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michael_tikh's profile
michael_tikh
100 Points

7 Messages

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130 Points

Thu, Jul 16, 2020 9:30 PM

Answered

Lightroom Classic: No x3f support

Bought a Sigma DP2 Merrill, which creates raw files as "X3F." According to this guide, they should be supported: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

I'm unable to import the files into any Adobe program so far, tried with latest Lightroom Classic, Lightroom CC, and Lightroom web. All of them give an "Error - Unsupported File Type" on import.

In this thread, it looks like other users are also facing a similar problem: https://community.adobe.com/t5/lightroom-classic/how-to-import-x3f-file-into-lightroom/m-p/11099769?page=2

You can download a sample file here: https://drive.google.com/file/d/1jkP4ePEz4mEt1qt7bQckacalsgRh44vs/view?usp=sharing . It works with Sigma's app (Sigma Photo Pro), so it is not corrupt, but can't be used by Adobe.

Question

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Updated 

7 months ago

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Official Solution

John_R_Ellis

Champion

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5.6K Messages

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98.1K Points

7 months ago

LR and Camera raw support the Sigma DP2 but not the Sigma DP2 Merrill, which is a different camera:
https://www.dpreview.com/reviews/sigmadp2
https://www.dpreview.com/products/sigma/compacts/sigma_dp2m
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

0

miguel_hortiguela

61 Messages

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868 Points

7 months ago

Hi Michael:

I'm not familiar with Signa files, but do you convert them to DNGs on the way in?

Miguel

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0

michael_tikh

7 Messages

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130 Points

7 months ago

Hi Miguel, unfortunately that operation is not supported either. I get the same error trying to convert them to DNG in both Lightroom and using Camera Raw

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andrew_rodney

2K Messages

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23.9K Points

I downloaded that image and cannot open it either getting the same error. 
Are there any options on that camera for how it creates such a data file? The document you've uploaded has not be opened first in the Sigma Photo Pro software? 

Author “Color Management for Photographers"

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7 months ago

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brian_pierce_jwvp6x8d2p1yl

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1.4K Points

7 months ago

I assume the DP2 Merrill is a later carient of the DP2 - it seems that it is not supported.

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andrew_rodney

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23.9K Points

The DP2 is listed as supported on the URL first posted. 

Author “Color Management for Photographers"

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7 months ago

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andrew_rodney

2K Messages

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23.9K Points

I was able to open this in ON1 Photo Raw. What's ODD is it has the icon after download from this product. Michael, do you have that product and did you happen to try using it? 
I can try other non Adobe raw converters too. It's odd it doesn't open since we are told it's supported. 

Author “Color Management for Photographers"

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7 months ago

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andrew_rodney

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23.9K Points

RawDigger can't open this raw either:
Cannot open file /Users/thedigitaldog/Desktop/DP2M0282.on1: Unsupported file format or not RAW file
So it's not just Adobe.....

Author “Color Management for Photographers"

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7 months ago

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michael_tikh

7 Messages

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130 Points

Brian, that might actually explain it if x3f files from the DP2 Merrill are treated differently from the ones in DP2. That would be too bad if Adobe has no support, but looks like that's the case.

Andrew, thanks for the suggestion! I haven't tried ON1, but might have to switch to that instead of lightroom if it can work with them. The Sigma Photo Pro app is okay, but can only convert the files to TIF / JPG and has a pretty poor interface.

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7 months ago

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andrew_rodney

2K Messages

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23.9K Points

It's really ODD that On1 2019 can open it, but not Adobe or RawDigger. 
Iridient Develop can also open this document. 
I am at a loss how some  products can open it, other's can't especially since Adobe states they can. 
How old is this camera? 

Author “Color Management for Photographers"

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7 months ago

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michael_tikh

7 Messages

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130 Points

It's not TOO surprising, it's an older, niche camera from 2012, but takes some great photos. Don't know much about the technicals, but supposedly part of the quality is from a completely different sensor than the ones most cameras use, which also saves photos differently: https://www.sharkandpalm.com/camera-reviews/2017/8/17/sigma-dp2-merrill-point-and-shoot-digital-camera-review

Unfortunately, doesn't look like ON1 supports it either. The files can open, but it processes them with an odd green tint and lots of noise. Will open them in SPP and convert them to TIF for other editors.

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7 months ago

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andrew_rodney

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23.9K Points

Something is goofy. Adobe says it's supported. One app opened it, two did not yet you say this is an older camera. I suspect it's this ”saving” that's mucking things up.

Author “Color Management for Photographers"

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7 months ago

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