2.3K Messages

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37.9K Points

Using the Web interface https://lightroom.adobe.com/ the profiles show a yellow triangle with ! symbol and the rollover text says "This profile is missing." The profiles are working properly in LR CC Desktop v2.0.2.

I updated LR CC for Android on my Samsung NotePro 12.2 tablet to the latest version 4.3 on the Google Play Store. The tablet now shows LR CC at v4.1R2 under 'About Lightroom CC,' but the profiles still show as missing on my tablet and the Web interface. I tried signing out and rebooting both the tablet, but the issue persists!

My tablet is running Android v5.0.2 (Jelly Bean), which is supposed to be compatible with LR CC Mobile 4.x so I don't understand why v4.3 isn't loading. 

All of these image files were originally synced to the cloud using LR Classic on my older Windows 7 system. I synced some new image files using LR Classic 8.0 on my Windows 10 system and the profiles still show as missing.....very frustrating!

Champion

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6.1K Messages

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106.1K Points

I don't think 4.3 is the latest anyway. The fact they're not in the cloud likely means CC desktop hasn't finished syncing. 4.0 was the October release.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Champion

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2.3K Messages

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37.9K Points

It looks like Google Play Store is incorrectly showing LR CC as version 4.3 so v4.1R2 is the latest version.

Both LR CC Desktop on Windows 10 and LR CC Mobile on Android are showing as 'Synced and Backed up' when clicking on the cloud icon. LR CC Web in FireFox browser shows 'No web activity' when clicking on the cloud icon.
I have tried signing out and rebooting both the Windows 10 system and Android tablet with no change. Forgot to add that syncing is not paused.

Champion

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6.1K Messages

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106.1K Points

Ok, we can take Android out of the equation for now, and just focus on sync from desktop to cloud. Are the missing profiles available in the Profile panel on the desktop? 

And where did the profiles come from? Which profiles?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Champion

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2.3K Messages

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37.9K Points

LR CC Desktop on the Windows 10 system shows all of the camera profiles and they are working properly. These are dcp camera profiles created using X-Rite's Colorchecker Passport software and some Adobe profiles that have been modified using the Adobe DNG Profile Editor (DPE). They are installed in my user folder, which contains 243 camera profiles (18.6 MB).

C:\Users\Todd\AppData\Roaming\Adobe\CameraRaw\CameraProfiles

I tried uninstalling both LR CC Desktop on the Windows 10 system and LR CC Mobile for Android on the Samsung Note Pro 12.2 WiFi (SM-P900) and deleted preferences, data cache, and image files. I reinstalled LR CC Desktop v2.0.2 and manually added the camera profiles using 'Import Profiles & Presets' with the Internet disconnected. Next I reconnected the Internet and synced the image files originally uploaded to the cloud using LR Classic. Everything works fine as already mentioned including the camera profiles. Next I reinstalled LR CC Mobile v4.1R2 on the tablet and all the image files synced properly, but I'm still get the missing profile error message.

I can't believe I'm the only one having this problem....is anyone else?

Champion

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6.1K Messages

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106.1K Points

CC wouldn't be looking in that users location, so we can exclude that. When you import them into CC, they get placed in the Lightroom Library.lrlibrary file with the rest of your cloud data and should get synced up to the cloud from there.

So the profiles are now available in the web interface, but not yet on mobile?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Champion

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2.3K Messages

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37.9K Points

On my Windows 10 system there is no Library.lrlibrary file.
The camera profiles are only showing as NOT missing in LR CC Desktop. The LR CC Mobile on Android and Lightroom CC Web apps both show the custom profiles as missing.

Champion

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2.3K Messages

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37.9K Points

Finally after much trial & error I got the user custom camera profiles to work in both LR CC Web and Android Mobile apps. I removed ALL of the image files previously synced to the Cloud with LR Classic and LR CC Desktop and uninstalled and reinstalled both LR CC Desktop on Windows 10 and LR CC Mobile on the tablet. I also manually removed all remaining LR CC data and cache files and folders leftover after the uninstall to insure a clean reinstall. I'm not sure this is necessary, but my first attempt at an uninstall/reinstall didn't fix the issue.

