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6 Messages

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782 Points

Tue, Jun 16, 2020 4:44 PM

Closed

Not planned

Camera Raw 12.3: How to revert UI to older version, one with vertical filmstrip?

after updating photoshop , when i opened it for the first time there was option to use camera raw as it is (vertical film) or to change it to new UI (with new look and horizontal filmstrip ), i just clicked new UI to see how it looks , i thought if i dont like it i will just go back to using older UI but there is no option to select older UI , i contacted adobe but person who was helping me just suggested that i should install older version of camera raw or ask for help from this forum , i found it bit frustrating that if there was simple option to choose new UI so why not give option to revert back to older UI with newly updated software. maybe its bug or adobe forcing people to use new UI even if they dont like it

Responses

Official Solution

Adobe Administrator

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15.4K Messages

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291.4K Points

5 months ago

If you want to refer to 12.2.1, you can do so here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html#12_x

Sr. Product Manager, Adobe Digital Imaging

15 Messages

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980 Points

Jeffrey thanks for that. It still doesn't fix the ACR incompatibility with the new Bridge. I don't know what you guys are thinking changing the ACR UI so drastically. Rule one don't fix what isn't broken. Okay allow people to have the film strip horizontally but to completely change the UI in the process is stupid. This new UI is no different than every horribly un-intuitive designed internet webpage were it is impossible to navigate logically. What appears to be happening is the iOS design unit bringing in UI design intended for smart devices not for power users. Didn't anyone test this before release? How can the user having to scroll up and down to switch between adjustment panels seem like a good idea? The old UI was completely self contained in one window now you have floating tools outside the main window and scroll bars. Seriously does that make any sense?

9 Messages

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542 Points

Thank you Jeffrey for pointing out the way to revert to old version.
But another topic was merged with this one. 
The other topic explained that the new UI doesn't improve at all the user experience, nor efficiency.
That was the main point. So the take away shoud be, make this new design optional or develop an update with the older UI and withe the new HSL local adjustment in it.
(but not just the link to the old version)

33 Messages

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300 Points

Pathetic.
That is the the 'official' response? An attitude that basically says; we don't give a rats arse what users think.....

Digging your own graves Adobe!!

33 Messages

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300 Points

Pointless reverting back when the camera I have needs the NEWEST version to open the ARW files!!!

62 Messages

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2.1K Points

When will you be address this mess Jeffrey or will you put it on the backburner and hope users will just adapt the the new version?

46 Messages

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1.5K Points

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging 

Please confirm that Adobe will be (atleast) giving the option to Revert to the old User Interface with in the next update for Adobe Camera RAW. Can you please also provide a ballpark date we can expect to be able to upgrade. 

Thank you in advance. 

1.8K Messages

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21.5K Points

When was the last time an Adobe employee told you, outside an NDA, what Adobe would be proving in a future release of ANY Adobe product. 
You can ask of course. Don't be too upset if you don't get an answer. 

Author “Color Management for Photographers"

46 Messages

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1.5K Points

It's not too much of a high expectation. 

5 Messages

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206 Points

Thank you so much! ACR is again usable. Alas, if Adobe desided new awful UI stays forever, we're stuck with no updated for a long time. 

62 Messages

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2.1K Points

Jeffrey, why are you defending the UI when most hate it? You are a senior Adobe employee and seems like you are not listening to what your customers want! Instead you ban anyone who questions the apple cart!

88 Messages

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2.9K Points

My question to Jeffrey as well.  

Official Solution

Adobe Administrator

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8.5K Messages

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121.6K Points

4 months ago

Thank you for continuing to provide valuable feedback on the recent UI changes in Adobe Camera Raw 12.3. For some customers these changes have disrupted existing workflows, particularly for in-process projects. To mitigate these issues we have offered a roll back to version 12.2.1 so that you can continue your current projects under the old UI.

Adobe updated the Camera Raw user interface for several reasons. The new design supports commonly-requested features, such as a horizontal filmstrip, a Crop tool consistent with the Photoshop and Lightroom crop models, and the ability to see multiple edit panels simultaneously. The new design is also intended to accommodate several new image editing features that we have in the works.

