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6 Messages

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782 Points

Tue, Jun 16, 2020 4:44 PM

Closed

Not planned

Camera Raw 12.3: How to revert UI to older version, one with vertical filmstrip?

after updating photoshop , when i opened it for the first time there was option to use camera raw as it is (vertical film) or to change it to new UI (with new look and horizontal filmstrip ), i just clicked new UI to see how it looks , i thought if i dont like it i will just go back to using older UI but there is no option to select older UI , i contacted adobe but person who was helping me just suggested that i should install older version of camera raw or ask for help from this forum , i found it bit frustrating that if there was simple option to choose new UI so why not give option to revert back to older UI with newly updated software. maybe its bug or adobe forcing people to use new UI even if they dont like it

Responses

Official Solution

Adobe Administrator

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14.6K Messages

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283K Points

3 months ago

If you want to refer to 12.2.1, you can do so here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html#12_x

Sr. Product Manager, Adobe Digital Imaging

15 Messages

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980 Points

Jeffrey thanks for that. It still doesn't fix the ACR incompatibility with the new Bridge. I don't know what you guys are thinking changing the ACR UI so drastically. Rule one don't fix what isn't broken. Okay allow people to have the film strip horizontally but to completely change the UI in the process is stupid. This new UI is no different than every horribly un-intuitive designed internet webpage were it is impossible to navigate logically. What appears to be happening is the iOS design unit bringing in UI design intended for smart devices not for power users. Didn't anyone test this before release? How can the user having to scroll up and down to switch between adjustment panels seem like a good idea? The old UI was completely self contained in one window now you have floating tools outside the main window and scroll bars. Seriously does that make any sense?

9 Messages

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542 Points

Thank you Jeffrey for pointing out the way to revert to old version.
But another topic was merged with this one. 
The other topic explained that the new UI doesn't improve at all the user experience, nor efficiency.
That was the main point. So the take away shoud be, make this new design optional or develop an update with the older UI and withe the new HSL local adjustment in it.
(but not just the link to the old version)

33 Messages

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300 Points

Pathetic.
That is the the 'official' response? An attitude that basically says; we don't give a rats arse what users think.....

Digging your own graves Adobe!!

33 Messages

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300 Points

Pointless reverting back when the camera I have needs the NEWEST version to open the ARW files!!!

62 Messages

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2.1K Points

When will you be address this mess Jeffrey or will you put it on the backburner and hope users will just adapt the the new version?

Official Solution

Adobe Administrator

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7.9K Messages

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114.5K Points

2 months ago

Thank you for continuing to provide valuable feedback on the recent UI changes in Adobe Camera Raw 12.3. For some customers these changes have disrupted existing workflows, particularly for in-process projects. To mitigate these issues we have offered a roll back to version 12.2.1 so that you can continue your current projects under the old UI.

Adobe updated the Camera Raw user interface for several reasons. The new design supports commonly-requested features, such as a horizontal filmstrip, a Crop tool consistent with the Photoshop and Lightroom crop models, and the ability to see multiple edit panels simultaneously. The new design is also intended to accommodate several new image editing features that we have in the works.

At this time, Adobe is not planning to revert the UI to the 12.2.1 state nor are there plans to offer both interfaces as an option in the future. That said, we are determined to fix bugs and improve workflows within the new user interface. Please continue to provide feedback on bugs (items not working as designed) and feature requests (changing items from their as designed behavior to a new behavior). Each individual item warrants its own new thread where we can hone the request with your information and commentary and others can provide pinpoint feedback.

In a forum like this it is often easy to lose sight of the self-selecting bias that can result making it appear as if 'everyone in the world’ is complaining. Remember, those for whom the UI has caused little or no difficulty have little incentive to appear and post here.

Lastly, it is most important to respect others opinions, behave civilly and stay focused on providing quality feedback.

Adobe Photography Products

Quality Engineer: Customer Advocacy

Champion

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3K Messages

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55.5K Points

3 months ago

Click and hold on the film strip icon in the lower left corner. That will give you a contextual menu with the choice for vertical or horizontal film strip.

Johan W. Elzenga,

http://www.johanfoto.com

6 Messages

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782 Points

yes this only changes position to vertical , doesnt change whole UI to way it used to look.

9 Messages

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542 Points

Yes, not just the vertical film strio. We prefer the old UI. 
 

5 Messages

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600 Points

I reverted back to Camera Raw 11.4.1. Much better! Adobe must have used a new trainee to change the layout of ACR, worst update in the history of ACR!

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

1 Message

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62 Points

I also reverted. Version 12 was a total disaster for all the reasons everyone here has mentioned.

1.4K Messages

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19K Points

Version 12 was a total disaster for all the reasons everyone here has mentioned

Expect for those who love the new GUI (and yes, super easy to cherry pick those too). 

Champion

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3K Messages

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55.5K Points

3 months ago

BTW, I don’t think that the dialog gave you a choice between the old and new interface. It just explained the new interface, because AFAIK there is no choice. If you do not want the new interface at all, then you shouldn’t update to 12.3 at all.