It's still far from perfect! When switching to the develop panel in both LR CC Mobile for Android, and the Web app it takes about 5 seconds before the image can be adjusted (Loading Editing Tools message and spinning icon). However, LR CC Desktop is pretty speedy on my new i7-8700K six-core processor Windows 10 system! I won't being doing any image editing on the tablet or Web so not a big issue. Initially it appeared that the display profile for my wide gamut monitor wasn't being applied with over-saturated color rendering observed in the LR CC Desktop, Tablet, and Web ' Edit' mode. After working a while in all four apps (Classic, CC Desktop, Mobile, and Web) it magically started rendering perfect color! Strange, but at least now I can sync my LR Classic image files to the Cloud with proper color management. Thanks for your help Victoria!

Champion

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6.1K Messages

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106.1K Points

For reference, the Lightroom Library.lrlibrary Windows equivalent is C: \ Users \ [your username] \ AppData \ Local \ Adobe \ Lightroom CC \ Data \

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Champion

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2.3K Messages

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37.9K Points

After we discussed this I found the folder location and the camera profiles were there, but not visible on the CC Web or tablet app. My guess is it was due to a conflict using LR CC 2015 to sync image files to the cloud and then using LR CC Desktop without migrating the catalog. Don't know, but I can tell you it made my head hurt trying to figure out all of the possible data synchronization conflicts!

1 Message

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60 Points

2 years ago

You can do better adobe :(

4 Messages

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96 Points

2 years ago

After months of waiting, it looks like adding custom user profiles (or importing the ones created in LR CC) in LR CC mobile is still broken? Editing a raw photo synced in LR mobile still alerts "Missing Profile" to a photo that isn't available on the mobile device. Seems like an easy fix, allow importing custom profiles in the tab.

Any update Adobe? Also where is PS for the iPad?

Champion

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6.1K Messages

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106.1K Points

I've just reported the missing profile warning with some standard Adobe profiles too, so I do suspect mobile isn't downloading properly.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

24 Messages

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582 Points

Is this still occurring? I have noticed that Lightroom CC is no longer syncing my user profiles to Lightroom mobile or web.

Champion

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6.1K Messages

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106.1K Points

I deleted the mobile app and reinstalled and it's been perfect ever since. But it sounds like yours is in the opposite direction, with them not uploading from the desktop?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

24 Messages

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582 Points

I followed the recommendation in another forum to delete all synced data from within Lightroom Classic CC. This process worked and my custom profiles are again being synced to the cloud. The unfortunate downside is that all of my synced collections in Lightroom Classic CC were emptied. I should have "un-synced" those collections before deleting the synced data.

4 Messages

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96 Points

Finally got some time to test again. Followed Jeff's recommendation to delete all synced data from within Lightroom Classic. Still I have no custom profiles or "develop profiles" are being synced.

Also trying the browser version for LR Classic:LR And its missing the missing custom profiles or "develop profiles".

Also confirmed missing profiles on Lightroom for iPad (4.3.0 3AF9D1).

Note to Adobe: standard profiles such as "Adobe", "B&W", "Vintage" are synced but not the custom ones I created.

24 Messages

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582 Points

Craig, after deleting synced data, you must use the new Lightroom desktop application to sync those profiles. It wasn't clear if you did that step.

4 Messages

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96 Points

Trying, but I don't see how in the new LR desktop to sync profiles. Going to look to see if I can find the other thread you mentioned.

Jeff, I'm having no luck. I deleted all synced data, again. Added a photo with a custom profile. Still missing. Is there a tab or preference somewhere?

Champion

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2.3K Messages

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37.9K Points

Please try the excellent instructions at the below link to sync your LR Classic Develop presets and Camera Profiles to the Lightroom CC ecosystem, which has been renamed simply 'Lightroom.'

https://www.lightroomqueen.com/sync-presets-profiles-lightroom-classic-mobile/

24 Messages

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582 Points

Craig, Sorry I didn't see your last question. The instructions Todd linked to should get it working for you. The critical step is the File->Import Profiles within the new Lightroom desktop app. In theory, it should also sync a custom profile if used in a synced photo, but I'm not sure that always works.

4 Messages

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96 Points

Its working.