At this time, Adobe is not planning to revert the UI to the 12.2.1 state nor are there plans to offer both interfaces as an option in the future. That said, we are determined to fix bugs and improve workflows within the new user interface. Please continue to provide feedback on bugs (items not working as designed) and feature requests (changing items from their as designed behavior to a new behavior). Each individual item warrants its own new thread where we can hone the request with your information and commentary and others can provide pinpoint feedback.

In a forum like this it is often easy to lose sight of the self-selecting bias that can result making it appear as if 'everyone in the world’ is complaining. Remember, those for whom the UI has caused little or no difficulty have little incentive to appear and post here.

Lastly, it is most important to respect others opinions, behave civilly and stay focused on providing quality feedback.
 Adobe Photography Products

Quality Engineering - Customer Advocacy

Champion

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3.1K Messages

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56.7K Points

5 months ago

Click and hold on the film strip icon in the lower left corner. That will give you a contextual menu with the choice for vertical or horizontal film strip.

Johan W. Elzenga,

http://www.johanfoto.com

6 Messages

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782 Points

yes this only changes position to vertical , doesnt change whole UI to way it used to look.

9 Messages

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542 Points

Yes, not just the vertical film strio. We prefer the old UI. 
 

5 Messages

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600 Points

I reverted back to Camera Raw 11.4.1. Much better! Adobe must have used a new trainee to change the layout of ACR, worst update in the history of ACR!

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

1 Message

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62 Points

I also reverted. Version 12 was a total disaster for all the reasons everyone here has mentioned.

1.8K Messages

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21.5K Points

Version 12 was a total disaster for all the reasons everyone here has mentioned

Expect for those who love the new GUI (and yes, super easy to cherry pick those too). 

Author “Color Management for Photographers"

62 Messages

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2.1K Points

Only a minority like it.

9 Messages

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542 Points

Only a minority like it.
Not the real top daily users.

6 Messages

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366 Points

I am a daily user and I hate it. More buttons to click further away, just to achieve the same thing

4 Messages

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138 Points

I agree with the majority here. I miss being able to save to a Database rather than .xmp sidecar for one issue. Then there are the other comments which I agree with. I guess I'm just used to the old Camera Raw GUI. I tried the new one. But honestly, the 11.4 Ver suits me just fine.

1.8K Messages

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21.5K Points

The old database is indeed now gone. But its functionality differs from XMP sidecar files according to this:
https://helpx.adobe.com/camera-raw/us...

Author “Color Management for Photographers"

4 Messages

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138 Points

I read the article. And yes, they do differ. But what I wanted to do was eliminate the .xmp sidecar files as I find them intrusive and clutter the folder. Having the data stored inside the .CR2 file was simple and easy. No matter where the file went. We all learn to not always improving is in a positive direction.

1.8K Messages

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21.5K Points

Adobe treats proprietary raws as read only. So you can't eliminate sidecar files unless you move to Lightroom where this can be stored in a real database (the catalog). Or you can convert to DNG which will allow everything to be stored inside the container. 
I don't like Sidecar files either. I use DNG; everything and more is stored inside that container. Even a rendered JPEG of the current edits that could be extracted. Yes, bigger document to backup; I don't care. That takes place automatically while I sleep. 
You want all the data in one place; DNG is the answer for raws. 

Author “Color Management for Photographers"

Champion

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2.2K Messages

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37.4K Points

So the original Camera Raw Database has been eliminated?  What happens to users who were previously using the Camera Raw Database option and not XMP data? Does the ACR 12.3 update automatically create XMP files for all images in the current Camera Raw Database? That's a scary thought especially if it doesn't!

In Lightroom XMP does not include Virtual Copies, Stacks, Develop History, Pick Flags, Collections, saved Books, Slideshows, Web Galleries, Print Collections, Published Collections, and settings inside your Keywords. Some of these are supported in Bridge so where is that information stored?

1.8K Messages

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21.5K Points

So the original Camera Raw Database has been eliminated?  

