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anette_storo_dahl's profile

5 Messages

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110 Points

Fri, Dec 9, 2016 11:15 AM

Lightroom 5.7: Problems opening .SRW on Windows 10

I am trying to open my .SRW fils in Lr 5.7.1 but get the message File not imported using unsupported color mode. I have the same problem when trying to open the images in Elements 12. The PC is new and using WIN 10. .JPG's is working as before, but the raw's will not import or open. Anyone who have has an ides of what I can do to fix this?

Responses

87 Messages

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1.6K Points

4 years ago

Which camera exactly?

5 Messages

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110 Points

4 years ago

It's an Samsung NX 1.

Employee

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629 Messages

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11.5K Points

Hi Anette, 

Can you please post a sample NX 1 .SRW raw file for us to examine?  Or, you can send it to me at madmanchan@gmail.com

Thank you.
Eric Chan

Camera Raw Engineer

5 Messages

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110 Points

I'll send you an image today. I am not able to downliad into this thread


Adobe Administrator

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15.9K Messages

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295.3K Points

You can also send a URL to Creative Cloud or Dropbox sharing service.

Sr. Product Manager, Adobe Digital Imaging

5 Messages

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110 Points

I have trouble e-mailing you a photo. The size is too big. I can only sed 35 mg and the image is 44mb

5 Messages

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110 Points

Sendt now by Dropbox.


1 Message

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60 Points

Hello, I ́ve the same problem, for some reason I can ́t open my photos with the srw extension on my PC.
Can anyone help me with this ?
I can use the dng converter but I lost the quality and the 1 photo with 21 megas convert to a 11 megas, I lose to much quality converting the photo.

Champion

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1.3K Messages

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20.2K Points

There is no difference in quality when using the DNGconverter, provided you don't use the 'lossy' options which produce files with (much) smaller size.
https://forums.adobe.com/thread/1030798