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Adobe Photoshop Family

Adobe Administrator

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109 Messages

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2.9K Points

Wed, Jul 19, 2017 4:52 AM

Camera Raw 9.12/DNG 9.12 are now available

We are happy to announce the release of Camera Raw 9.12 and DNG Converter 9.12!

To update Camera Raw, either choose Help > Updates within a Camera Raw compatible application, or click "Update" from within the Creative Cloud desktop application.
 
Update Details

Responses

6 Messages

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110 Points

3 years ago

Hello, Photoshop is still not opening RAW files from my Nikon 7500.

111 Messages

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2.3K Points

Please verify you have Camera Raw 9.12. You can check by using the Photshop CC menu > About Plugins > Camera Raw.... Or you can also check in the Camera Raw preferences dialog box. Check the version displayed.

6 Messages

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110 Points

Yes, it says Adobe Photoshop Camera Raw Version 9.12.0.784.

111 Messages

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2.3K Points

Can you provide a sample of one of your D7500 files?

111 Messages

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2.3K Points

Also, were your NEF files modified by some other software after they came off the camera?

6 Messages

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110 Points

No, they are straight from the camera. Yes, i can provide a sample - how would you like me to send it?

6 Messages

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110 Points

By the way, i'm using CC 2015, doing everything exactly the same way i have been with images from my D5000 for several years now.

111 Messages

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2.3K Points

Please post a link where I can download them. Often folks use Dropbox or similar services to do this. If you don't want to put the link on the forum, you can E-mail it to me at dfranzen@adobe.com. Thanks!

6 Messages

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110 Points

I sent an email through Dropbox

111 Messages

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2.3K Points

Hi Gary,

I got your file, and unfortunately I cannot read it either. I used exiftool to dig into the file's metadata and found that the Exif software tag said "Nikon Transfer 1.4 M," and I suspect that is the cause of the problem.

Please try copying the NEF files off of your camera's memory card directly without using Nikon Transfer. For example, just using the Finder (mac OS) or File Explorer (Windows) to copy them.

Thanks,
David

p.s. It's possible that this tool might fix the files, but I haven't tested it: http://owl.phy.queensu.ca/~phil/exiftool/fix_corrupted_nef.html

The page does not yet list the D7500 as a camera it can fix, but perhaps it will in the future. 

6 Messages

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110 Points

Hi David,

Yes that does seem to be the issue. For the files still on the card, i can simply copy all of them again.  Not a big deal, but Previews also cannot read the new NEF files (while it can open the older ones).

Unfortunately, i'd deleted several hundred images off my card. I tried the tool in your link on my downloaded files, but it can't do D7500 NEF.

Thanks for your help.

10 Messages

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184 Points

3 years ago

Camera RAW 9.12 crashes on my system when opening RAW files from Bridge on Win10 64bit needs task manager to kill the process. Rolling back to 9.10 solves the problem so definitely introduced with 9.12. 

111 Messages

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2.3K Points

John,

If you turn off GPU Acceleration in the camera raw preferences, does it still crash? Also, can you send me the System Information report from Photoshop for your machine?

Thanks,
David

10 Messages

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184 Points

Will do but I'm currently using the restored image from before the update. I'll run the 9.12 update again tomorrow.

13 Messages

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256 Points

Did you restore a Windows backup image, or is there a different way to revert back to 9.10? I'm getting a crash every 5-10min using camera raw after the new update. I'm not really able to see what causes it to happen as it suddenly turns the screen white whenever it crashes, but I think it tends to occur when I select the transform tool tab.

10 Messages

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184 Points

Mine was slightly different Raymond as it crashed immediately on opening a raw file. But yes I restored a Windows backup image (I use Macrium).

Just to update this it looks as though updating the graphics card drivers might have solved it. I have a Radeon R9 200 series - updating to the latest version from the AMD site (version 17.4.4) lets me open RAW files with ACR 9.12. I previously have version 16.6 (I think) installed and that worked fine withthe previous version.

Hopefully I'm good but any recurrence I'll post back.

John

57 Messages

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1.2K Points

10 Messages

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184 Points

Looks like the same issue but so far the drivers from AMD have worked for me even with OpenCL turned on.

5 Messages

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112 Points

I just updated to a new Camera Raw via Adobe Cloud and I am experiencing bad issues with it too. As soon as I lunch Camera Raw filter in PS my iMac freezes. It has never happened to me before.  A friend of mine also a photographer is experiencing similar issues. His iMac doesn't freeze but the CR does or the brush disappears or the image is coming up slow and in blocks. 
I wish there was a way to get rid of the new update. 

1 Message

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10 Points

3 years ago

Thank you Melissa. I came here to post that I believe the lens profile for the Sony 12-24 G lens is not correctly compensating for falloff.

I believe the profile is compensating for what is already being adjusted in the Sony in-camera RAW profile adjustments. For this reason, your new profile appears to be lightening the corners by 2/3 or more of a stop beyond what is correct.

Can you check this and verify that the profile that Adobe created DID have the Sony in-camera profile included?  You would probably need to update the camera FW and also make sure that the in-camera profile is turned on.

Thanks,

---M

381 Messages

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7.6K Points

Hi Michael,

Sony raw files only write correction data for lateral chromatic aberration. The external lens profile Adobe provides corrects for distortion and vignetting. In-camera JPEGs can have all three corrections baked in as long as the camera has the lens corrections setting enabled.

In our tests the vignette corrections from the external profile for the 12-24mm were a bit under corrected, but not enough to make a large difference.

Perhaps you are comparing in-camera JPEGs to ARW files with the lens profile applied?

If you have some examples of ARW images that are overcorrected (preferably flat field images, though real-world images would also be helpful), please upload them and I will investigate. You can use a service like DropBox or similar.

Regards,

- Chris

3 Messages

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112 Points

3 years ago

Crazy things happening when using 9.12.1 on my co-worker's machine. 
It was fine before the 9.12.1 update. 

Opening the image in photoshop shows actual colors.


Particulars on his system:


Any help would be appreciated!

44 Messages

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1.1K Points

3 years ago

Hello!

Please see some of the questions and suggestions in your other thread, here:
https://forums.adobe.com/thread/2388755

3 Messages

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112 Points

3 years ago

Thanks! Disabling the GPU did the trick!

57 Messages

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1.2K Points

Like "throw the baby out with the bathwater" ?!?
GPU acceleration has a purpose! So, simply disabling acceleration features, because other software developers didn't do their job, is imho silly...
Adobe should FIX buggy software; not just ask paying (!) customers to disable part of their hardware in order to get the software working...