Yes it's gone:

The option to choose Camera Raw database to save image settings is deprecated. Image settings are now stored in XMP sidecar files or within DNGs. You can view the DNG settings under File Handling in Camera Raw Preferences.

AFAIK, that database was not the same as sidecar files by a long shot. So you must still create them for proprietary raws. 

Correct, LR's XMP doesn't include those listed items, they live in the database (catalog); another reason to either stick with ONE catalog. 
I often save out Virtual Copies I want as actual documents as DNGs (Lightroom Export). Now it's an actual data file, not stored in the catalog. 

Author “Color Management for Photographers"

Champion

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2.2K Messages

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37.4K Points

I don't do a lot of editing in ACR/Bridge so can't see if new DNG files were actually created automatically by the ACR 12.3 update. It sounds like you had Automatically Write Changes to XMP files set so you may not be able to tell either.

Can any else here who was using the Camera Raw Database option tell us your experience concerning automatic creation of XMP files during the 12.3 update?

1K Messages

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16.8K Points

One thing to take note of- if you have a profile that is auto-assigned to a RAW file, ACR will display the edited settings but those are NOT saved in a sidecar unless you click the three little dots on the right side and export the settings to XMP. Bridge will not show Edited in Camera RAW and your settings will not be preserved if you move the files.

Champion

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2.2K Messages

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37.4K Points

So you're saying 12.3 has moved the camera raw develop settings settings to XMP, but doesn't have the capability to "automatically" update XMP with new edits? I'm pretty sure the previous Camera Raw Database option did that automatically so this is a huge step backward....or am I missing something?

1K Messages

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16.8K Points

Its been bugged.

767 Messages

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10.3K Points

Caught a picture of the bug

Champion

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783 Messages

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13.6K Points

Somebody else beat you to it Dave

767 Messages

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10.3K Points

I remember that one! Similar event at Los Alamos about the same time. The computer was still there [at Los Alamos]  the last time I visited, a museum piece four stories high with a cooling building the same size.

767 Messages

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10.3K Points

Grace Hopper retired as an Admiral, having been allowed to stay in service into her later years; she was part of the Rickover Navy days...

Champion

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783 Messages

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13.6K Points

The cool thing is Grace Hopper became a "Rear Admiral" and had a guided missile destroyer the USS Hopper named after her.  Quite an impressive person.  

Champion

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783 Messages

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13.6K Points

She also had a ship named after her, the USS Hopper, a guided missile destroyer.

Champion

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2.2K Messages

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37.4K Points

OK, bug nostalgia aside can anyone answer my question above?

4 Messages

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138 Points

I am of the opinion @Todd that the XMP works fine still. It's just that the database option is not an option anymore.

1.8K Messages

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21.5K Points

Exactly.

Author “Color Management for Photographers"

Champion

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2.2K Messages

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37.4K Points

OK, thanks.

Champion

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3.1K Messages

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56.7K Points

5 months ago

BTW, I don’t think that the dialog gave you a choice between the old and new interface. It just explained the new interface, because AFAIK there is no choice. If you do not want the new interface at all, then you shouldn’t update to 12.3 at all.

Johan W. Elzenga,

http://www.johanfoto.com

6 Messages

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782 Points

well it for sure did give option to keep using old UI or select new UI even with updated software.

Champion

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3.1K Messages

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56.7K Points

Well, I can’t verify that, but I doubt it. AFAIK, the new version only comes with the new UI.

Johan W. Elzenga,

http://www.johanfoto.com

9 Messages

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542 Points

Another topic was merged with the current one. 
We want the whole old UI reverted back.
This new UI is unusable when doing radial filter adjusment. Very backward update.

22 Messages

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988 Points

Just updated this morning. It certainly did give the choice of new UI or keeping the old, along with the note that you can change it back later in Preferences. I, too, went ahead, believing the dialog box's statement I could revert to old UI in Preferences... But there is no such option to revert to old UI. I spent a couple of hours fumbling around trying to find my old reliable tools, now disguised under non-intuitive drop-down menus. This really sucks big time!

