michael_karchner's profile

96 Messages

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1.4K Points

Thu, Nov 19, 2020 2:29 AM

15

Lightroom Classic: Please Support EOS R5 *.HIF Import

Adobe get with the program.  I tried importing *.HIF files today from my EOS R5 and Lightroom Classic doesn't even show them in the import window.  They can't be imported.  I can import iPhone *.HEIF files but not from the EOS R5.  Adobe's lack of support for import and export of *.HEIF files is pathetic

Responses

Adobe Administrator

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1.2K Messages

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20.2K Points

8 m ago

"Lack of Support EOS R5 *.HIF Import"

Did you mean to say, ".HEIF?"

187 Messages

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4K Points

8 m ago

Support for HIF is very important, Rick, because every new Canon cam has it.

Important for LR, ACR and PS.

Adobe Administrator

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10.7K Messages

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142.1K Points

8 m ago

Moving to Camera Raw and converting to a feature request. 

1 Message

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60 Points

7 m ago

Yes, agree with the other requestors,

we need to have Adobe to recognize and read the Canon R5 Heif ! 

Thanks to get this going and adapted fast in Adobe Lr.

Thomas 

1 Message

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70 Points

6 m ago

I support the above requesters: I'm working with a Canon R5 camera as well and would like to use HEIF files in combination with Lightroom Classic. There are thousands of photographers out there waiting for a solution for this from Adobe. 

I might say that we are paying enough for your software to expect some decent support in this.

Erik 

1 Message

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62 Points

6 m ago

There is nothing I can do with the .hif files from Sony a7siii. This is pathetic. 

Adobe Administrator

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10.7K Messages

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142.1K Points

5 m ago

I would highly recommend hitting the upvote button on the top post (Left side). This feature request only has two votes in three months. 

Just as an FYI - and as told in many other threads. ETAs and Updates are not given until a feature is released. 

96 Messages

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1.4K Points

5 m ago

Well Adobe just released the latest version of Lightroom and now it 9 months with no HIF support for Canon R5 and R6.  Maybe we'll get it next year.

7 Messages

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110 Points

4 m ago

They don't take these issues seriously. 
They don't consider them from the photographer's point of view.
Just like eos r eosrp.Camera profiles??? No, they don't exist.
(._.)/ |___|

4 Messages

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90 Points

3 m ago

This is an unbelievable situation.  Mostly I can't believe that no-one from Adobe or anywhere seems to have understood the problem.  I think the story with HIF files is this ...

The R5 and R6 normally generate CR3 and jpeg files.  Adobe has support for these.  HIF files are ONLY generated when you have High Dynamic Range HDR turned on in the camera.  HIF files are therefore a more complex file containing several different exposures, and therefore are 'special' and specific to these or some Canon cameras.  You can't import them into anything other than Canon's Digital Photo Professional 4 (DPP) because the HIF format is either proprietary or still unknown to software manufacturers like Adobe.  The lack of understanding of this by Adobe shown in this thread is shocking, and the apparent inability or unwillingness of Canon in not talking to Adobe when they created the format is equally incomprehensible.

If I am right then the only current solution is to either: a) turn HDR off on the camera, or b) use DPP to import and pre-process your HDR shots.

(edited)

2 Messages

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70 Points

3 m ago

Adobe takes their sweet little time to support file formats, we were WAITING MONTHS to even get .CR3 RAW file support.  We have a fantastic feature in the Canon R5 and R6 of 10 bit .HEIC files but can't view, edit or print them to see the benefits.  Why does it always take Adobe Lightroom soooooooo long to update their software?!?!?!?  This isn't good enough Adobe, customers are waiting!

228 Messages

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2.3K Points

3 m ago

So Canon decides, for no good reason that I can see, to invent their own HEIF format, but Adobe is the bad guy? This is exactly why I dumped Canon in 2017, they are greedy and monopolistic, and have been the photography bad guys for quite a while. Thank you Metabones for allowing me to change to Sony!! Their HEIF format works in Lightroom!

(edited)

8 Messages

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164 Points

3 m ago

Yes! I know this. The Canon RAW is real raw format. It is a complete dump of what comes out of the sensor. Sony makes a tiff format ARW file, and that is not a real raw file and has never been. The CRW, CR2 and CR3 are widely described although Canon legally has the right to the file format. All software producers can "hack" the Canon format and do it. 

1 Message

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60 Points

2 m ago

i actually found 1 way only to import it to LR,

you will need an iPad or an iPhone,

fisrt import all the HIF photos to the iPad or iPhone, then open the photos, Then you press share button in Photos App, then you choose LR, (maximum 50 photos per import), 

then it will give a message says "successfully imported"

then press lunch LR, 

and you will see it there, 

after that make an album for the photos in LR and add them, 

then let LR sync it to adobe account, 

after that open it in you desktop or mac at LR, give time to sync,

and you got your images as HIF in LR,

----

or you can simply convert it :) 

i use snap converter in Mac OS system, available in App Store