8 Messages
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222 Points
Mon, Aug 27, 2018 2:58 PM
Bridge: Getting a continuous error message while installing ACC: "creative cloud is needed to resolve this issue" Repair doesn't work. Any ideas?
Hi, I am experiencing this continuous error while installing the ACC-app. I followed all suggestions on the Adobe Forum and have had someone from Adobe support trying to fix the problem, without succes.
In the meantime I have deleted everything from Adobe from my computer, in order to do a fresh install of Adobe Creative Cloud, Bridge and Photoshop. But I'm still facing this error and now I don't have access to Photoshop and Bridge...
When installing Photoshop or Bridge separately using the direct download links from Adobe, I get "error 1" :-(
Anyone knows a workaround? Thanks.
EDIT:
For completion, these are the steps I have tried, without success.
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html
I
am expe
In the meantime I have deleted everything from Adobe from my computer, in order to do a fresh install of Adobe Creative Cloud, Bridge and Photoshop. But I'm still facing this error and now I don't have access to Photoshop and Bridge...
When installing Photoshop or Bridge separately using the direct download links from Adobe, I get "error 1" :-(
Anyone knows a workaround? Thanks.
EDIT:
For completion, these are the steps I have tried, without success.
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html
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JeffreyTranberry
Adobe Administrator
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15.9K Messages
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3 years ago
Sr. Product Manager, Adobe Digital Imaging
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roy_zeropxl
8 Messages
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222 Points
3 years ago
To everyone who is facing this same issue: today I found my solution, which I have not read on any Adobe help or support page: I killed my running antivirus software in task manager (in my case the software is from Panda Security), and now I was able to install the ACC-app, Bridge and Photoshop without any problem.
Too bad I already uninstalled everything from Adobe, which I now had to reinstall. What an absolute waste of time...0