Johan W. Elzenga,

http://www.johanfoto.com

6 Messages

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782 Points

well it for sure did give option to keep using old UI or select new UI even with updated software.

Champion

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3K Messages

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55.5K Points

Well, I can’t verify that, but I doubt it. AFAIK, the new version only comes with the new UI.

Johan W. Elzenga,

http://www.johanfoto.com

9 Messages

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542 Points

Another topic was merged with the current one. 
We want the whole old UI reverted back.
This new UI is unusable when doing radial filter adjusment. Very backward update.

22 Messages

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988 Points

Just updated this morning. It certainly did give the choice of new UI or keeping the old, along with the note that you can change it back later in Preferences. I, too, went ahead, believing the dialog box's statement I could revert to old UI in Preferences... But there is no such option to revert to old UI. I spent a couple of hours fumbling around trying to find my old reliable tools, now disguised under non-intuitive drop-down menus. This really sucks big time!

3 Messages

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374 Points

I really want to see that screen again because it definitely did give me the impression there was a simple revert option in preferences, like you get in Facebook or Twitter when they're trying a new design. So infuriating to find that the only option appears to be where you want the film strip and how often you want to click arrow tabs, rather than actually editing an image.

14 Messages

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696 Points

3 months ago

This reply was created from a merged topic originally titled Camera Raw 12.3 - New GUI is cluttered... :-(.

I have installed the new Camera Raw 12.3...

And now the GUI is really cluttered and an absolut step backwards!
This must be a Joke...

Please give us the Possibility to revert to the old GUI!

6 Messages

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782 Points

Yes there should be option to revert back ,adobe help person suggested use older version and above Johan replied that i should not update, i mean seriously so bad  response and suggestion from Adobe and Johan both.

4 Messages

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222 Points

someone can literally suck my big fat stinky powerful big toe if they want to tell me to be a forward thinker and use 12.3. Power users will note that their long used keyboard shortcuts, basic functionality, color coding, window maximization, and streamlined experience is all out the window with this update. reverting to 12.2 was the best thing i did this week. my only issue now is bridge isn't synced with ACR anymore. smh adobe. i pay for a working tool. and now it works worse. LIGHTroom is for LIGHT users. it's the apple photos app adobe equivalent. editing 6000 photos this week alone isn't possible in a fluffy childproof software like LR. i need TOOLS THAT WORK. that's why i pay for this shit. thank you.

36 Messages

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1.4K Points

Philip expressing the emotional feelings of the majority in his post. Thank you. 

1.4K Messages

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19K Points

Phil, please  literally revert to 12.2; I can't imagine anyone wanting to suck on you big fat stinky powerful toe. 

77 Messages

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2.8K Points

Thank you, Philip! Thank you Billy Ben!

7 Messages

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318 Points

3 months ago

1. Cropping - why the function doesn't work, "limit to image". In the old version, you could crop outside the image. Now only within the image. Whatever option you choose.
2. Zooming - works only in the style of Ligtroom. If I wanted to choose a lightroom, I would choose Lightroom. Traditional zoom does not work. The selection option in the preferences does not work.
3. Why is the automatic preset preview still available? It really slows down work. It serves nothing.
4. The tools at the top of Interface were more convenient. For example, the transition from cropping to image straightening was intuitive and fast. Now you need to open some cards ... In addition, there is plenty of undeveloped space at the top. You have placed all buttons and functions on the right. They are strangled like mice in the corner. It is not convenient to use. etc. etc ...
Adobe — why are you changing this? Why change something that works well for long time? Again ...

6 Messages

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782 Points

Yes you are right ,
No option to extend canvas in crop anymore.
no option to move tools from right to top or anywhere else
UI dont feel smooth even with 32gb ram i7 9th gen
Even removed save button in bottom and moved open images also to right side

161 Messages

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2.6K Points

Also, Esc no longer lets you exit camera raw window without making any changes.


33 Messages

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300 Points

Yup! Fckn RUINED by some overpaid idiots who should know better!

6 Messages

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542 Points

3 months ago

This reply was created from a merged topic originally titled Camera Raw 12.3 Is Horrible.

This absolutely is the worst update ever done by Adobe. Everything is crammed on the right side and the text is so small it's unreadable on a 17" laptop. I've been using Photoshop since CS2 but I simply can't use this version of ACR. Give us the option of reverting to the prior version. I can live without the few new features.

6 Messages

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420 Points

I completely agree........this is horrible. I'm wondering if it's  possible to uninstall the update so I can reinstall it and then pick the old UI.....I can't even work with this and the font is so small it' s useless.

5 Messages

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284 Points

3 months ago

for years it beats me - in Windows, when I hover with mouse over a slider position (and/or over related numeric input field) - why in the world developer can't let me change the values with a mouse wheel 

534 Messages

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11.7K Points

Agreed, as you can do in LR. You can hover above the slider which activates the double arrow keys which allows you to drag left to right but it's not the same. 

77 Messages

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2.8K Points

I have asked about and suggested this change multiple times but Adobe never gets back to me and years later it has not changed.  I don't really want to buy any new software but this change to 12.3 might force me to. 

