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Adobe Photoshop Family

4 Messages

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132 Points

Sun, Nov 18, 2018 10:54 AM

Bridge Photo Downloader not retaining settings upon exiting with latest update.

With the latest update, I am having a problem with the photo downloader in Adobe Bridge 9.0.1.216 x64. It no longer retains settings. Any settings I enter in the Advanced Dialog disappear each time I exit the Photo Downloader. I live chatted with Adobe's tech support and they said this was just part of the latest update. I'm thinking this will be a big problem for many photographers because it wastes a lot of time. Is it true that it's doing this to everyone or was the tech I spoke with just wrong? I'm running Windows 10 Pro if that helps at all.

Responses

12 Messages

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380 Points

6 months ago

I am having the same problem (windows 10), I have lost an important part of my workflow, and the time it is taking me to enter the info again each time is costing me money. It wasn't a problem when I was running windows 7.
I can't believe this has been a problem for 2 years and Adobe still haven't rectified it!