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10 Messages

 • 

606 Points

Mon, Feb 11, 2019 1:04 PM

Solved

Lightroom Classic/Camera Raw: "Edit with..." -"Open"does not work for photos from NAS

Hi there,

because of massive performance problems I decided to perform a "clean install" with my MacPro.

Performance sometimes is better - but sometimes it ́s still crap :(

Now a further problem came to me:
I am not able to edit photos in Photoshop or Nik Collection by "Edit with..." when my photo is located on a Synology NAS.

If it is located locally or on a external ThunderBoldt drive it works as suggested.

When trying to edit a photo that is stored at my Synology NAS in PS e.g. I right-click it, choosing "Edit with..." Photoshop CC2019.
Then PS ist opening - but nothing more happens...
When trying to move that photo with drag/drop in to PS, PS tells me "file not found".

What can I do? It was working as suggested before performing a "clean install"

System:
Mac Pro late 2013
Mojave - latest version, but no public or develop Beta!
Creative Cloud - so most current versions of LR an PS (checking daily for new versions)

Photos are stored:
- locally in Pictures folder - no problem
- on a external thunderboldt drive - no problem
- on my Synology NAS - does NOT work.

My NAS Folder is mounted as Volume like: "apfs://192.168.xxx.xxx/Lightroom"
I am able to access that NAS folder without any problems! I am able to move photos from locally to the NAS in LR, I am able to move photos from the NAS to a local folder using LR to...

Thank you!

Responses

4 Messages

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102 Points

2 years ago

This reply was created from a merged topic originally titled photoshop cannot find file when opening from bridge.

When double-clicking on a file from bridge, photoshop cannot find the file. I reveal in finder and then open from there but not bridge.

5 Messages

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152 Points

2 years ago

This reply was created from a merged topic originally titled Lightroom CC not opening RAW files when selecting edit in Photoshop.

I updated both my Lightroom CC and Photoshop CC over the weekend. I can now only open Jpegs and not Raw files when I use the 'Edit in Photoshop' function. My raw files are NEF (Nikon D5, D800) or DNG files. These are not opening. The Jpegs are opening fine if I have shot on Jpeg.

When I try to open a NEF or DNG file Photoshop launches but no file is transferred or opened in PS.

I am running the below versions of LR/PS

PS CC 20.0.3

LR CC 8.2 11.1

My computer is running MAC Sierra 10.12.6

1 Message

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80 Points

2 years ago

5 Messages

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106 Points

Worked for me!  Thanks for providing the links!

11 Messages

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288 Points

thanks for the download links. fixed it for now.

4 Messages

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102 Points

Yes, thanks, this worked for me too.

1 Message

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60 Points

Yes, thanks, this worked for me too.

4 Messages

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152 Points

2 years ago

I really can't believe Adobe manages to introduce new bugs in every other version. Most people here work in production environments that rely on networks. 
I hope that a fix will come anytime soon, this is not a minor bug, its a major workflow disruption.
GET A QUALITY CONTROL BEFORE YOU TEST YOUR BETA SOFTWARE IN THE WILD.

1 Message

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60 Points

2 years ago

Same problem. Can't open files on a NAS in photoshop from Lightroom. If you drag the image into photoshop you get a file cannot be located error. It's Working form a local drive. If you have identified the issue is there any chance you can let us know what the ETA is?

Most professionals will work from a NAS due to the sheer size of their raw library. This isn't an ideal situation for a lot of your customers /. subscribers. 

11 Messages

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202 Points

2 years ago

Yep - same issue. It's ACR 11.2. Cannot open images from NAS (and gives file not found error). Can open from local drive. Don't think it's a problem in LR8.2 or in 11.2 DNG convertor. It's unrelated to PS host version - just ACR11.2 as far as I can tell.

Problem is there for macOS 10.12.6 and also for 10.13.6.

NAS mounted as afp:// (Buffalo, but looks from other's reports like that does not matter).

Have backed down to ACR11.0.

8 Messages

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186 Points

2 years ago

This reply was created from a merged topic originally titled Lightroom 'Edit In' not opening files since February 2019 update.

Since the February 2019 Lightroom Classic CC and Photoshop CC, opening files from Lightroom via 'Edit in Photoshop' only opens Photoshop but does not open the file.
This problem appears to only occur for files with Process Version 3 or earlier. Updating to the current process version makes no difference.
I am working with RAW files converted to DNG.  MacOS Mojave 10.14.3
I am working on a project and really need to get this to work quickly!!

1 Message

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60 Points

2 years ago

I have experienced the same issue and glad it has been verified and logged by adobe.

58 Messages

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1.1K Points

2 years ago

This reply was created from a merged topic originally titled 20.0.3 borked my Camera Raw.

A day after updating to Photoshop 20.0.3 (MacPro Mojave), I tried to open a .CR2 file. I got a splash screen saying "Welcome to Camera Raw 2" or something like that. It initially opened the file but when I clicked "open" it stated "Could not complete your request because the file was not found." I restarted the app and the computer and got the same result.
Any attempt after didn't even open the Camera Raw Filter, just showed the error message. I tried to open in PS 18 and 17 and got the same result. CS5.1 still worked. I downloaded Camera Raw 11.2 and installed it, but got the same result. I kinda need Camera Raw to work. Any suggestions?

4 Messages

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172 Points

2 years ago

Downgrade Camera Raw Plugin to 11.1. Should work.

3 Messages

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84 Points

where did you find Camera Raw 11.1 on the Adobe website? I only find CR 9.1, CR 9.12.1, CR 10.5 and then CR 11.2. 11.1 is no longer there!
Thanks,
Michel

3 Messages

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82 Points

2 years ago

I downgraded to ACR 11.1 and that fixed this problem.  Of course, every time I want to edit a file in PS from LR8.2, I get the error message about needing to update ACR.  And, as a bonus, the Enhance Detail never did work for my RAF files.  Less than a positive experience. 

11 Messages

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288 Points

2 years ago

I installed v 11 without having to uninstall anything. It works now, but Adobe CC still thinks I have the latest version. Is that an issue?

7 Messages

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174 Points

2 years ago

Guys, read the messages above. I provide a link with the 11.1 version. install it and BOOM solved! 

7 Messages

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174 Points

2 years ago

Guys, we solved the Camera Raw issue. Here is a link with the 11.1 version. install it and BOOM solved! 

https://www.macupdate.com/app/mac/14170/adobe-camera-raw/download


2 Messages

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114 Points

Don't say "solved". Say that by downgrading to previous version works again. It'll be solved when, Adobe, releases a new version that fix this bug.

7 Messages

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174 Points

you are very right! sorry! 

2 Messages

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112 Points

2 years ago

This reply was created from a merged topic originally titled Lightroom Classic CC: Won't open/edit in Photoshop.

Since updating LR and PS earlier this week to February 2019 update, the feature to open LR files to edit in PS is not working. I try to "Edit In..." and PS just opens, but with no file from LR.