8 Messages

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454 Points

I really want to see that screen again because it definitely did give me the impression there was a simple revert option in preferences, like you get in Facebook or Twitter when they're trying a new design. So infuriating to find that the only option appears to be where you want the film strip and how often you want to click arrow tabs, rather than actually editing an image.

Champion

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3.1K Messages

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56.7K Points

Here's the official blog: https://blogs.adobe.com/jkost/2020/06/acrv12-3.html
It starts with the new interface, and there is no suggestion that there would be a choice between new and old. I could only find a Chinese screenshot of the message. I don't read Chinese so maybe I'm wrong, but it does look like a choice in film strip position only. Both suggest the new interface (notice the downward triangle to open a tab).



Johan W. Elzenga,

http://www.johanfoto.com

22 Messages

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988 Points

Johan, I studied this screen when doing the install, the English version, read and re-read it to be certain that my choice was reversible and the  stated option to revert to old UI was very clear. It explicitly labeled the two options  "New UI" and old/previous UI ... it would make no sense to offer two filmstrip positions when it is easily moved in the new UI.

Champion

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3.1K Messages

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56.7K Points

I found an English version. I agree the message is confusing, but if you read what is written below the two layouts it becomes clearer. The dialog shows two layouts of the new interface. Those two layouts do not only have a different position of the film strip (and ratings in the vertical film strip), but also offer 'solo mode' on the right (where opening one panel closes the other panels) or the mode on the left where you can have multiple panels open at the same time.

I'm sure that is what the message means: you can choose between what you see on the left or on the right, not between the new version 12.3 interface and the old pre-12.3 version interface.

Johan W. Elzenga,

http://www.johanfoto.com

5 Messages

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600 Points

This is correct, and you can change these once you are in ACR 12.3 anyway, but they are both ACR 12.3, neither are the old UI layout. No option is given to use the old UI. This is why I have reverted back to a previous ACR version. Adobe has effectively taken away my tools for my job and replaced it with something that requires twice as many clicks to operate, slows down my workflow and is not usable on my 13" laptop when I'm on location because the tools are all crammed in one corner making it impossible to see on a small screen. They have tried to force lightroom layout on us, if I wanted lightroom I would use that! I don't and I won't. 

33 Messages

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300 Points

China....sums it right up.....

1.8K Messages

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21.5K Points

Correct John there is no option to revert back to the old UI, only assumptions that is the case. The screen capture you showed simply shows how to alter the position of filmstrip.

The old UI is gone, revert to an older version or learn to use the new one. 

Author “Color Management for Photographers"

22 Messages

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988 Points

Revert back: After much trial and error this worked on my Windows 10 machine... With Adobe products closed, revert to previous Camera Raw version (12.2.1) here. Also revert to prior version of Bridge (10.0.4.157) by starting the Adobe Creative Cloud installer, clicking the Adobe Bridge menu (...) selecting "other versions," and installing version 10.0.4.157. Wait to ensure both installs are complete and all is well, the nightmare is over! (Restart the computer and open Bridge to ensure RAW file thumbnails appear.)

62 Messages

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2.1K Points

Nope.

14 Messages

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696 Points

5 months ago

This reply was created from a merged topic originally titled Camera Raw 12.3 - New GUI is cluttered... :-(.

I have installed the new Camera Raw 12.3...

And now the GUI is really cluttered and an absolut step backwards!
This must be a Joke...

Please give us the Possibility to revert to the old GUI!

6 Messages

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782 Points

Yes there should be option to revert back ,adobe help person suggested use older version and above Johan replied that i should not update, i mean seriously so bad  response and suggestion from Adobe and Johan both.

4 Messages

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222 Points

someone can literally suck my big fat stinky powerful big toe if they want to tell me to be a forward thinker and use 12.3. Power users will note that their long used keyboard shortcuts, basic functionality, color coding, window maximization, and streamlined experience is all out the window with this update. reverting to 12.2 was the best thing i did this week. my only issue now is bridge isn't synced with ACR anymore. smh adobe. i pay for a working tool. and now it works worse. LIGHTroom is for LIGHT users. it's the apple photos app adobe equivalent. editing 6000 photos this week alone isn't possible in a fluffy childproof software like LR. i need TOOLS THAT WORK. that's why i pay for this shit. thank you.

