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Adobe Photoshop Family

2 Messages

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80 Points

Thu, Jun 9, 2011 12:32 AM

Bridge: Window goes white and application locks up

When I have Bridge open with other applications, on a Mac, sometimes I will go back to it and the screen is all white, and nothing works. If I quit and start again, Bridge starts up but is frozen. The only way to get it back is to restart the entire computer. I cannot connect this occurrence with any specific action I take. But it happens about once a week. There is no error message.

Responses

Adobe Administrator

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15.9K Messages

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295.2K Points

10 years ago

Do you have all the latest Photoshop and Bridge updates?

Keeping Photoshop Up-To-Date: http://adobe.ly/PS-Up-To-Date

What about your OS? What version of Mac OS X are you using? Do you have all the latest OS updates?

Sr. Product Manager, Adobe Digital Imaging

2 Messages

 • 

80 Points

10 years ago

Yes, and yes. OS 10.6.7

Adobe Administrator

 • 

15.9K Messages

 • 

295.2K Points

10 years ago

Have you tried to restore Bridge's preferences?

Sr. Product Manager, Adobe Digital Imaging