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Adobe Photoshop Family

186 Messages

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3.6K Points

Thu, Jun 29, 2017 3:08 PM

Photoshop and Bridge: Script forums are inacessible 29th June 2017

Responses

361 Messages

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6.9K Points

3 years ago

Both forums working ok in the UK Pedro.

361 Messages

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6.9K Points

3 years ago

Spoke too soon, now getting...
System Error

We're sorry but a serious error has occurred in the system.

Adobe Administrator

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780 Messages

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16.7K Points

3 years ago

Hi Paul,

Both forums are loading for me. Does it work for you in another browser?
Have you tried clearing cache/cookies from your browser and trying again?

Regards
Pete

186 Messages

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3.6K Points

No forums at all today the 30th June the error again in Chrome:

System Error
We're sorry but a serious error has occurred in the system.

It was fine yesterday late afternoon, but today it is not again.

361 Messages

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6.9K Points

3 years ago

Hi Pete it seems it is a problem with Firefox, Chrome works okay!
Thanks!

186 Messages

 • 

3.6K Points

3 years ago

No forums at all.
Hi, today the 30th June the error again in Chrome:

System Error
We're sorry but a serious error has occurred in the system.

It was fine yesterday late afternoon, but today it is not again.

596 Messages

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11.3K Points

3 years ago

Same problem here since  2 days in both Firefox and Chrome for all Adobe forums. Not in Edge or Internet Explorer.

The problem seems to be (again) related to the Sign in process. I can sometimes access the forum but in that case I'm not automatically logged in. When trying to login, I get the same error message.

 

--
Patrick
www.ppphoto.fr
Hamburg ist der wahre Grund warum
Kompassnadeln nach Norden zeigen.

596 Messages

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11.3K Points

3 years ago

I have fixed the problem in Firefox and Chrome by deleting all Adobe and Jive cookies. Signing in again will of course be necessary.

 

--
Patrick
www.ppphoto.fr
Hamburg ist der wahre Grund warum
Kompassnadeln nach Norden zeigen.

186 Messages

 • 

3.6K Points

3 years ago

Once again today the 5th July the forums are off:
This test was on Safari, but also on windows chrome.

596 Messages

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11.3K Points

3 years ago

Problem back again for me too. Now in all browsers I'm using. Deleting the Adobe and Jive cookies fixed again the problem. But obviously it's only temporary...

 

--
Patrick
www.ppphoto.fr
Hamburg ist der wahre Grund warum
Kompassnadeln nach Norden zeigen.