I got some of my custom picture profiles working. Its strange how they are all there in ACR, but not available in Lightroom. Some of my ACR profiles are LUTS (cube) and some are XMP files. I got to figure this out.

But nevertheless you guys got it working. Thank you so very much.

94 Messages

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1.8K Points

a year ago

To me, this problem is still not solved. I have tried third party profiles from several suppliers. Some work, and some don't. The profiles that sync properly are of the more simple, non camera specific type (Prolost and TCP). These get automatically organized in their own folders in LR Classic and CC. 

The profiles that won't sync includes camera profiles (VSCO and RNI). In LR Classic and CC they are not organized in their own folders. The color profiles are just stored in the Profiles folder, and the B&W profiles are located in the Legacy folder. In my mobile app the Legacy folder don't even exists. 

I don't know if this is just a coincidence, but it seems that the sync problems are connected to the camera profiles in some way. I love these profiles very much, so I really hope it exists a solution that will work for me too!

Champion

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6.1K Messages

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106.1K Points

This is a different issue from the original post

Please reference the new conversation here: Lightroom iOS: Legacy profiles unavailable for selection

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

1 Message

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60 Points

a year ago

I'm really struggling with this currently. I use Adobe Standard on my desktop in CC and on my iPhone it works flawlessly.  If I open the iPad app it gives me this same warning saying the camera profile is missing and that it will be converted to Adobe Standard V2 which is horrible in comparison and drastically cools my WB making anything I try to tweak on my iPad not consistent with any of my other photos.  I have no idea why it's working fine on my iPhone but the iPad mobile lightroom doesn't support Adobe Standard.  Is there a way to sync that to my mobile iPad app? It's obviously not a custom profile so I'm at a loss as to what to do here.  

20 Messages

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426 Points

a year ago

Still happens, and not with custom profiles, but with built in camera matching ones. Sony RX100 VII camera matching profiles are not synced from desktop LR and LR Classic to mobile. Time to fix it, Adobe!

8 Messages

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132 Points

9 months ago

I can't believe it's been 2 years since first reported and this issue is still present. 
Personally, I have 2 problems with Camera Profiles:
1) the Camera Profile of my Hasselblad X1D shows as missing in mobile apps when the files have been imported via the desktop app. The most annoying part about this is there's a big popup appearing when editing every single photo and I have to press continue on each and every single one. Terrible! 
2) some Camera Profiles just don't show in my mobile apps, but they do in the Mac desktop app. They are created from LUTs into ACR and work fine in LR Classic. 

Champion

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3.3K Messages

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58.1K Points

First you say 'the desktop app', but later you say 'work fine in LR Classic'. Camera profiles do not get synced automatically from Lightroom Classic (or Camera Raw) to the mobile apps. You have to do this by adding them to Lightroom desktop manually.

Johan W. Elzenga,

http://www.johanfoto.com

8 Messages

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132 Points

Read it again. Everything I've written is correct. The topic is about LR CC so the deaktop app corresponds to this.
I've mentioned LR Classic for information - all profiles work fine there. I have imported them into LR CC and they appear in LR CC desktop app. They don't appear in LR mobile iOS apps.

8 Messages

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132 Points

Blame Adobe for this stupid naming strategy. Misunderstandings are totally normal.

Champion

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3.3K Messages

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58.1K Points

If this is about Lightroom desktop, then adding that it works in Lightroom Classic is not only irrelevant, it suggests that you may be confused about the two versions. I use custom profiles made with LUTs as well, and they sync fine to my mobile apps.

Johan W. Elzenga,

http://www.johanfoto.com

8 Messages

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132 Points

Your posts are not helping in any way. Are you just bored right now and wonder where to post just for the sake of it? 
From all I've written in my first post, you grabbed and stick with only the last word. Too bad I can't edit it, so you can sleep tight. If you can help in any way, go ahead and respond. If not, just don't.

These are bugs and problems, present in the app Lightroom (cc/mobile), not Lightroom Classic (!), for 2 years now and haven't been fixed. Any response from Adobe would be appreciated. 

Champion

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3.3K Messages

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58.1K Points

Did you try some of the suggestions in earlier answers, like uninstalling and reinstalling the mobile app? BTW, which version of the mobile app are you using?

