22 Messages
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596 Points
Wed, Nov 7, 2018 3:51 AM
Lightroom CC 2.0/Photoshop CC 2019: Adobe licensing checks are far too aggressive
It seems that the new late 2018 software (latest releases) have a more stringent activation/licensing check system. I updated apps on a laptop on Saturday, then on Sunday – while out in the field (ie poor or no internet) – was given an activation error when trying to launch *any* of the Adobe software. Seems the 30 day grace period is either abandoned, or not functional.
Let hope that Adobe can treat their paying customers with more respect than this, and that it is in fact a bug.
I'm not the only one noticing this issue:
https://diglloyd.com/blog/2018/20181104_0930-AdobeLicensing-times-out-incorrectly.html

Let hope that Adobe can treat their paying customers with more respect than this, and that it is in fact a bug.
I'm not the only one noticing this issue:
https://diglloyd.com/blog/2018/20181104_0930-AdobeLicensing-times-out-incorrectly.html
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dmeephd
294 Messages
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4.5K Points
2 years ago
I work all night, I work all day
To pay the bills I have to pay
Ain't it sad
And still there never seems to be
A single penny left for me
That's too bad
In my dreams I have a plan
If I got me a wealthy man
I wouldn't have to work at all
I'd fool around and have a ball
Money, money, money
Must be funny
In the rich man's world
Money, money, money
Always sunny
In the rich man's world
Aha, aha
All the things I could do
If I had a little money
It's a rich man's world
A man like that is hard to find
But I can't get him off my mind
Ain't it sad
And if he happens to be free
I bet he wouldn't fancy me
That's too bad
So I must leave, I'll have to go
To Las Vegas or Monaco
And win a fortune in a game
My life will never be the same
Money, money, money
Must be funny
In the rich man's world
Money, money, money
Always sunny
In the rich man's world
Aha, aha
All the things I could do
If I had a little money
It's a rich man's world
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dmeephd
294 Messages
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4.5K Points
2 years ago
But when you're talking about Adobe, it is oh so true...
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lumigraphics
1K Messages
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17.1K Points
2 years ago
0
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dmeephd
294 Messages
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4.5K Points
2 years ago
1
Rikk
Adobe Administrator
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9.1K Messages
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126.8K Points
2 years ago
Let's see if we can get to the bottom of this. When you installed the Apps on Saturday, did you open each and allow it to connect to the internet or was the first time you opened them on Sunday.
It would be helpful to know step-by-step how you installed and activated each product in question.
Quality Engineering - Customer Advocacy
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JeffreyTranberry
Adobe Administrator
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15.8K Messages
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295K Points
2 years ago
Workaround here: https://helpx.adobe.com/download-install/kb/cannot-verify-subscription-offline-mode.html
Would be possible to get logs from you to see if you're seeing something similar? https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html you can email me a link (cc files or dropbox) to my adobe email jtranber at adobe dot com.
Sr. Product Manager, Adobe Digital Imaging
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rubenarturo
13 Messages
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374 Points
2 years ago
I am shooting in a remote location. Most of the time there is NOT Internet connection. I can work with Photoshop, Audition, Illustrator or InDesign without issues. With Lightroom I need to connect every two days online to verify as CC Member. It suppose I can work for a month without a connection. Sometimes I am in a hurry and I can't work. What's wrong with Lightroom?
1
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dmeephd
294 Messages
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4.5K Points
2 years ago
Or it's simply pure greed. God stone the crows if a user was able to have Lightroom for free for 48 hours. Adobe might be forced into insolvency.
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