46 Messages

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1.5K Points

Philip expressing the emotional feelings of the majority in his post. Thank you. 

1.8K Messages

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21.5K Points

Phil, please  literally revert to 12.2; I can't imagine anyone wanting to suck on you big fat stinky powerful toe. 

Author “Color Management for Photographers"

88 Messages

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2.9K Points

Thank you, Philip! Thank you Billy Ben!

7 Messages

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318 Points

5 months ago

1. Cropping - why the function doesn't work, "limit to image". In the old version, you could crop outside the image. Now only within the image. Whatever option you choose.
2. Zooming - works only in the style of Ligtroom. If I wanted to choose a lightroom, I would choose Lightroom. Traditional zoom does not work. The selection option in the preferences does not work.
3. Why is the automatic preset preview still available? It really slows down work. It serves nothing.
4. The tools at the top of Interface were more convenient. For example, the transition from cropping to image straightening was intuitive and fast. Now you need to open some cards ... In addition, there is plenty of undeveloped space at the top. You have placed all buttons and functions on the right. They are strangled like mice in the corner. It is not convenient to use. etc. etc ...
Adobe — why are you changing this? Why change something that works well for long time? Again ...

6 Messages

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782 Points

Yes you are right ,
No option to extend canvas in crop anymore.
no option to move tools from right to top or anywhere else
UI dont feel smooth even with 32gb ram i7 9th gen
Even removed save button in bottom and moved open images also to right side

162 Messages

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2.6K Points

Also, Esc no longer lets you exit camera raw window without making any changes.


33 Messages

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300 Points

Yup! Fckn RUINED by some overpaid idiots who should know better!

6 Messages

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542 Points

5 months ago

This reply was created from a merged topic originally titled Camera Raw 12.3 Is Horrible.

This absolutely is the worst update ever done by Adobe. Everything is crammed on the right side and the text is so small it's unreadable on a 17" laptop. I've been using Photoshop since CS2 but I simply can't use this version of ACR. Give us the option of reverting to the prior version. I can live without the few new features.

6 Messages

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420 Points

I completely agree........this is horrible. I'm wondering if it's  possible to uninstall the update so I can reinstall it and then pick the old UI.....I can't even work with this and the font is so small it' s useless.

5 Messages

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284 Points

5 months ago

for years it beats me - in Windows, when I hover with mouse over a slider position (and/or over related numeric input field) - why in the world developer can't let me change the values with a mouse wheel 

574 Messages

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12K Points

Agreed, as you can do in LR. You can hover above the slider which activates the double arrow keys which allows you to drag left to right but it's not the same. 

88 Messages

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2.9K Points

I have asked about and suggested this change multiple times but Adobe never gets back to me and years later it has not changed.  I don't really want to buy any new software but this change to 12.3 might force me to. 

 

5 Messages

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284 Points

5 months ago

and why I can't have an option in a new ACR UI __NOT__ to have star rate & thrash can visible to me @ the bottom ? why I can't position tool tab back on top ? why so much blank space is wasted @ the bottom of ACR window now ? get those people some training in usability

574 Messages

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12K Points

You can click on the little icon, in the bottom, left to get rid of the filmstrip(blank space?).
 

14 Messages

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686 Points

5 months ago

I don’t mind the new layout and improvements but a massive fail is moving the tool bar on the right hand side as opposed to it being along the top of the window. It requires about 3 times more mouse/cursor travel, and on big screens that gets seriously annoying. Please provide an option to choose top or right for the tool bar

6 Messages

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782 Points

Even i dont mind new UI but they should have kept all buttons and tools on their original position. save as and open images also changed to top and bottom right i prefer the way it was close to each other on bottom left side.

