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Adobe Photoshop Family

75 Messages

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1.4K Points

Sat, Aug 20, 2016 11:02 PM

Solved

Camera Raw/Lightroom: Image previews and thumbnails look tiled or broken on Windows

When using CR in either Photoshop or Lightroom the develop window sometimes displays several portions of the photo in random places when I adjust the sliders in HSL. Sometimes portions of the image show up in the Histogram window instead of the histogram. If I keep moving the sliders sometimes it goes away & the develop window & histogram window return to normal. It also does a similar thing when I toggle the before/after buttons at the bottom right of the window. It just started this; it didn't start right after the last update or right after the Windows 10 Anniversary update. I'll insert a couple screenshots:
UPDATE: problem found: it was the new Nvidia driver update 372.54 that caused the problem. I rolled back the driver to the previous version 368.81: problem solved! 

Responses

Official Solution

Adobe Administrator

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8.1K Messages

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117.2K Points

4 years ago

nVidia is reporting a fix on today's release: http://us.download.nvidia.com/Windows/376.09/376.09-win10-win8-win7-desktop-release-notes.pdf   See page 14 "[375.86, GeForce GTX 960] Tearing, checkerboard corruption occurs in Adobe
Lightroom. [1842089]"  

Give it a spin and let us know how it is working for you. 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

5 Messages

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152 Points

Looks fixed, on first view.

7 Messages

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182 Points

So far so good, haven't used it in real anger yet.

7 Messages

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182 Points

Can confirm the new Nvidia driver produces a stable system, a good few days heavy use without issue. Now to wait for a fix for white-balance dropper accuracy on a 4K/UHD screen...

13 Messages

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256 Points

I'm still getting tiling when using the Camera Raw Filter in a PSD.

Champion

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5.1K Messages

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92.7K Points

Raymond, please do Help > System Info and copy and paste the info here.

Champion

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1.6K Messages

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24.7K Points

4 years ago

Good of you to come back to post the solution. 

Adobe Administrator

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14.8K Messages

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285.4K Points

4 years ago

Sr. Product Manager, Adobe Digital Imaging

3 Messages

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92 Points

4 years ago

This reply was created from a merged topic originally titled Block rearrangement graphics error in develop mode.

In develop mode, I'm having the image intermittently flash between accurately showing the image and then randomly rearranging of blocks of the image. It resolves itself instantly when I start adjusting another slider - it's just a bit odd and hadn't noticed it in earlier versions of LR. I'm wondering if it's a graphics processing deficiency on the part of my old graphics card... I'm running an i7-4790k water cooled CPU so thinking it's not CPU related.If anyone has seen similar symptoms, I'd be interested to hear of a solution. thanks

 

4 Messages

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132 Points

4 years ago

This reply was created from a merged topic originally titled Lightroom: Mosaic/tiled image appears when you edit a JPEG with on Use Graphics P....

mosaic appears when you edit a JPEG with on Use Graphics Processor (((

13 Messages

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256 Points

4 years ago

This reply was created from a merged topic originally titled Camera Raw: Scrambled preview graphics glitch (Windows).

I get a graphics glitch when I use the adjustment brush, less frequently using global adjustments. The glitch occurs much more frequently when using the ACR filter in PS. The reproducability of the glitch is inconsistent, however.

You can see that it fragments the image within the view space and the histogram. The glitch actively shifts the image around as the brush or slider is moved. Glitching occurs regardless of having GPU selected in settings.

 

i7 4770k
32gb RAM
1070gtx v.372.54
Win10 v.1607
All Adobe apps up-to-date.

8 Messages

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152 Points

4 years ago

This reply was created from a merged topic originally titled Lightroom: Redraw (driver) problem with LG G5 raw (Windows).

Hi,

sometimes I had some problems with the LG G5 RAWs.

It looks so in LR:



Just compara the small preview what is wrong. ;)


Best,
Rafal

248 Messages

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4.1K Points

4 years ago

I'm not sure I'd call this solved.  We have found a work around.  

2 Messages

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82 Points

4 years ago

This reply was created from a merged topic originally titled Bug from lightroom 6.7.

Hi to all,

I've recently update lightroom to version 6.7. From that point l.r. has started to "brake up" my photos in the develop module so it's impossibile to work, every time I change one setting, photo brake up in more parts, like a puzzle.
Can anyone help me? Do I must return back to previous version?
Thanks, and sorry for may english
Lollo

4 Messages

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132 Points

Go back to the old Nvidia driver 368.81 & the problem will be gone.

75 Messages

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1.4K Points

4 years ago

Nvidia has another new driver as of 10-19-16 which is 375.57 & it's worse! It also causes problems with Windows Mail & maybe much more because I immediately rolled back the driver to the last good one 368.81 from July 2016. Again I will notify Nvidia (for the 3rd time) that their new driver still has bugs.

13 Messages

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256 Points

4 years ago

I now think it's Adobe's fault for not creating an update to account for nVidia's new drivers, rather than vice-versa. Adobe hasn't released an update on this issue, or in general, while nVidia has released a few with little change in the behavior of the glitch. This leads me to believe that nVidia released a driver update with new functionality that Adobe has yet to accommodate.

75 Messages

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1.4K Points

4 years ago

I never thought to look at it from that perspective, you could be right.

2 Messages

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82 Points

4 years ago

This reply was created from a merged topic originally titled Camera Raw Issue: Editing photo using sliders causes glitch to have parts of the ....

After opening several images into Camera Raw 9.7 for
Photoshop (doesn’t happen in Lightroom), making any adjustments to an image
causes a segment of the image to appear over the histogram. 
Sometimes it will rectify its self and others it
will overlay several times. This can be seen in the image below.

Although this doesn't affect the actual
adjustments, there is clearly a problem with the latest version of Camera Raw
as this didn’t happen before.

Photoshop V2015.5
Camera Raw V9.7

21 Messages

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232 Points

4 years ago

This reply was created from a merged topic originally titled Photoshop CC 2017 - display problems.

For some time I have such problems.


Blur I did. Such errors occur in Photoshop and CameRaw.

Such errors are only displayed. Just click anything and the repairs. The image is still displayed correctly (OK).

System Win 10, graphic nVidia GeForce 970. Drivers already twice updated.

What may be the problem?

Champion

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5.1K Messages

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92.7K Points

If unchecking the option Preferences > Performance > Use Graphics Processor doesn't work (as was suggested in the unmerged topic), then see this help article: https://helpx.adobe.com/lightroom/kb/rollback-driver-nvidia-issue.html

21 Messages

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232 Points

I installed drivers 368.81.
The issue still exists.
Please help.

Adobe Administrator

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109 Messages

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2.9K Points

4 years ago

Hi all,

I'm investigating NVIDIA's latest driver release and was wondering if any of you could update to v375.95 (current as of 11.17.2016) and see if you're getting any tiling with that driver?

Please let me know.

Thanks,
Melissa