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3 Messages

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90 Points

Sun, Jan 6, 2013 8:39 PM

In progress

Lightroom: Leica Monochrom dng filed not shown as thumbnail form SD card - casually no repeatability

Lr4.3 and Leica Monochrome DNG files
- Mac Book pro (late 2008)
- OS: Last update Snow Lion
- RAM : 8 Gb

As I try to import pictures form sd card I cannot see thumbnail but only grey imagine with "dng" written in.
Please note that all pictures are in the same folder in Sd Card,
After import I can see them
But if I check for the second time to see the pictures before importing (still in the SD) some photo are clear! and Others remain only as grey dng logo!! Without any logical ratio one photo is not shown and after it is shown!!
After import alla photo could be seen....
No rules aven in mistakes make impossible to me to investigate.
Thanks.
marcello

Responses

Official Solution

Employee

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474 Messages

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10.7K Points

8 years ago

Hi Marcello,

We are able to reproduce this problem, and have entered the issue into our bug database. Thanks for letting us know!

-Ben

Adobe Administrator

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14.9K Messages

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285.7K Points

8 years ago

Is this the issue you are seeing? http://feedback.photoshop.com/photosh...

Sr. Product Manager, Adobe Digital Imaging

3 Messages

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90 Points

8 years ago

No thanks, my issue consist in not viewing the thumbnail coming from my SD in "importing section" of LR4.
Those pictures have been taken by Leica Monochrom.
But sometimes some those picture could be seen..no rules...
Thanks.
Marcello

Adobe Administrator

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14.9K Messages

 • 

285.7K Points

OK. Team is tracking down that camera to try and repro.

Sr. Product Manager, Adobe Digital Imaging

3 Messages

 • 

90 Points

8 years ago

Thanks, and do you have prediction of time for solution?
Please also note that If you stop and restart LR4 in the same situation ( without any change) you could find some pictures that before were without thumbnails now with thumbnails and others that before showed thumbnails without.
There is no logical repeatability of this issue at all. So you can't understand why.
Thanks .
MARCELLO