Johan W. Elzenga,

http://www.johanfoto.com

Champion

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2.3K Messages

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37.9K Points

I also use LUT based XMP camera profiles and they sync with no issues from Windows 10 LR Desktop 3.2.1 app to LR Mobile for Android 5.2.2 on my Samsung Note Pro 12.2 tablet running Android OS 5.0.2.

Champion

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3.3K Messages

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58.1K Points

Same for me on MacOSCatalina and iPhone and iPad. I understand the frustration of people who do have issues, but it’s very difficult (if not impossible) for Adobe to fix a bug if that bug cannot be reproduced. 
One thing to check might be to go to lightroom.adobe.com and login. See if those profiles made it to the cloud or not. If they did, then uninstalling and reinstalling Lightroom Mobile may help. If they did not, then uninstalling and reinstalling (also delete the local library cache) Lightroom desktop will allow you to install those profiles again. Maybe they’ll sync this time.

Johan W. Elzenga,

http://www.johanfoto.com

8 Messages

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132 Points

Johan, first of all, sorry if I was harsh in my last response. 

All the user camera profiles appear in the web version at lightroom.adobe.com 
I did a reinstall of the app on my iPhone and iPad (all latest FW) and before that even cleared the cache. The custom user profiles still don't appear (actually 2 of them appear on both desktop and mobile). It's strange that now even in the desktop app I don't see most of my custom profiles. Only the 2 mentioned above. Even if I import them again (the xmp files) and LR says they are successfully imported, I don't see them anywhere. 

And regarding my other issue - it is strange, but in one album photos with my X1D are fine and the camera profile appears as Matrix (which as I understand is a code for the default Hasselblad camera profile) and the annoying popup doesn't appear.
On other photos in other albums however (only for X1D RAWs), it appears. The error is "Missing Profile. The profile "Camera Standard" that was applied to this photo isn't available on this device and will be changed if you continue editing. To edit the image and keep "Camera Standard" please open and edit the photo on the device you originally edited this photo on."
Is there a way to cancel this notification/popup? Even if I get very slightly different colour I don't want to be constantly bugged about it on every photo I try to edit... 

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No, unfortunately there is no option to just cancel all these warning popups.

Johan W. Elzenga,

http://www.johanfoto.com

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I just assigned the Camera Standard profile to a Hasselblad X1D .3FR raw file in LR Classic and added it to a synced collection. The profile shows in LR Desktop and LR Web app, but not on my Android tablet. I'm also getting the 'Missing Profile' popup saying it isn't available the same as StefanT.

I created three DNG file copies of the .3FR file and assigned Adobe Standard, Matrix, and Embedded profiles. They show the correct profile in all LR apps (Classic, Desktop, Mobile for Android, and Web) except for the original raw file assigned Camera Standard as stated above. Clearly there is an issue with the Camera Standard profile that prevents it from being used in the Mobile app. You can download Hasselblad X1D raw files at this link for test purposes. Johan, please see if you can duplicate the issue.

https://www.dpreview.com/sample-galleries/4234210046/hasselblad-x1d-sample-gallery/1000336344

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Yes, I can reproduce this! Now we're getting somewhere. So this must be a very specific problem of Hasselblad .3FR files and the Camera Standard profile.

Johan W. Elzenga,

http://www.johanfoto.com

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I have changed the status back to 'In progress' and sent an alert to Rikk, so the team will pick this up.

Johan W. Elzenga,

http://www.johanfoto.com

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Thanks Johan. As an FYI I created a custom LUT based camera profile and assigned it to a Hasselblad X1D DNG file copy. It shows up and is applied in all four apps (Classic, Desktop, Mobile for Android, and Web). So I can't duplicate that issue.

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When you create a custom profile, you have the option to include the current camera profile. Did you choose and include 'Camera Standard'? That might be what's doing it.

Johan W. Elzenga,

http://www.johanfoto.com

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Sorry for any confusion. The LUT based profile works with no issues in all four LR apps.
I selected 'Camera Profile' and 'Basic' and used Adobe Standard along with -50 Highlights and +50 Shadows. From inside LR Desktop I used 'Import Profiles & Presets to import the new camera profile. It appears under 'User Profiles' in all four apps and can be selected with no issues. StefanT mentioned custom profiles were not showing in LR Mobile for iOS, but I can't duplicate that using LR Mobile for Android.