 

5 Messages

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284 Points

3 months ago

and why I can't have an option in a new ACR UI __NOT__ to have star rate & thrash can visible to me @ the bottom ? why I can't position tool tab back on top ? why so much blank space is wasted @ the bottom of ACR window now ? get those people some training in usability

534 Messages

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11.7K Points

You can click on the little icon, in the bottom, left to get rid of the filmstrip(blank space?).
 

14 Messages

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686 Points

3 months ago

I don’t mind the new layout and improvements but a massive fail is moving the tool bar on the right hand side as opposed to it being along the top of the window. It requires about 3 times more mouse/cursor travel, and on big screens that gets seriously annoying. Please provide an option to choose top or right for the tool bar

6 Messages

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782 Points

Even i dont mind new UI but they should have kept all buttons and tools on their original position. save as and open images also changed to top and bottom right i prefer the way it was close to each other on bottom left side.

161 Messages

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2.6K Points

Totally agree- on 27" iMac, that’s a lot of moussing to get from far left, where I chose to keep vertical filmstrip view (and with my screen propositions mean that space is not being used anyway, where as if I have filmstrip on bottom, image itself is now at least 20% smaller in raw window), and the narrow stretch of real estate where the tools are now squeezed/hidden. Still unused space on top to return them to.

Also, any reminders on my computer block some of the tools. Lastly, the logical place to look for menu type tool selections is...well, on the top, near the menu. I really don’t want to have to take time I should be working to relearn how to use the camera raw window, when the changes seem more cosmetic than functional.

I think this UI update was not well thought out, and could use some more work.

6 Messages

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366 Points

Agreed, for event photography it used to be the fastest option. Now it's added about 4 seconds per image. Way too slow when I have 1000 images to process per event.

5 Messages

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600 Points

3 months ago

This reply was created from a merged topic originally titled Camera Raw 12.3, No option to use the old ACR layout. Why?.

Camera Raw 12.3 update has to be the worst ACR update yet. 
With no option to use the old-style layout that we are used to. As a full-time photographer time is money and I do not have the time to go through another learning curve, especially for no reason other than someone at Adobe, decided to change everything around in ACR. What makes this worse is that the new update has slowed down my workflow and made it a lot more difficult to see the tools on my 13" laptop when I am on location. This is because all the tools are now crammed into a small space making it very cluttered. This does not make any sense as there is still room where the tools used to be, so this has achieved nothing!

I have had to revert back to the old Camera Raw 11.4.1, just so I can get on with my job, which is completely ridiculous! 

I hope Adobe can fix this soon. 

Link to revert back to the old Camera Raw 11.4.1
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

3 Messages

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374 Points

3 months ago

Please offer a choice of UI design.

As many have said here, if we wanted the Lightroom style, we'd use Lightroom. I've got the option to use LR but I don't as I really don't like the UI. Now, the software that I've grown to understand so well over the years has disappeared with no choice in the matter allowed.

I'm a professional photographer, working to a deadline, and have just opened my laptop to file a set of images and have absolutely no idea how to find anything on the software that my company pays a lot of money for.

I have no problem with it being an option but please PLEASE make it exactly that; an option.

77 Messages

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2.8K Points

Hey, Leon - I absolutely agree about Lightroom - I don't like anything about it which is why I've been so happy to - up till this poing - still use ACR - i.e., 12.2.  12.3 is a total disaster. 

6 Messages

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366 Points

100% I too am a professional and agreed to an Adobe update, only to walk into this today. It will now take me all day to process yesterdays photos, instead of just this morning. That's wasted half a days when I would be advertising

6 Messages

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542 Points

3 months ago

I reverted to the previous camera raw but had to revert to the previous Bridge version also to get raw and tif thumbnails to show. So far, everything looks back to normal now. Thanks to those that posted the raw reversion link.

22 Messages

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988 Points

Just took my ACR back to 12.2.1 via https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html#12_x  ... Bridge seems to be working fine without moving it back (RAW & TIF thumbnails are showing).  My Bridge version is 9.1.0.338 (up to date according to ACC installer) -- Is there a need to roll Bridge back as well?

15 Messages

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980 Points

3 months ago

Seriously Adobe how on earth could the software engineers have ever thought this was a good idea to completely do away with a UI that has been working for many many years? This new set up is like a fisher price romperoom UI. Why no download for ACR 12.1? Typical engineers absolutely no common sense.

33 Messages

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300 Points

Because like most things in this stupid era we live, IT'S GOING BACKWARDS!!
Those 'engineers' (probably chinese or Indian) should be SACKED!

62 Messages

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2.1K Points

Part of the dumbing down of western society.

15 Messages

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980 Points

3 months ago

Of course downgrading to ACR 11.4.3 totally messes up using the latest Bridge as Bridge can longer render full thumbnails using ACR 11.4.3 and ACR 11.4.3 can not be used through the lastest Bridge luckily ACR 11.4.3 opens in the latest Photoshop which again is backwards intuitive.

Adobe this is a total joke.