162 Messages

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2.6K Points

Totally agree- on 27" iMac, that’s a lot of moussing to get from far left, where I chose to keep vertical filmstrip view (and with my screen propositions mean that space is not being used anyway, where as if I have filmstrip on bottom, image itself is now at least 20% smaller in raw window), and the narrow stretch of real estate where the tools are now squeezed/hidden. Still unused space on top to return them to.

Also, any reminders on my computer block some of the tools. Lastly, the logical place to look for menu type tool selections is...well, on the top, near the menu. I really don’t want to have to take time I should be working to relearn how to use the camera raw window, when the changes seem more cosmetic than functional.

I think this UI update was not well thought out, and could use some more work.

6 Messages

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366 Points

Agreed, for event photography it used to be the fastest option. Now it's added about 4 seconds per image. Way too slow when I have 1000 images to process per event.

5 Messages

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600 Points

5 months ago

This reply was created from a merged topic originally titled Camera Raw 12.3, No option to use the old ACR layout. Why?.

Camera Raw 12.3 update has to be the worst ACR update yet. 
With no option to use the old-style layout that we are used to. As a full-time photographer time is money and I do not have the time to go through another learning curve, especially for no reason other than someone at Adobe, decided to change everything around in ACR. What makes this worse is that the new update has slowed down my workflow and made it a lot more difficult to see the tools on my 13" laptop when I am on location. This is because all the tools are now crammed into a small space making it very cluttered. This does not make any sense as there is still room where the tools used to be, so this has achieved nothing!

I have had to revert back to the old Camera Raw 11.4.1, just so I can get on with my job, which is completely ridiculous! 

I hope Adobe can fix this soon. 

Link to revert back to the old Camera Raw 11.4.1
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

8 Messages

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454 Points

5 months ago

Please offer a choice of UI design.

As many have said here, if we wanted the Lightroom style, we'd use Lightroom. I've got the option to use LR but I don't as I really don't like the UI. Now, the software that I've grown to understand so well over the years has disappeared with no choice in the matter allowed.

I'm a professional photographer, working to a deadline, and have just opened my laptop to file a set of images and have absolutely no idea how to find anything on the software that my company pays a lot of money for.

I have no problem with it being an option but please PLEASE make it exactly that; an option.

88 Messages

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2.9K Points

Hey, Leon - I absolutely agree about Lightroom - I don't like anything about it which is why I've been so happy to - up till this poing - still use ACR - i.e., 12.2.  12.3 is a total disaster. 

6 Messages

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366 Points

100% I too am a professional and agreed to an Adobe update, only to walk into this today. It will now take me all day to process yesterdays photos, instead of just this morning. That's wasted half a days when I would be advertising

6 Messages

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542 Points

5 months ago

I reverted to the previous camera raw but had to revert to the previous Bridge version also to get raw and tif thumbnails to show. So far, everything looks back to normal now. Thanks to those that posted the raw reversion link.

22 Messages

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988 Points

Just took my ACR back to 12.2.1 via https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html#12_x  ... Bridge seems to be working fine without moving it back (RAW & TIF thumbnails are showing).  My Bridge version is 9.1.0.338 (up to date according to ACC installer) -- Is there a need to roll Bridge back as well?

15 Messages

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980 Points

5 months ago

Seriously Adobe how on earth could the software engineers have ever thought this was a good idea to completely do away with a UI that has been working for many many years? This new set up is like a fisher price romperoom UI. Why no download for ACR 12.1? Typical engineers absolutely no common sense.

33 Messages

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300 Points

Because like most things in this stupid era we live, IT'S GOING BACKWARDS!!
Those 'engineers' (probably chinese or Indian) should be SACKED!

62 Messages

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2.1K Points

Part of the dumbing down of western society.

15 Messages

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980 Points

5 months ago

Of course downgrading to ACR 11.4.3 totally messes up using the latest Bridge as Bridge can longer render full thumbnails using ACR 11.4.3 and ACR 11.4.3 can not be used through the lastest Bridge luckily ACR 11.4.3 opens in the latest Photoshop which again is backwards intuitive.

Adobe this is a total joke.