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Adobe Photoshop Family

3 Messages

 • 

140 Points

Wed, Feb 6, 2019 10:17 PM

Solved

Photoshop: Does not display BMP files correctly

I have a custom app that creates .BMP files.
Files are displayed correctly in all applications I have tried except Photoshop 
(Adobe Photoshop Version: 20.0.1 20181029.r.41 2018/010/29: 1197484  x64)

In Photoshop (and Bridge) the image is shifted left to right and vertically.

Correct in 4 Microsoft apps on Windows
Correct in 3rd party Krita app on Windows
Correct in Chrome from Google drive on Windows
Correct in Mac finder on Apple

https://drive.google.com/file/d/1rpOrLOai23H01R2vauiSYVIjC1nkykjF/view?usp=sharing
Link has zip file with relevant data

Responses

69 Messages

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1.4K Points

2 years ago

Steve-
I can reproduce this, and I don't see it in Preview on Mac. Have you just run into this or has it been a problem for a while?

Thanks
-Tom Attix

3 Messages

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140 Points

2 years ago

Just noticed this recently.

3 Messages

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140 Points

Photoshop has the same problem on the Mac implementation.

69 Messages

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1.4K Points

It's a bug, I've submitted it. Thank you very much for taking the time to contact us,
-Tom

2 Messages

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110 Points

a year ago

The BMP file being created has an incorrect value for the "File Offset to PixelArray" field.  That value is an offset to the color lookup table, instead of an offset to the pixmap array.

Adobe Administrator

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14.8K Messages

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285.3K Points

a year ago

This issue should be fixed in the current version, Photoshop 2020 v21.x or later. Let us know if you're still having trouble.

Sr. Product Manager, Adobe Digital Imaging