Skip to main content
Adobe Photoshop Family

1 Message

 • 

70 Points

Thu, Dec 13, 2018 4:01 PM

Bridge: Unable to preview some .ai files

Unable to preview some .ai files in the preview panel.

Some .ai files i see  some others do not.

Why?
How can you solve?

I have a small snapshot image 

Responses

Champion

 • 

882 Messages

 • 

19.2K Points

2 years ago

Hello, Adobe might need more help: what is different in those files? Peculiar export settings? Many art boards?
Also , this forum for bridge is in transition period: I suggest you search for Bridge uservoice.

30 Messages

 • 

460 Points

2 years ago

Hi ,

Sorry to hear that you run under this issue. Please provide us following information to help us to debug this issue.  

1. Operating system and version you are using.
2. The version of Adobe Bridge you are using. 

Thanks,
Avinash