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Thank you both for the help and time. 
I have now noticed that these particular custom profiles are only showing when editing some photos, but not others. How is this possible? 

Here's screenshot from a RAW made with Sony a7r2 where only 2 profiles are displayed:


And here's one of a X1D-50C RAW where all profiles appear:



In third example with a RAW drone photo of Mavic 2 Pro only 1 profile appears:


Only 2 profiles appear also when editing RAW files from these cameras:
5D Mark III
GoPro 7 Black
Sony a7r3
Sony RX100M6

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It's getting muddier again. I have a Sony A7R III myself and I have never seen this problem with that camera.

Johan W. Elzenga,

http://www.johanfoto.com

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For the profiles not showing where did you get the LUTs and how did use them to create the XMP profiles. Apparently something in that process makes them incompatible with other camera models.

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Todd Shaner, I've made the profiles in ACR by adding the LUTs .cube files in the Save New Profile dialogue (I uncheck everything in the "Settings to include" and uncheck Look Table so only Color Lookup Table is selected. Then I import the new .xmp file into LR.

I now did this with a new LUT and it's all fine. The profile immediately transferred to my iPhone app. I guess I will try again recreating all the profiles from the LUTs. 

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I've recreated all my custom profiles (27) with the same LUTs, reimported them (before that I deleted all the old ones which only appeared when editing a X1D RAW file) and now they synced and appear everywhere - on all types of cameras RAW, on mobile, desktop, etc. Don't know what was the problem, perhaps some kind of a bug. The good thing is that it's all fixed now and hopefully I won't have to do that procedure again in the future. 

Now, let's hope Adobe's team will quickly fix the other bug with the X1D's camera standard profile. 

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Good to hear. You can open the XMP files using any text editor and examine the settings to see what's different about them compared to the new ones. If the issue reappears post the camera profile to a file sharing site and I'll take a look at it.

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Is there a fix/workaround for the X1D camera profile issue? I can see "Camera Standard" on my desktop in both Lightroom Classic & Lightroom - as well as on the web (lightroom.adobe.com), but if I use the iPad or iPhone app, I get the warning and lose the profile once I start editing there. Is there a way to export this profile and re-import it as a user one (as a workaround)? I've tried: deleting my iOS versions of Lightroom + unsyncing and deleting all of my files. My user profiles are successfully propagating across Lightroom on all devices. Only the X1D profile is kaput.

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No fix yet, but perhaps in the next update.

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A big new update landed today, but unfortunately the problem isn't fixed.

And it's about time Adobe gives us the option to set a graphic file as a watermark, not only move the menu to the export options... 

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Yes, am thankful for the major updates and appreciate that I can edit my photos across (almost) all of my devices. I've grown to love editing on the iPad Pro and it'd be great to edit my X1D photos there as well. Unfortunately, the Adobe profiles don't do a good job of interpreting the X1D raw file. If there were a workaround where I could export the X1D camera profiles as user profiles, it would be much appreciated.

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8 months ago

Adding my voice to the issue. Please fix this bug, Adobe :( 


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Did you try syncing the profile(s) using LR Desktop as outlined at the below link?

https://www.lightroomqueen.com/sync-presets-profiles-lightroom-classic-mobile/

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I don’t use cloudy...

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Antoine, that's the only way to make your profiles and presets available in the LR Desktop, Mobile and Web ecosystem. It's not likely Adobe will make changes to LR Classic to eliminate that requirement.
Currently I only use LR Desktop for test purposes, but I do use LR Mobile and Web apps for sharing LR Classic synced collections.

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Thanks for the explanation, Todd, I appreciate it.

I’ll just leave it be. I’m sick of encountering bugs “by design”, reporting bugs and not seeing them solved, suggesting improvements, reporting UI errors, ... and not see ANY improvement. It’s just not worth the energy. I’m thinking of not renewing my subscription when it ends.

By the way, On1 has announced 360! I’ll have a look at their approach!