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Adobe Photoshop Family

3 Messages

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80 Points

Mon, Jun 4, 2018 1:23 PM

Camera Raw/DNG: DNG working and then not working

Have converted RAW files to DNG and the photos have arrived in my chosen folder, however when I go to open them, DNG converter pops up again. Am I doing something wrong?

Responses

Adobe Administrator

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9.2K Messages

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127.8K Points

3 years ago

Is the DNG Converter opening or are you seeing the Camera Raw dialog?  Any possibility you could get a screenshot for us?
Adobe Photography Products

Quality Engineering - Customer Advocacy

3 Messages

 • 

80 Points

3 years ago

Hey Rikk, the dng goes through its process, the thumnails are then placed in the pictures folder adterwards, the problem occurs when I then click on any of the thumbnails to preview them & that is when the dng converter pops up again as if I want to convert again,. Not able to send a screenshot as at work.