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Adobe Photoshop Family

2 Messages

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90 Points

Tue, May 28, 2019 8:42 PM

want to opt out

wish to discontinue receiving emails

Responses

555 Messages

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10.7K Points

a year ago

From this community support forum or from Adobe?

If this forum, 
- click your name in the upper right of the web page
- click Profile
- in the left section under your name, click Email Notifications and change whatever settings you want

You can also delete your account from your profile page, if you'd like go that route.

799 Messages

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11.5K Points

a year ago

Thanks for letting ALL of us know!

Champion

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174 Messages

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3.9K Points

When users of non-CC versions of Lightroom visit the Adobe support page to request assistance (and when users of Classic inadvertently make the wrong choice on the support page), the only support option they are offered is posting in the forums, so this user may have felt he/she had no other choice.

799 Messages

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11.5K Points

Couldn’t she have called Adobe tech-support?

Champion

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753 Messages

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13.3K Points

The OP got a quicker and correct answer here. There are a lot of great people here willing to help. Calling tech-support should be the last option.

Champion

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174 Messages

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3.9K Points

Exactly, Robert.  Carlos, in many cases, no - for Classic users, it's easy to make the wrong selection on the Support page and get offered no phone or chat support, only forum support, and users of earlier versions are offered only forum support, no phone or chat. In any case, everyone is welcome here.